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Implementation Account Manager Jobs in Virginia (NOW HIRING)

Securitas Services

Cluster Account Manager

Manassas, VA · On-site

$110K/yr

Cluster Account Manager Wage: $110,365.00/ Salary The Central Atlantic Region is currently ... Communicating and implementing metric and procedural updates with the Client Regional Security ...

Monument Consulting

Account Manager

Richmond, VA · On-site

More "Gen 1" implementations than any other MSP over the last 5 years. * Seamless extension of ... Account Manager Position Summary The Account Manager (AM) will be responsible for daily requisition ...

Monument Consulting

Account Manager

Richmond, VA · On-site

More "Gen 1" implementations than any other MSP over the last 5 years. * Seamless extension of ... Account Manager Position Summary The Account Manager (AM) will be responsible for daily requisition ...

Securitas

Cluster Account Manager

Manassas, VA · On-site

$110K/yr

Cluster Account Manager Wage: $110,365.00/ Salary The Central Atlantic Region is currently ... Communicating and implementing metric and procedural updates with the Client Regional Security ...

REDLattice

Technical Account Manager

Chantilly, VA · On-site

Technical Account Manager Location: Chantilly, VA At REDLattice, we are a global leader in ... Implement security policies and best practices across endpoints and server environments.

Wheelhouse DMG

Senior Account Manager

Richmond, VA · On-site

Developing and implementing HIPAA-compliant data strategies for healthcare and MedTech clients ... Minimum 5+ years' experience in account management, client services, or similar role specifically ...

REDLattice

Technical Account Manager

Chantilly, VA · On-site

Technical Account Manager Location: Chantilly, VA At REDLattice, we are a global leader in ... Implement security policies and best practices across endpoints and server environments.

REDLattice

Technical Account Manager

Chantilly, VA · On-site

$100 - $125/hr

REDLattice is seeking a skilled Technical Account Manager to support our government customers by ... Implement security policies and best practices across endpoints and server environments.

CARFAX

National Account Manager

Centreville, VA · On-site

$75K - $110K/yr

Join Team CARFAX as a National Account Manager Isn't it time you bragged about where you work? At ... Manage all phases of new onboarding: implementation, deliverables, training * Respond rapidly to ...

CARFAX

National Account Manager

Centreville, VA · On-site

Join Team CARFAX as a National Account Manager Isn't it time you bragged about where you work? At ... Manage all phases of new onboarding: implementation, deliverables, training * Respond rapidly to ...

CARFAX

National Account Manager

Centreville, VA · On-site

$75K - $110K/yr

Join Team CARFAX as a National Account Manager Isn't it time you bragged about where you work? At ... Manage all phases of new onboarding: implementation, deliverables, training * Respond rapidly to ...

PVI Holdings

Account Manager II

Norfolk, VA · On-site

$88K - $117K/yr

Using the available data - develop, maintain, and implement an account strategy and plan with sales management * Schedules and completes proactive customer calls and visits capturing key information ...

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Implementation Account Manager information

What is an implementation account manager?

An Implementation Account Manager is a professional responsible for overseeing the onboarding and successful setup of new clients or accounts for a company’s products or services. They act as a liaison between clients and internal teams, ensuring smooth integration, addressing client needs, and resolving any issues that arise during the implementation process. Their goal is to ensure clients experience a seamless transition and are satisfied with the company’s solutions, setting the stage for long-term relationships.

What are the key skills and qualifications needed to thrive as an implementation account manager?

To thrive as an Implementation Account Manager, you need strong project management, client relationship, and problem-solving skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, project management tools like Asana or Trello, and data analysis systems is commonly required. Exceptional communication, organization, and adaptability help you manage client expectations and navigate changing project requirements. These abilities are crucial for ensuring successful client onboarding, smooth solution deployment, and sustained client satisfaction.

How does an implementation account manager typically collaborate with cross-functional teams during a client onboarding project?

Implementation Account Managers regularly coordinate with sales, product, technical support, and customer success teams to ensure a seamless client onboarding experience. They serve as the main point of contact, translating client requirements into actionable tasks for internal teams, and troubleshooting any issues that arise. Effective communication and project management are essential, as the role involves balancing client expectations with internal capabilities and timelines. Successful collaboration not only ensures a smooth implementation but also sets the foundation for long-term client satisfaction.

