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Implementation Manager Jobs in Edmonton, AB (NOW HIRING)

Lead complex projects in our Payvider Operations portfolio - whether EMR, Health Benefits Management, or Pharmacy system implementations; working independently but overseeing a team to develop ...

The Safety Manager will serve as the strategic architect of Amalgamated Mining Group of Companies ... Lead the development, implementation, and continuous improvement of the organization-wide safety ...

The Safety Manager will serve as the strategic architect of Amalgamated Mining Group of Companies ... Lead the development, implementation, and continuous improvement of the organization-wide safety ...

Identify and escalate hardware, billing, or device configuration discrepancies to the Implementation Management Team or Technical Support as appropriate * Maintain detailed, accurate internal records ...

Identify and escalate hardware, billing, or device configuration discrepancies to the Implementation Management Team or Technical Support as appropriate * Maintain detailed, accurate internal records ...

Develop, implement and manage a relationship strategy for all functional areas. Enterprise * Manage site performance including physical availability metrics. Identify trends and potential issues ...

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Implementation Manager information

See Edmonton, AB salary details

$39K

$84.7K

$132.5K

How much do implementation manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for implementation manager in Edmonton, AB is $84,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries tend to be higher, and additional compensation may include bonuses or benefits. Strong project management skills and certifications like PMP can also influence earning potential.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

Is implementation manager the same as project manager?

An Implementation Manager focuses on overseeing the deployment of products or systems within an organization, ensuring that solutions are delivered on time and meet client requirements. A Project Manager generally manages the planning, execution, and completion of projects across various domains, which may include multiple implementations. While both roles involve project coordination, Implementation Managers specialize in the successful rollout of specific solutions, often requiring technical knowledge and client communication skills.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

What are popular job titles related to Implementation Manager jobs in Edmonton, AB? For Implementation Manager jobs in Edmonton, AB, the most frequently searched job titles are:
What job categories do people searching Implementation Manager jobs in Edmonton, AB look for? The top searched job categories for Implementation Manager jobs in Edmonton, AB are:
What cities near Edmonton, AB are hiring for Implementation Manager jobs? Cities near Edmonton, AB with the most Implementation Manager job openings:
Infographic showing various Implementation Manager job openings in Edmonton, AB as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $84,745 per year, or $40.7 per hour.

Functional Lead, Defined Benefits Implementation

Lifeworks

Edmonton, AB • On-site, Remote

Full-time

Medical, Retirement, PTO

Re-posted 12 days ago


Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team and what we'll accomplish together
The DB Implementation Team at TELUS Health is a dynamic group of nearly 300 skilled and motivated professionals, working together to deliver the most competitive integrated systems solutions available. We design, implement, and support a comprehensive DB pension administration solution for large public sector clients.
Our solution stands out due to the proactive and creative contributions of each team member, including business analysts, developers, QA analysts, project managers, and solution designers. We thrive in a dynamic, Agile-driven development environment, fostering collaboration throughout the implementation process and in the ongoing services we provide to our clients.
If you are looking for a rewarding opportunity to make a positive impact on our clients and their pension plan members, this is the perfect role for you!

    Here's the impact you'll make and what we'll accomplish together

    In this role, you will be an efficient leader who drives the successful delivery of the Ariel EAS solution to our clients. You will manage a multidisciplinary implementation team and take overall accountability for delivering high-quality solutions that meet client expectations within planned deadlines. You'll serve as the bridge between our clients and product development team, ensuring that client needs are understood and met while managing project scope, priorities, and risks. This is a leadership position where you'll not only deliver solutions but also coach and develop your team members.

    What's in it for you

    • 100% work from home arrangement with travel requirements for essential meetings

    • Long-term, enterprise-level project engagement with direct client interaction

    • Leadership opportunity to manage multidisciplinary teams and drive innovation

    • Comprehensive customizable benefits package to suit your unique needs and lifestyle

    • Paid vacation days & well-being days as well as a well-being expense account to help maintain a better work/life balance

    • Various investment options such as employee share purchase plan, group RRSP & TFSA, and DC pension plan

    • Generous mental health support account to cover the cost of therapy/counseling sessions

    What you'll do

    • Present and promote the Ariel EAS software solution to clients, representing their needs to the Product Development team

    • Coordinate implementation teams and collaborate with Project Managers to ensure seamless delivery

    • Manage priorities and ensure high-value deliverables that meet client expectations

    • Plan and control project scope based on contract requirements and maintain the Requirements Traceability matrix

    • Identify and mitigate risks, providing proactive solutions to problems as they arise

    • Stay informed of new product developments and incorporate them into strategic decision-making

    • Provide concise requirements for custom gaps to the product team

    • Lead the transition to the support team and ensure clients fully understand the delivered solution

    • Facilitate knowledge transfer within the team and propose innovative improvements to existing processes

    You have

    • 7+ years of experience in Defined Benefits-related implementations, such as workflow management system implementation or administrative process automation

    • Proven experience managing multidisciplinary teams and delivering complex software solutions

    • Strong understanding of enterprise software implementation and project management principles

    • Experience coordinating with cross-functional teams including project managers and product development teams

    • Experience presenting technical solutions to clients and stakeholder

    • Strong English language proficiency with the ability to speak and present effectively to clients

    • Availability to travel up to 20% as needed for client meetings and project requirements

    What you bring

    • Strong decision-making skills in uncertain and risky situations

    • Ability to influence people both internally and with clients, with the assertiveness to decline requests that jeopardize project success

    • Excellent communication skills with the ability to use technical terminology appropriately and adapt your style based on audience understanding

    • Consistently positive attitude that fosters team engagement and motivation

    • Coaching mindset with a commitment to continuous resource development

    • Innovative thinking with the ability to propose improvements to existing processes

    Nice to Have

    • Experience with pension administration software systems

    • Bilingualism would be considered an asset

    Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its international scope.

    Salary Range: $70,000 - $113,000

    Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

    TELUS Health offers rewarding benefits, which may vary per job function, such as:

    • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family

    • Flexibility to work in-office, virtually or a combination of both

    • Generous company matched pension

    • Opportunity to give back to communities in which we work, live and serve

    • Career growth and learning & development opportunities to develop your skills

    • And much more...

    Job Type: This is for a current vacancy.

    A bit about us

    We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

    TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

    Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

    Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

    By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.