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Implementation Manager Jobs in Edmonton, AB (NOW HIRING)

The Energy Manager has the responsibility of evolving and implementing our Strategic Energy Management Plan for the Canadian Solid Wood Operations and Canfor. This is an established role and is a ...

The Energy Manager has the responsibility of evolving and implementing our Strategic Energy Management Plan for the Canadian Solid Wood Operations and Canfor. This is an established role and is a ...

Plan, implement, maintain, and troubleshoot organization's retail systems and network required for ... Manage organizational hardware standards, access policies, and ITSM support processes * Identify ...

The Equipment Manager leads shop operations for SGE while working closely with project teams ... Implement and sustain preventative maintenance programmes to improve reliability and reduce ...

Assistant Store Manager

Spruce Grove, AB · On-site

CA$47K - CA$66K/yr

We're looking for potential Manager who is passionate about fostering an inclusive and supportive ... Implement strategies to meet sales, expense, and customer service targets. Coordinate loss ...

We're looking for potential Manager who is passionate about fostering an inclusive and supportive ... Implement strategies to meet sales, expense, and customer service targets. Coordinate loss ...

... objectives Implement, oversee, and adapt policies and programs to improve Precision's HSE ... management guidance and provides interpretation of compliance requirements Serves as a business ...

Posted today

Implement and monitor Project Execution Plan, including manage cost report, conduct monthly WIP meetings; Develop Commissioning plan and meetings; implement labour relations agreements; manage change ...

Project Manager - Civil Infrastructure Location: Edmonton, AB Salary: $100,000-$150,000 + Bonus ... Identify project risks and implement effective mitigation strategies * Ensure projects are ...

Posted today

Proven experience implementing & managing Geomatics projects * Experience in the following areas will be considered an asset: * ESRI Enterprise Geodatabases * ESRI ArcGIS Enterprise (Portal) / Online

Sales Manager

Saint Albert, AB

CA$130K - CA$170K/yr

Work with national sales and training managers to implement effective sales strategies and training procedures. * Monitor and analyze sales goals, identifying opportunities for improvements. Minimum ...

Showing results 41-60

Implementation Manager information

See Edmonton, AB salary details

$39K

$84.7K

$132.5K

How much do implementation manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for implementation manager in Edmonton, AB is $84,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

How much does an implementation manager make?

The average salary for an implementation manager in the United States is approximately $85,000 to $120,000 per year, depending on experience, industry, and company size. Salaries can vary based on location, with higher pay often found in major metropolitan areas, and may include bonuses or benefits. Strong project management skills and certifications like PMP can influence earning potential.

What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an Implementation Manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What does an Implementation Manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the role of an implementation manager?

An implementation manager oversees the deployment of new systems, processes, or products within an organization. They coordinate cross-functional teams, develop project plans, and ensure timely delivery while managing client expectations and resolving issues during the implementation process.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

What Is an Implementation Manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How much does a JP Morgan implementation manager make?

Implementation Managers at JP Morgan typically earn between $80,000 and $130,000 annually, depending on experience, location, and specific responsibilities. Compensation may also include bonuses and benefits, with higher salaries often associated with advanced certifications and project management skills.

How much does an implementation project manager make in the US?

Implementation managers in the US typically earn an average salary between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher compensation, often including bonuses and benefits.
What are popular job titles related to Implementation Manager jobs in Edmonton, AB? For Implementation Manager jobs in Edmonton, AB, the most frequently searched job titles are:
What job categories do people searching Implementation Manager jobs in Edmonton, AB look for? The top searched job categories for Implementation Manager jobs in Edmonton, AB are:
What cities near Edmonton, AB are hiring for Implementation Manager jobs? Cities near Edmonton, AB with the most Implementation Manager job openings:
Infographic showing various Implementation Manager job openings in Edmonton, AB as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $84,745 per year, or $40.7 per hour.

Manager, Client Relationship Manager

VC3

Edmonton, AB

Full-time

Re-posted 29 days ago


Job description

Description
Leveraging our standard technologies and process, coupled with our people and corporate structure, we deliver a unique end result for our clients.  Our clients will experience increased employee productivity, predictability in capital and operating expenditures, reduced downtime and risk, improved employee morale, reduced lost revenue and enhanced business agility.
 
The Manager, Client Relationship Managers must be able to deliver effective leadership, strategy, follow-up and direction that aligns with the overall goals of the organization.
 
The Manager, Client Relationship Managers will work directly with the client team and VC3’s technical teams to ensure the smooth and successful delivery of technical services – service desk, project work, proactive maintenance, procurement, training, and ongoing support.  
 
