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Implementation Manager Jobs in Edmonds, WA (NOW HIRING)

Collabera

Implementation Specialist - IT

Seattle, WA

Informs senior implementation specialist and management of issues requiring additional intervention or support. Plans and maintains schedules, procedures, training materials and tracking methods for ...

Pwc

Oracle Cloud CPQ Implementation Director

Seattle, WA · On-site

$155K - $410K/yr

Industry/Sector Not Applicable Specialism Oracle Management Level Director & Summary The Opportunity As an Oracle Cloud CPQ Implementation Director, you will lead the charge in optimizing operational ...

TecTammina

Role ARAS(Full Time)

Redmond, WA · On-site

Solution Implementation of Engineering and Manufacturing Bill of Material , Document management, Product Engineering, Change Management and Program Management of Aras PLM Integration between Aras PLM ...

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All JobsImplementation JobsImplementation Manager JobsImplementation Manager Jobs in Edmonds, WA

Implementation Manager information

See Edmonds, WA salary details

$42.8K

$113.7K

$184.5K

How much do implementation manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for implementation manager in Edmonds, WA is $113,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,900.00 and $132,900.00 per year, depending on experience, location, and employer.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.
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Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Edmonds, WA as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $113,677 per year, or $54.7 per hour.

Product Specialist (SaaS Implementation and Onboarding)

Seattle, WA • On-site

Zenoti
Software Development • 201 - 500 employees
Learn more about Zenotiexternal

$80K - $90K/yr

Full-time

Posted 18 days ago

Key responsibilities

  • Lead customer onboarding processes, ensuring seamless setup, integration, and initial success with the company's AI products.

  • Act as a trusted advisor to customers by helping them integrate AI solutions into their workflows, monitoring product usage, and identifying opportunities to increase adoption.

  • Collaborate with internal teams such as Product, Engineering, Support, Sales, and Customer Success to resolve customer issues, share insights, and support account growth.

Job description

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes
Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.
Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com
About the Role
We are seeking an experienced Product Specialist with a proven background in the SaaS industry to support customer onboarding, drive product adoption, and deliver measurable value through our AI product suite. The successful candidate will serve as a trusted advisor to our clients, ensuring seamless engagement across the customer lifecycle, while collaborating with internal stakeholders to align product capabilities with business outcomes.
Key Responsibilities
  • Customer Onboarding & Enablement
    • Lead customer onboarding journeys, ensuring seamless setup, integration, and initial success with our AI products.
    • Conduct customer-focused sessions, demos, and recommend best practices.
    • Build strong relationships with customer stakeholders across technical, business, and executive teams.
    • Gather customer feedback and translate insights into actionable recommendations for internal teams.
    • Ensure high customer satisfaction and contribute to renewal and expansion opportunities.
  • Driving Adoption & Value Realization
    • Act as a trusted advisor to customers, helping them integrate AI solutions into business workflows.
    • Monitor product usage and proactively identify opportunities to increase adoption.
    • Collaborate with customers to define success metrics and demonstrate ROI.
  • Cross-Functional Collaboration
    • Partner with Product, Engineering, and Support teams to escalate and resolve customer issues.
    • Share customer insights to influence product roadmap and strategy.
    • Collaborate with Sales and Customer Success teams to drive long-term account growth.
  • Reporting & Insights
    • Track and analyze customer health, adoption, and engagement metrics.
    • Provide regular reports and business reviews to both customers and internal stakeholders.

What We're Looking For
  • 2-4 years of hands-on experience in SaaS, preferably in a Product Specialist, or Solutions Architect, Business Consultant role.
  • Strong understanding of customer onboarding, engagement, and adoption frameworks.
  • Demonstrated experience in stakeholder management across diverse customer and internal groups.
  • Proficiency in analyzing product usage data and presenting actionable insights.
  • Prior hands-on exposure to AI or data-driven products is required.
  • Strong verbal and written communication skills, especially in the areas of requirements and solution documentation.
  • Ability to manage and work across multiple projects. Experience working with remote teams across different time zones
  • Strong ability to demo/train and deliver excellent customer presentations.
  • Strong logical, analytical and problem-solving skills
  • Open to travel on short notice to customer locations when required
  • Good understanding of MS Office, JIRA, confluence applications and PS tools
  • Ability to learn new skills and operate in a fast-paced and changing environment.

Why Zenoti?
  • Be part of an innovative company that is revolutionizing the wellness and beauty industry.
  • Work with a dynamic and diverse team that values collaboration, creativity, and growth.
  • Opportunity to lead impactful projects and help shape the global success of Zenoti's platform.
  • Attractive compensation.

Zenoti Pay Range
$80,000-$90,000 USD
Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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