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Implementation Account Manager Jobs in Washington

Striden

Account Manager

Washington, DC · On-site

$75K - $85K/yr

Account Manager Reports To: Head of Operations Location: Washington, DC Job Type: Full-Time ... Develop and implement strategic account plans aligned with client goals * Identify opportunities ...

Altumint

Account Manager

Lanham, MD · On-site

S. region. The Account Manager will serve as the primary point ofcontact for assigned clients ... Collaborate with internal departments (Implementation, Operations, Legal, Finance,Engineering) to ...

Futron Incorporated

Account Manager

Woodbridge, VA · On-site

$120K/yr

Account Manager I. Position Summary The Account Manager is responsible for managing client ... Support implementation and maintenance of Quality Management Systems (QMS) IV. Required ...

Futron Incorporated

Account Manager

Woodbridge, VA

$120K/yr

Account Manager I. Position Summary The Account Manager is responsible for managing client ... Support implementation and maintenance of Quality Management Systems (QMS) IV. Required ...

Futron Incorporated

Account Manager

Woodbridge, VA · On-site

$120K/yr

Account Manager I. Position Summary The Account Manager is responsible for managing client ... Support implementation and maintenance of Quality Management Systems (QMS) IV. Required ...

Enhesa

Account Manager

Arlington, VA · On-site

$100K - $120K/yr

Advise companies in developing and implementing corporate EHS strategies Enhesa's core clients ... Accountability and pride for your projects Position Description Overview The Account Manager ...

BluShark Digital

Account Manager

Washington, DC · Hybrid

The SEO Account Strategist will be responsible for relaying action items to our implementation team ... Alert management and client when requests are out of scope and coordinate the addition of services

BluShark Digital

Account Manager

Washington, DC · On-site

The SEO Account Strategist will be responsible for relaying action items to our implementation team ... Alert management and client when requests are out of scope and coordinate the addition of services

FiscalNote

Account Manager

Washington, DC

$80K - $85K/yr

About the Position Our Account Managers embody leadership. FiscalNote AMs are responsible for ... Experience with change management and implementing new solutions within large organizations

Global Guardian

Account Manager

Mclean, VA · On-site

$65K - $75K/yr

The Account Manager will be responsible for building and maintaining strong relationships with our ... implementation, and ongoing support. * Conduct regular business reviews with clients to assess ...

FiscalNote

Account Manager

Washington, DC

$80K - $85K/yr

About the Position Our Account Managers embody leadership. FiscalNote AMs are responsible for ... Experience with change management and implementing new solutions within large organizations

Global Guardian

Account Manager

Mclean, VA · On-site

$65K - $75K/yr

The Account Manager will be responsible for building and maintaining strong relationships with our ... implementation, and ongoing support. * Conduct regular business reviews with clients to assess ...

Price Modern, LLC

Account Manager

Washington, DC · On-site

$90K - $140K/yr

Manages multiple projects and daily requests for larger, strategic accounts. Position includes ... Stays involved throughout project implementation to stay ahead of issues and identify COS

Price Modern

Account Manager

Washington, DC

$90K - $140K/yr

Manages multiple projects and daily requests for larger, strategic accounts. Position includes ... Stays involved throughout project implementation to stay ahead of issues and identify COS

Price Modern

Account Manager

Washington, DC · On-site

$90K - $140K/yr

Manages multiple projects and daily requests for larger, strategic accounts. Position includes ... Stays involved throughout project implementation to stay ahead of issues and identify COS

CLS Living

Account Manager

College Park, MD

The Account Manager plays a key role in supporting property operations, leasing success, financial ... Help implement and improve systems, procedures, and standards to enhance operational efficiency and ...

CLS Living

Account Manager

College Park, MD

$22 - $24/hr

The Account Manager plays a key role in supporting property operations, leasing success, financial ... Help implement and improve systems, procedures, and standards to enhance operational efficiency and ...

CLS Living

Account Manager

College Park, MD · On-site

$22 - $24/hr

The Account Manager plays a key role in supporting property operations, leasing success, financial ... Help implement and improve systems, procedures, and standards to enhance operational efficiency and ...

FiscalNote

Account Manager, Fireside

Washington, DC

$80K - $85K/yr

This account management role will focus primarily on serving and growing our relationships with ... setting up and implementing customized software projects while building a strong, personal ...

