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Implementation Specialist Jobs in Edmonds, WA (NOW HIRING)

Rippling

Implementation Specialist, IT

Seattle, WA · On-site

$95 - $130/hr

About the role As an Implementation Specialist, IT you will partner with our largest customers (US and Global). You will be working with our customers' IT departments to understand their requirements ...

New

UpdatePromise

Implementation Representative

Seattle, WA · On-site +1

$60K - $84K/yr

Implementation Representative Department: Dealer Onboarding Employment Type: Full Time Location: Seattle, Washington Reporting To: Christian Eagon Compensation: $60,000 - $84,000 / year Description ...

Brex

Enterprise Implementation Consultant

Seattle, WA · Hybrid

$145K - $181K/yr

Implementation at Brex Implementation transforms new customers into power users. We lead the onboarding experience for companies adopting Brex Empower, helping them shift from outdated processes to a ...

Syndio

Senior Manager, Implementation

Seattle, WA

The Senior Manager, Implementation is a builder-operator role. In the near term, you will provide hands-on frontline leadership to our Implementation Manager team -- Supporting complex customer ...

Brex

Enterprise Implementation Consultant

Seattle, WA · On-site

$145K - $181K/yr

Implementation at Brex Implementation transforms new customers into power users. We lead the onboarding experience for companies adopting Brex Empower, helping them shift from outdated processes to a ...

WinsAbove

Enterprise Implementation Consultant

Seattle, WA · On-site

$145.54 - $181.93/hr

Implementation at Brex Implementation transforms new customers into power users. We lead the onboarding experience for companies adopting Brex Empower, helping them shift from outdated processes to a ...

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Implementation Specialist information

See Edmonds, WA salary details

$15

$37

$79

How much do implementation specialist jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for implementation specialist in Edmonds, WA is $37.43, according to ZipRecruiter salary data. Most workers in this role earn between $27.74 and $38.27 per hour, depending on experience, location, and employer.

What does an implementation specialist do?

An implementation specialist works with companies that adopt new software systems, making sure the system meets the client’s needs. As an implementation specialist, your duties are to assist with the installation and customization of software as a service (SaaS) systems. Your responsibilities include collecting data about company objectives and facilitating training sessions for company employees. Depending on the size of your client company and the scope of the system implementation, you may work independently or with a team of implementation specialists. As an implementation specialist, you report to an implementation manager or engagement manager.

How does an implementation specialist interact with clients and internal teams during a project rollout?

As an Implementation Specialist, you serve as the primary point of contact between clients and your company during the project rollout phase. You’ll coordinate closely with clients to understand their requirements, provide training, and troubleshoot any issues that arise. Internally, you collaborate with project managers, developers, and support teams to ensure a smooth transition from sales to deployment, addressing both technical and process-related challenges. Effective communication and organization are key, as you often balance multiple projects and stakeholders simultaneously.

What are the key skills and qualifications needed to thrive as an implementation specialist, and why are they important?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a background in business or information technology. Familiarity with CRM software, data integration tools, and relevant certifications such as PMP or ITIL are often valuable. Excellent communication, problem-solving, and customer service skills help build client trust and ensure smooth onboarding processes. These skills are crucial for successfully deploying solutions, meeting client expectations, and driving long-term customer satisfaction.

What is the difference between Implementation Specialist vs Customer Support Specialist?

AspectImplementation SpecialistCustomer Support Specialist
Primary FocusDeploying and configuring products or services for clientsAssisting customers with troubleshooting and ongoing support
Required SkillsTechnical knowledge, project management, communicationProblem-solving, communication, product knowledge
Work EnvironmentProject-based, client-facing, technical teamsCall centers, help desks, customer service teams
CertificationsRelevant technical or industry certifications often preferredCustomer service or support certifications beneficial

While both roles involve client interaction, Implementation Specialists focus on deploying and configuring products, ensuring successful implementation. Customer Support Specialists primarily handle ongoing support and troubleshooting. The roles differ in scope, with Implementation Specialists often working on projects from start to finish, whereas Customer Support Specialists provide continuous assistance post-implementation.

Is implementation specialist a stressful job?

Implementation specialists often face pressure to meet project deadlines and ensure client satisfaction, which can contribute to stress. The role requires strong organizational skills, problem-solving, and the ability to manage multiple tasks simultaneously, making it potentially demanding but also rewarding for those comfortable with fast-paced environments.

Is implementation specialist entry level?