To deliver an exceptional result, you will need to stay abreast across service delivery, technology upgrade cycles, and project schedules as well as current and future client needs.  We are a data driven company and analysis for decision making and overall strategy is ongoing.  
 
Culture is an integral part of working at VC3. Our company values represent the most important values, the ones we live by: 
Passionately Curious
We challenge the status quo seek continual improvement and are constantly learning.
Go Beyond
We show our care through positively impacting others through our actions properly communicating expectations, and executing them consistently
Serve as One
Together we are greater than the sum of our individuals, and that teamwork is essential to success
Own It
We have the courage to do what’s right, resolve to take responsibility, and the grit to cross the finish line
 
Our Noble Promise - “Developing Growth Minded People” – This is the driving force behind our values and why we do what we do.

Key Responsibilities
  • Perform staff reviews, coaching, performance accountability, manage headcount, hiring and overall HR management for your team.  
  • Build a culture of continuous improvement via feedback, coaching and staff development.
  • Ensure team members lead regular check-in meetings with the client, covering client satisfaction, issue trending, ongoing/upcoming projects, system performance, change management, and potential technical improvements.
  • Assist team with development and delivery of high value client reporting and communication.
  • Train your team on managing day to day client requests, such as invoice questions, client concerns, and escalations.
  • Help your team understand the planning, schedule, scope, and budget cycles for project implementations.  
  • Coach team to understand their client Roadmaps, Budgets, and Annual Planning, so that we can help clients achieve technology objectives and meet required standards by obtaining the correct technical solutions.
  • Facilitate communication, cooperation, and continual improvement with other departments to ensure we provide an exceptional client experience.
  • Work with the team to ensure accurate and timely submission and payment of invoices.
  • Ensure that workflows and procedures are being followed.  
  • Ensure objectives are clear, that progress is tracked, and that results are reviewed; instill a culture of high performance.
  • Ensure quality administrative results from your team.  For example, real-time time entry, timely submission of timesheets and expenses, frequent and business appropriate client communications, and overall professionalism 
  • Act as an escalation point for critical client issues, communicate and manage communication with clients and internally as required.
  • Proactive issue trending and data reporting for the improvement of key metrics.
  • Communicate with all parties in a constructive manner to guarantee client expectations are met.
  • Responsible for the scheduling, time and utilization management of team members.  
  • Leading and managing business initiative planning that may include business cases, data & financial analysis, risk assessments, cost/benefit analysis, and feasibility studies.
  • Develop, implement, and effectively maintain processes, standards, guidelines and procedures within the department. Ensure this documentation is followed by all and is posted in an area accessible to team members and other departments that may need it.
  • Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders, and post incident reviews.  
  • Liaise with internal and external resources to provide detailed analysis of the operations and opportunities for improvement to meet SLA's and internal efficiencies.
  • Maintain a deep knowledge of technology products and services applicable to the client base, including hardware, software and VC3 services.

Additional Responsibilities:
  • Build relationships with clients and team members and serve as a trusted point of contact.
  • Provide timely responses and guidance to client and internal requests.
  • Maintain accurate and up to date documentation.
  • Maintain accurate and real time up to date timesheets.
  • Attend, present training & lead team meetings as required.
  • Assist CRMs with continuous improvement initiatives.
  • Be a leader within the company, attending staff events, participating in meetings, encouraging a positive morale and holding all employees accountable.  Set the example to follow for client service

Skills, Knowledge & Expertise
  • Relationship Building: Must demonstrate the ability to build and manage relationships with clients (internal and external) through consistent and proactive communications.  This is most effective by acting responsive and being reliable to client needs.
  • Collaboration: You will need to network throughout the organization to pull in the appropriate resources to address the customer’s needs throughout their lifecycle.
  • Business Analysis:  You must be able to identify and assess a client’s business goals, needs and perceptions. By performing analysis on that information and working with various teams within VC3, this information is transformed in to winning solutions for the client.
  • Data Analysis:  You must have the necessary experience and knowledge in order to assess the internal performance. These metrics will include analysis of Key Performance Indicators that define client use, like costs, risks and profit. The ability to assess a client’s use of VC3 services is also key in identifying long running issues or trends. 
  • 3 years + technical experience is required.
  • 3 years + in progressively responsible Management roles.
  • ITIL Foundations certification is required, ITIL Practitioner or above desired, Microsoft MCP or above required, equivalents i.e. CIPS ISP, ITCP or Management Diploma.
  • Strong organizational, time management, presentation and customer service skills.
  • The ability to prioritize multiple issues or initiatives simultaneously is expected.