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Implementation Account Manager information

What are the key skills and qualifications needed to thrive as an Implementation Account Manager, and why are they important?

To thrive as an Implementation Account Manager, you need strong project management, client relationship, and problem-solving skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, project management tools like Asana or Trello, and data analysis systems is commonly required. Exceptional communication, organization, and adaptability help you manage client expectations and navigate changing project requirements. These abilities are crucial for ensuring successful client onboarding, smooth solution deployment, and sustained client satisfaction.

How does an Implementation Account Manager typically collaborate with cross-functional teams during a client onboarding project?

Implementation Account Managers regularly coordinate with sales, product, technical support, and customer success teams to ensure a seamless client onboarding experience. They serve as the main point of contact, translating client requirements into actionable tasks for internal teams, and troubleshooting any issues that arise. Effective communication and project management are essential, as the role involves balancing client expectations with internal capabilities and timelines. Successful collaboration not only ensures a smooth implementation but also sets the foundation for long-term client satisfaction.

What is an Implementation Account Manager?

An Implementation Account Manager is a professional responsible for overseeing the onboarding and successful setup of new clients or accounts for a company’s products or services. They act as a liaison between clients and internal teams, ensuring smooth integration, addressing client needs, and resolving any issues that arise during the implementation process. Their goal is to ensure clients experience a seamless transition and are satisfied with the company’s solutions, setting the stage for long-term relationships.

What is the difference between Implementation Account Manager vs Customer Success Manager?

AspectImplementation Account ManagerCustomer Success Manager
Primary FocusOnboarding and implementing products/services for new clientsOn ongoing client retention and satisfaction
Work EnvironmentProject-based, often during initial deploymentRelationship management over time
Required CredentialsRelevant industry certifications, technical knowledgeCustomer service, communication skills
Employer & Industry UsageTech, SaaS, IT servicesTech, SaaS, consulting

While both roles involve client interaction, Implementation Account Managers focus on deploying products and ensuring successful onboarding, whereas Customer Success Managers work to maintain long-term client relationships and satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Implementation Account Manager jobs in Washington? For Implementation Account Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Implementation Account Manager jobs in Washington look for? The top searched job categories for Implementation Account Manager jobs in Washington are:
Implementation Account Manager jobs near you

Account Manager

Striden

Washington, DC • On-site

$75K - $85K/yr

Full-time

Posted yesterday

Job description

Account Manager

Reports To: Head of Operations
Location: Washington, DC
Job Type: Full-Time
Compensation: $75k - $80k

About the Role

Striden is seeking an experienced Account Manager to oversee client relationships, support operational excellence, and ensure high-quality service delivery across assigned accounts. This role serves as the primary point of contact for clients and collaborates closely with internal teams to support customer satisfaction and business growth.

Responsibilities
  • Build and maintain strong client relationships to understand operational needs and service expectations
  • Serve as the primary point of contact for client inquiries, concerns, and requests
  • Develop and implement strategic account plans aligned with client goals
  • Identify opportunities for service improvements and operational efficiency
  • Ensure compliance with contractual agreements and service level agreements (SLAs)
  • Ensure assigned accounts remain compliant with company and client standards, including:
    • Site branding and appearance
    • Site procedures and documentation
    • Employee training and development of site leadership
  • Conduct regular performance reviews and service assessments
  • Address and resolve operational issues or client concerns in a timely manner
  • Provide clients with regular updates on account performance, metrics, and service improvements
  • Prepare and present reports related to account status and operational performance
  • Collaborate with operations, sales, and other internal teams to support client satisfaction and business growth
  • Stay informed on industry trends and best practices to enhance service delivery
  • Build strong relationships with key client stakeholders and leadership teams
Required Qualifications
  • Bachelor’s degree in Business, Facility Management, or a related field
Preferred Qualifications
  • Previous experience in account management, facilities management, or workplace services
  • Strong communication, negotiation, and problem-solving skills
  • Knowledge of facility management operations, procedures, and industry standards
  • Ability to manage multiple accounts and priorities simultaneously
  • Ability to work collaboratively in a team-oriented environment
  • Ability to travel as needed to support client sites and projects
At Striden, we believe in celebrating diversity and providing a work environment where we are always treated with dignity and respect. An environment where teamwork and employee participation promote the representation of all groups and employee perspectives is important to us. We are committed to creating such an environment because it brings out the full potential in each of us, which in turn contributes directly to our success.

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