Implementation specialists can be entry-level or require some experience, depending on the company and industry. Entry-level roles typically require basic knowledge of the company's products or services, strong communication skills, and sometimes relevant certifications. More advanced positions may demand prior experience with project management, technical skills, or specific tools.
More about Implementation Specialist jobs

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Cities near Edmonds, WA with the most Implementation Specialist job openings:

Implementation Specialist jobs near you
Infographic showing various Implementation Specialist job openings in Edmonds, WA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $77,861 per year, or $37.4 per hour.

Customer Implementation Specialist

PRIDE Industries

Seattle, WA

$24.72 - $36.05/hr

Full-time

Posted 2 days ago

New

PRIDE Industries rating

8.5

Company rating: 8.5 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

18th of 223 rated education and training

Job description

Overview

PRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. We are currently recruiting to fill the following position:


Responsibilities

PRIDE Industries

Job Description

 

Job:  Customer Implementation Specialist

Job Code:  AA442 PR-Customer IMP Specs

HR Title Group: Distribution and Production

Salary Grade: N20

FLSA Status:  Non-Exempt

Approval Date:  May 2026

SUPERVISES:

There are no direct reports with this position.

POSITION SUMMARY:

Under general supervision, the Operations Account Implementation Specialist is responsible for executing end-to-end customer site launches by preparing, transporting, installing, and activating vending equipment to ensure operational readiness. This role performs field-based logistics, inventory coordination, equipment setup, and troubleshooting to deliver successful site activations. This position requires extensive travel to customer locations to support new launches to ensure seamless deployment. Outside of launch activities, the position supports ongoing operations within assigned service routes, including replenishment, inventory management, and customer support. This role requires strong organizational skills, attention to detail, independent problem-solving, and a commitment to delivering high-quality customer service while safely operating company vehicles.

TYPICAL DUTIES:

1. *Lead on-site execution of customer launches, with travel up to 75% nationwide to coordinate equipment delivery, installation, setup, and activation in alignment with launch plans and operational standards.
2. *Prepare and stage launch materials and equipment, including receiving inventory, processing shipments, and configuring vending machines according to planograms.
3. *Transport vending equipment safely and efficiently using company vehicles, ensuring compliance with safety standards and delivery schedules.
4. *Install and configure vending machines, including positioning, setup, testing functionality, and verifying readiness for customer use.
5. *Service assigned local routes when not traveling, including stocking products, loading/unloading inventory, and maintaining vehicle cleanliness and organization.
6. *Deliver front-line customer support by addressing routine inquiries, resolving basic issues, and escalating complex concerns appropriately.
7. *Maintain accurate inventory records, update systems, and reconcile discrepancies to ensure proper stock levels.
8. *Track and manage required documentation, ensuring completeness and timely follow-up on outstanding items.
9. *Operate delivery vehicles in compliance with safety and routing protocols, ensuring timely and accurate deliveries.
10. *Process outbound orders, both physically and within internal systems, to support operational efficiency.
11. Performs other duties and special projects as assigned.

* Denotes Essential Job Function

MINIMUM QUALIFICATIONS:

• Two or more years of experience in operations, including manufacturing, customer service, materials management, logistics, planning or similar;
• Must have valid drivers license with satisfactory driving record;
• Strong verbal and written communication skills using professional business English;
• Demonstrated interpersonal skills with ability to build effective working relationships;
• Basic mathematical proficiency (addition, subtraction, multiplication, division);
• Intermediate computer skills word processing, spreadsheets, mobile devices, email/text communication;
• Basic troubleshooting and problem-solving ability;
• Strong customer service orientation and sound judgment;
• Ability to adapt to schedule changes and varying work durations

EDUCATION REQUIREMENTS:

High School Diploma or GED

CERTIFICATES OR LICENSES REQUIRED: 

The following licenses or certificates may be required depending on local, state and/or contract requirements:


Valid Driver's License

PHYSICAL REQUIREMENTS:

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:
• Maneuvering in and around the warehouse
• Lift and carry up to 35 pounds; push/pull up to 75 pounds
• Bend, stoop, and maneuver within warehouse and field environments
• Operate pallet jacks and box trucks
• Enter and exit vehicles repeatedly
• Use computers and mobile technology in office and field settings

WORK ENVIRONMENT:

Work is performed across multiple environments, including customer sites, warehouse settings, and vehicles, with moderate exposure to noise and varying conditions.

DISCLAIMER:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

At PRIDE, we make a difference in the lives of many, one job at a time.


Qualifications

Ready to make an impact?
Join an organization where business meets purpose, and every role contributes to a greater mission. Apply today at PRIDE Careers and be part of something meaningful.

Learn more about who we are and what we stand for at www.prideindustries.com.

PRIDE Industries is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by law.

Thank you for considering a career with us—we look forward to connecting with you!

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