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Implementation Associate Jobs in Chicago, IL (NOW HIRING)

Epiq

Implementation Specialist

Chicago, IL · Remote

$60K - $75K/yr

The Implementation Specialist is primarily responsible for leading new client implementations ... Associates are expected to participate in continuous personal development to meet new client and ...

Epiq

Implementation Specialist

Chicago, IL · On-site +1

$60K - $70K/yr

The Implementation Specialist is primarily responsible for leading new client implementations ... Associates are expected to participate in continuous personal development to meet new client and ...

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All JobsImplementation Associate JobsImplementation Associate Jobs in Chicago, IL

Implementation Associate information

See Chicago, IL salary details

$45.8K

$116.4K

$196.8K

How much do implementation associate jobs pay per year?

As of Sep 14, 2026, the average yearly pay for implementation associate in Chicago, IL is $116,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,200.00 and $152,500.00 per year, depending on experience, location, and employer.

What is an implementation associate?

Implementation Associates are professionals who help organizations successfully set up and integrate new software, systems, or processes. They work closely with clients and internal teams to understand requirements, customize solutions, and ensure a smooth transition from old to new systems. Their role often includes managing timelines, training users, troubleshooting issues, and providing ongoing support. Implementation Associates play a key role in ensuring projects are delivered on time and meet client expectations.

What are the key skills and qualifications needed to thrive as an implementation associate?

To thrive as an Implementation Associate, you need strong project management abilities, analytical thinking, and a bachelor's degree in business, information systems, or a related field. Familiarity with CRM platforms, project management tools like Asana or Jira, and data analysis software is often required. Exceptional communication, problem-solving, and customer service skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring seamless onboarding, successful software deployments, and client satisfaction throughout the implementation process.

What are some common challenges implementation associates face when managing multiple client projects simultaneously?

Implementation Associates often juggle several client projects at once, which can make prioritizing tasks and managing deadlines a challenge. Balancing the unique needs and expectations of different clients while ensuring timely delivery of solutions requires strong organizational and communication skills. Staying adaptable and proactive in addressing unforeseen issues is key, as is collaborating closely with internal teams such as product, engineering, and customer success. Regular check-ins and clear documentation help maintain project momentum and client satisfaction.

What is the difference between Implementation Associate vs Project Coordinator?

AspectImplementation AssociateProject Coordinator
Required CredentialsBachelor's degree, relevant certifications (e.g., PMP, Six Sigma)Bachelor's degree, often certifications in project management
Work EnvironmentClient-facing, technical, consulting or software deployment settingsOffice-based, administrative, and planning environments
Employer & Industry UsageTech, healthcare, consulting firmsCorporate, non-profit, government sectors
Common Search & ComparisonImplementation Associate vs Project Coordinator

The Implementation Associate typically focuses on deploying solutions, coordinating technical tasks, and working closely with clients during project rollouts. In contrast, the Project Coordinator manages project schedules, resources, and communication across teams. While both roles require strong organizational skills and some project management knowledge, Implementation Associates often have a more technical or client-facing focus, whereas Project Coordinators handle broader project logistics and administration.

What are the most commonly searched types of Implementation jobs in Chicago, IL?

The most popular types of Implementation jobs in Chicago, IL are:

What are popular job titles related to Implementation Associate jobs in Chicago, IL?

For Implementation Associate jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Implementation Associate jobs in Chicago, IL look for?

The top searched job categories for Implementation Associate jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Implementation Associate jobs?

Cities near Chicago, IL with the most Implementation Associate job openings:

Implementation Associate jobs near you
Infographic showing various Implementation Associate job openings in Chicago, IL as of September 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $116,378 per year, or $56 per hour.

Implementation Manager Senior Associate

Chicago, IL • On-site

JPMorgan Chase & Co.
Finance and Insurance • 10K+ employees
Learn more about JPMorgan Chase & Co.external

Other

Re-posted 8 days ago

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

Job description

Job Responsibilities:
  • Lead the execution of strategic initiatives to ensure a smooth transition for new and existing clients to the Chase banking platform.
  • Own the product implementation process and training experience for your assigned clients.
  • Meet and connect with clients and internal stakeholders through Zoom, Email, and other collaborative technologies.
  • Build and maintain strong relationships with key partners in Relationship Management, Sales, Service, Operations, and Product Management.
  • Drive continuous improvement in our operating platform, using innovation and design thinking techniques to enhance efficiency and resilience.
  • Implement mixed payable solutions and support clients with technical specifications for treasury services.
  • Manage client and partner expectations by establishing timelines and dependencies.
  • Demonstrate creative problem-solving skills and take ownership of issues when they arise.
  • Ensure adherence to policy and procedures, maintaining high standards of anti-fraud awareness.
  • Collaborate with a diverse and innovative global team, contributing to a culture of inclusion and growth.
  • Participate in Business Resource Groups to engage with colleagues on topics such as ethnicity, gender, and more.
Required qualifications, capabilities, and skills:
  • 3+ years of experience in managing and executing strategic initiatives in a professional field.
  • Proven ability to lead client onboarding processes, with a focus on transitioning clients to new banking platforms.
  • Technical project management experience in a dynamic client-facing environment.
  • Strong communication skills with the ability to partner and influence others towards a common goal.
  • Proficiency in data and tech literacy, with a willingness to understand and implement innovation and design thinking techniques.
  • Experience in managing client and internal partner expectations, establishing timelines, and managing dependencies.
  • Comfort in using technology such as Microsoft Office tools, WebEx, and other collaboration tools for enhanced client discussions.
  • Demonstrated ability to build and maintain strong relationships with key partners.
  • Experience in coaching or mentoring team members and managing conflict effectively.
  • Strategic thinking with the ability to adapt to change.
  • Adherence to policy and procedures, meeting or exceeding established Service Level Agreements (SLA).
Preferred qualifications, capabilities, and skills:
  • Bachelor of Science or Bachelor of Arts Degree.
  • Passion for learning new operating models, technologies, and industry trends.
  • Technical client consulting experience to support technical roles.
  • Ability to clearly communicate, partner, and influence, leading others to a common goal.
  • Due recognition for professional qualifications attained from reputable training institutes or professional bodies.

Final Job Grade and officer title will be determined at time of offer and may differ from this posting.

Some travel required (10%) to visit clients and internal partners.

Please note this role is not eligible for employer immigration sponsorship.

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