What is the difference between Implementation Account Manager vs Customer Success Manager?

AspectImplementation Account ManagerCustomer Success Manager
Primary FocusOnboarding and implementing products/services for new clientsOn ongoing client retention and satisfaction
Work EnvironmentProject-based, often during initial deploymentRelationship management over time
Required CredentialsRelevant industry certifications, technical knowledgeCustomer service, communication skills
Employer & Industry UsageTech, SaaS, IT servicesTech, SaaS, consulting

While both roles involve client interaction, Implementation Account Managers focus on deploying products and ensuring successful onboarding, whereas Customer Success Managers work to maintain long-term client relationships and satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

What type of implementation account manager makes the most money?

Implementation account managers with specialized skills in complex software systems, project management, and certifications such as PMP or Six Sigma tend to earn higher salaries. Those working in industries like technology, finance, or healthcare, and managing large or enterprise clients, also typically earn more due to increased responsibility and scope.

What are popular job titles related to Implementation Account Manager jobs in Virginia?

For Implementation Account Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Implementation Account Manager jobs in Virginia look for?

The top searched job categories for Implementation Account Manager jobs in Virginia are:

What cities in Virginia are hiring for Implementation Account Manager jobs?

Cities in Virginia with the most Implementation Account Manager job openings:

Implementation Account Manager jobs near you
Infographic showing various Implementation Account Manager job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution.

Cluster Account Manager

Manassas, VA • On-site

Securitas Services
Investigation and Physical Security Services • 10K+ employees
Learn more about Securitas Servicesexternal

$110K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 13 days ago

Securitas rating

6.0

Company rating: 6.0 out of 10

Based on 1,004 frontline employees who took The Breakroom Quiz

63rd of 119 rated security

Job description

Cluster Account Manager

Wage: $110,365.00/ Salary

The Central Atlantic Region is currently recruiting for a Security Account Manager to join our team in the Chantilly, VA office. The Security Account Manager will manage several data center sites located in Manassas, VA. This position includes a $500 monthly vehicle allowance.

The Security Account Manager oversees all services and deliverables within the assigned locations ensuring exceptional service delivery to the client. Responsibilities include:

  • Managing day-to-day contractor operations, including hiring, training, disciplining, and managing personnel.
  • Building and maintaining strong client relationships, ensuring client satisfaction and retention.
  • Coordinating support services and resolving operational issues to optimize account performance.
  • Meeting or exceeding cost-saving and operational efficiency goals while prioritizing exceptional customer service.
  • Maintaining weekly operating schedules and overseeing payroll completion for contractor personnel, with availability for after-hour emergency response.
  • Communicating and implementing metric and procedural updates with the Client Regional Security Manager.
  • Monitoring progress on device repairs and managing the Ticketing System.
  • Reviewing desk journals, tickets, badge logs, and visitor records regularly, reporting deviations and implementing corrective actions.
  • Compiling data for Quarterly Business Reviews (QBRs) and ensuring contract compliance.
  • Managing onboarding, training, licensing, and local regulatory requirements.
  • Tracking alarm violations and managing related reporting and resolutions.
  • Handling escalated security issues and emergency situations effectively.
  • Developing staff technical and professional skills through coaching, counseling, training, and performance evaluations.
  • Maintaining accurate records of contractor personnel and ensuring compliance with company policies.
  • Meeting staffing requirements and conducting site-specific training and annual refresher courses.
  • Developing and maintaining operational procedures and post orders for emergency reference.
  • Managing uniforms, equipment, supplies, and vehicles, maintaining appropriate inventories and maintenance schedules.

Additional Responsibilities:

  • Overseeing the implementation of policies and company announcements.
  • Fulfilling other contract management duties as assigned by the client.

To be considered for this position, you will need to have the following experience and ability:

  • A minimum of 4-5 years' security operations management experience
  • 3-4 years of data center security supervisor experience
  • Experienced in hourly employee relations
  • Highly professional and ethical with unquestioned integrity
  • Strong planning, organizing, and decision-making abilities
  • Conscientious and demonstrated initiative
  • Excellent interpersonal skills

Securitas is committed to diversity, equity, inclusion and belonging in the workplace.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

##CAHP

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

Benefits include: 
  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. 

Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

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