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Implementation Manager Manager Jobs in Georgia (NOW HIRING)

Manager, Regional Business Optimization & Customer Implementation The Manager, Regional Business Optimization & Customer Implementation is responsible for managing assigned customer onboarding ...

Leveraging your exceptional organizational skills and attention to detail, while working closely with the Implementation Manager and other cross-functional departments, you will create and help ...

Manager, Regional Business Optimization & Customer Implementation The Manager, Regional Business Optimization & Customer Implementation is responsible for managing assigned customer onboarding ...

Have the ability to manage a limited portfolio of onboarding projects while supporting your team through implementation of SevenRooms solutions - including reservations, waitlist, table management ...

Apply strong program and change management discipline to complex implementations involving multiple stakeholders and dependencies. * Proactively identify and mitigate delivery risks, escalating and ...

The Implementations Leader coordinates cross-functional resources - including operations, IT, ... Manage transition activities including AR file conversion, work-down strategy for legacy ...

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The Implementations Leader coordinates cross-functional resources - including operations, IT, ... Manage transition activities including AR file conversion, work-down strategy for legacy ...

New

As an Implementation Project Manager , you will be responsible for executing the OneADP project management methodology for all assigned projects spanning multiple products and business units.

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Implementation Manager Manager information

What are some common challenges Implementation Managers face when coordinating cross-departmental projects?

Implementation Managers often encounter challenges related to aligning different departments with varying priorities and communication styles. Ensuring clear, consistent communication and setting realistic timelines are essential to prevent misunderstandings and delays. Additionally, they must proactively manage stakeholder expectations and adapt to shifting project requirements, all while keeping the project on track. Building strong relationships and fostering collaboration across teams are key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, experience in process optimization, and a relevant bachelor's degree, often in business or IT. Familiarity with project management software (such as Jira or Asana), CRM systems, and certifications like PMP or Agile are commonly required. Exceptional communication, leadership, and problem-solving abilities set standout candidates apart in this role. These skills and qualifications are crucial for ensuring seamless project delivery, effective client onboarding, and successful cross-functional collaboration.

What does an Implementation Manager do?

An Implementation Manager oversees the deployment of new systems, products, or services for clients or within an organization. Their main responsibilities include planning project timelines, coordinating between different teams, managing client expectations, and ensuring that the implementation is completed on schedule and within budget. They act as the main point of contact during the implementation process, troubleshooting any issues that arise and ensuring a smooth transition. Excellent communication, project management, and problem-solving skills are essential for this role.

What is the difference between Implementation Manager Manager vs Implementation Manager?

AspectImplementation ManagerImplementation Manager Manager
CertificationsProject Management Professional (PMP), Certified ScrumMaster (CSM)Same as Implementation Manager
Work EnvironmentProject teams, client sites, corporate officesOversees multiple Implementation Managers, strategic planning
Industry UsageIT, software, manufacturing, consultingSame as Implementation Manager, with added leadership responsibilities
Search IntentRoles focused on project execution and client deliveryRoles focused on managing multiple projects and teams

The Implementation Manager is responsible for executing projects, coordinating teams, and ensuring client satisfaction. The Implementation Manager Manager oversees multiple Implementation Managers, focusing on strategic oversight, resource allocation, and leadership. While both roles require similar certifications and industry experience, the Manager role involves higher-level management and broader organizational responsibilities.

What are popular job titles related to Implementation Manager Manager jobs in Georgia? For Implementation Manager Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Implementation Manager Manager jobs in Georgia look for? The top searched job categories for Implementation Manager Manager jobs in Georgia are:
What cities in Georgia are hiring for Implementation Manager Manager jobs? Cities in Georgia with the most Implementation Manager Manager job openings:
Global Implementation and Solution Design Manager

Global Implementation and Solution Design Manager

AIT Worldwide Logistics, Inc.

Union City, GA • On-site

Full-time

Posted 4 days ago


AIT Worldwide Logistics rating

6.3

Company rating: 6.3 out of 10

Based on 19 frontline employees who took The Breakroom Quiz


Job description


Join us at AIT, where we believe every day presents an opportunity to make a global impact!
Were problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.
Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.
The Global Implementation and Solution Design Manager is responsible for managing the implementation of global logistics solutions for key customers. This role ensures seamless onboarding of new business, process standardization, and operational excellence across regions. The manager will work closely with internal stakeholders, including sales, operations, IT, and account management, to design scalable and efficient solutions that meet customer requirements.

  • Lead the end-to-end implementation of global customer accounts, ensuring a smooth transition from sales to operations, and retaining and strengthening customer relationships. Responsible for routine account servicing, including account set-up and activation services. Develop and maintain documentation for all implementations, including SOPs, process flows, and training materials

  • Develop and execute detailed implementation plans, including timelines, milestones, and risk management strategies. Maintain customer account data/contact information in order to facilitate future contact and develop client retention and growth plans and strategies for developing profitable business with assigned accounts

  • Coordinate with cross-functional teams (Operations, IT, Finance, and Compliance) to ensure all requirements are met before go-live. Conduct training sessions for internal teams and customers on new processes and technology platforms

  • Establish and track key performance indicators (KPIs) to measure implementation success and drive continuous improvement

  • Act as the primary point of contact for customers during the implementation phase, ensuring alignment on expectations and deliverables. Respond to customer complaints/dissatisfactions in a way that promotes issue resolution and customer retention. Resolve problems and ensure customers receive high quality customer service. Align with regional and local operations teams to ensure that solutions are practical and executable

  • Collect and analyze customer feedback in order to guide the continuous improvement of customer care services. Analyze customer requirements and operational challenges to design customized logistics solutions, Collaborate with IT and process automation teams to optimize technology integrations, including EDI/API connectivity, visibility tools, and reporting

  • Develop standardized implementation frameworks that can be adapted to different customers and regions. Identify and implement process improvements to enhance efficiency, cost-effectiveness, and scalability

  • Work closely with sales and account management to provide pre-sales solution support, including RFP responses and solution presentations

  • Maintain strong relationships with key global customers, ensuring a seamless implementation experience and a foundation for long-term partnerships. Ensure compliance with company policies, industry regulations, and customer-specific requirements

  • Provide regular status updates to senior management, highlighting project progress, risks, and mitigation strategies

  • Performs other duties as assigned

  • Complies with all policies and standards

Education
Bachelor's Degree in Supply Chain, Logistics, Business Administration, or a related field. (Required)
Master's Degree (Preferred)
Experience
5+ years of experience in logistics, freight forwarding, or supply chain management, with a strong focus on solution design and implementation. (Required)
Knowledge, Skills, and Abilities
Knowledge of CargoWise, Infor Nexus, SAP, or similar logistics platforms. High
Experience with change management and process improvement initiatives. High
Understanding of global trade compliance and customs regulations. High
Experience with EDI/API integration, transport management systems (TMS), and visibility platforms. High
Strong project management skills (PMP, Agile, or Lean Six Sigma certification is a plus). High
Excellent communication, negotiation, and stakeholder management skills. High
Ability to work in a fast-paced, global environment with competing priorities. High

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