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Implementation Manager Jobs in Berkeley, CA (NOW HIRING)

Rippling

Manager, Implementation (IT)

San Francisco, CA · On-site

As a Manager, IT Implementation, you will lead a team of ~7 global specialists to drive the exponential impact of adoption and customer lifetime value (LTV) across Rippling's IT product offerings ...

New

Numeric

Implementations Manager

San Francisco, CA · On-site

Do you measure an implementation by whether the customer is actually living in the product, not by ... As an Implementations Manager, you'll own new customer implementations end to end: running the ...

Adyen

Team Lead, Implementation

San Francisco, CA · On-site

Lead a team of implementation managers to deliver a great customer experience and get customers live efficiently, with robust integrations that scale well. * Act as a sparring partner and escalation ...

black.ai

Head Of Implementation

San Francisco, CA · On-site

Implementation managers and engineering capacity across regions * Own the technical readiness process: get into deals early enough to confirm SSO, integration and environment requirements before they ...

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All JobsImplementation JobsImplementation Manager JobsImplementation Manager Jobs in Berkeley, CA

Implementation Manager information

See Berkeley, CA salary details

$47.8K

$126.8K

$205.7K

How much do implementation manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for implementation manager in Berkeley, CA is $126,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,400.00 and $148,200.00 per year, depending on experience, location, and employer.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.
More about Implementation Manager jobs

What job categories do people searching Implementation Manager jobs in Berkeley, CA look for?

The top searched job categories for Implementation Manager jobs in Berkeley, CA are:

What cities near Berkeley, CA are hiring for Implementation Manager jobs?

Cities near Berkeley, CA with the most Implementation Manager job openings:

Infographic showing various Implementation Manager job openings in Berkeley, CA as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $126,752 per year, or $60.9 per hour.

Senior Mid-Market Implementation Manager

San Francisco, CA

Canary Technologies Corp
Traveler Accommodation • 11 - 50 employees
Learn more about Canary Technologies Corpexternal

Full-time

PTO

Re-posted 12 days ago

Key responsibilities

  • Own end-to-end onboarding for a portfolio of mid-market and multi-property clients, from kickoff through go-live and initial adoption.

  • Scope, configure, and deploy Canary's full product suite to each property's operational setup, including complex, non-standard configurations.

  • Lead integrations to customer systems (PMS, payment, and other third-party platforms), coordinating internal technical teams and outside vendors to keep projects on track.

Job description

About Us

Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild.

Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience.

We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date.

Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever.

We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you.

Come join us! Let’s shape the future of hospitality together.

 

About the Role

The Senior Mid-Market Implementation Manager owns the onboarding and go-live of Canary's most complex, higher-value hotel and hotel-group clients. This is a portfolio position: you will run multiple mid-market deployments in parallel, each with several stakeholders, custom configurations, and integrations to property systems (PMS, payment, and other third-party platforms). You will set mutual success criteria up front, coordinate cross-functional and vendor teams, and keep timelines moving through complexity, escalations, and change while identifying and driving expansion of the Canary relationship. This is a high-visibility, customer-facing role for an experienced implementation professional who can operate independently, navigate ambiguity, and act as a trusted advisor to senior hotel operators.

What You’ll Do
  • Own end-to-end onboarding for a portfolio of mid-market and multi-property clients — from kickoff through go-live and initial adoption — running several deployments in parallel without letting timelines slip.
  • Scope, configure, and deploy Canary's full product suite to each property's operational setup, including complex, non-standard configurations across hotel groups and portfolios.
  • Lead integrations to customer systems (PMS, payment, and other third-party platforms): scope technical requirements, coordinate internal technical teams and outside vendors, and keep the project moving when integrations are delayed or complex.
  • Establish mutual success criteria and a joint deployment plan with the customer up front, then drive product adoption to ensure those goals are measurably met.
  • Manage senior and multi-stakeholder relationships- navigate pushback, reset expectations, resolve escalations, and maintain trust and momentum toward go-live.
  • Identify and drive expansion opportunities during onboarding, partnering with Sales and Customer Success to grow the relationship beyond the initial deployment.
  • Coordinate cross-functionally (Product, Support, Engineering, Sales, CS) to unblock issues and deliver a seamless customer experience in a resource-constrained environment.
  • Track milestones, risks, and portfolio health in internal systems; forecast go-live timing and flag at-risk deployments early.
  • Partner with Customer Success Managers to ensure a clean handoff into long-term account management.
  • Contribute to and improve mid-market onboarding playbooks, best practices, and tooling; help mentor and raise the bar for the broader Implementation team.
What We’re Looking For
  • Bachelor's degree (BS/BA).
  • 2-3 years of proven experience in account management or customer success, preferably within a B2B SaaS environment.
  • Excellent communication abilities and presentation skills, capable of building trust and rapport with diverse stakeholders
  • Proven track record managing a portfolio of concurrent implementations and delivering to go-live on time.
  • Charisma + consultative mindset: sets success criteria up front, drives adoption, and spots expansion opportunities.
  • Ability to manage multiple accounts simultaneously and prioritize tasks effectively.
  • Collaborative nature, adept at working with cross-functional teams including Product, Marketing, Sales, and Operations
  • Proficiency with technology and adaptability to dynamic environments
  • Hands-on experience scoping and managing third-party systems and coordinating technical teams and external vendors
  • Highly organized and rigorous about time management and prioritization across competing deadlines.
  • Hospitality and/or travel tech experience a plus.
Compensation

Target cash compensation ranges from $104,000 - $127,000, including a fixed annual salary and a performance-based bonus paid quarterly.

This role also includes a stock option grant, subject to board approval.

Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location.

Perks & Benefits

We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock:

Time Off

  • Unlimited PTO: Take the time you need to truly rest and recharge.
  • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend.
  • Birthday Holiday: A dedicated day off to celebrate you!

Travel & Office Flexibility

  • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs.
  • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay.
  • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally.

Growth & Community

  • Self Improvement Club: A monthly budget to help you smash your personal goals.
  • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection.
  • Referral Program: Help us grow the flock and score a cash bonus for successful hires.
 
Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.