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Implementation Account Manager Jobs in Virginia (NOW HIRING)

360clean - 8322

Account Manager

Roanoke, VA · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Account Manager Location: Roanoke, VA Company: 360clean Position Overview: The Account Manager is ... Monitor service performance and implement improvements where needed * Maintain accurate ...

Staff Management

Account Manager

Varina, VA · On-site

$60K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview: In the role of Account Manager, you will be a leader at the center of the action ... Develop and implement a safety program * Audit and regularly report on KPIs to ensure all policies ...

CAI

Account Manager

Richmond, VA · On-site

$75K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Identify and implement process improvements to drive efficiency, productivity, and program success What You'll Need * 3-5 years of experience in IT account management, project management, staffing ...

360clean

Account Manager

Roanoke, VA · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Account Manager Location: Roanoke, VA Company: 360clean Position Overview: The Account Manager is ... Monitor service performance and implement improvements where needed * Maintain accurate ...

CAI

Account Manager

Richmond, VA · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Identify and implement process improvements to drive efficiency, productivity, and program success What You'll Need * 3-5 years of experience in IT account management, project management, staffing ...

Koch Industries

Account Manager

Arlington, VA · On-site

$80K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Account Manager, you will build strong relationships with customers and serve as their day-to ... to implement/resolve customer needs What Will Put You Ahead * Experience with the i360 product ...

Omnicom

Senior Account Manager

Williamsburg, VA · On-site

Account Management JOB SUMMARY: The Senior Account Manager position is the "face" of Snow to the ... Support the implementation of promotional programs to publicize and promote various activities ...

Omnicom

Senior Account Manager

Williamsburg, VA · On-site

Account Management JOB SUMMARY: The Senior Account Manager position is the "face" of Snow to the ... Support the implementation of promotional programs to publicize and promote various activities ...

Sealed Air Corporation

Account Manager

Richmond, VA · On-site

$103K - $166K/yr

Manage opportunities from lead generation through successful implementation and ongoing account support. * Utilize the Customer Relationship Management (CRM) platform (C4C) to manage pipeline ...

Sealed Air Corporation

Account Manager

Richmond, VA · On-site

$103K - $166K/yr

Manage opportunities from lead generation through successful implementation and ongoing account support. * Utilize the Customer Relationship Management (CRM) platform (C4C) to manage pipeline ...

Monument Consulting

Account Manager

Richmond, VA · On-site

More "Gen 1" implementations than any other MSP over the last 5 years. * Seamless extension of ... Account Manager Position Summary The Account Manager (AM) will be responsible for daily requisition ...

OneDigital

Account Manager

Alexandria, VA · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... implementation process (setting up calls, collecting paperwork, checking rates and benefits for ... account management or in a consultative role, preferred • Desire to obtain Life and Health ...

Techniplas

$91K - $147K/yr

The Account Manager will assist with planning and implementing sales strategies to maximize market share and margin and be the chosen supplier for strategic products and processes. This position will ...

TrueBlue

Account Manager

Henrico, VA · On-site

$60K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview: In the role of Account Manager, you will be a leader at the center of the action ... Develop and implement a safety program * Audit and regularly report on KPIs to ensure all policies ...

RenewableWorks

Account Manager

Henrico, VA

$60K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview: In the role of Account Manager, you will be a leader at the center of the action ... Develop and implement a safety program * Audit and regularly report on KPIs to ensure all policies ...

TrueBlue

Account Manager

Varina, VA · On-site

$60K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview: In the role of Account Manager, you will be a leader at the center of the action ... Develop and implement a safety program * Audit and regularly report on KPIs to ensure all policies ...

Live Wire Media Relations

Sr. Account Manager

Arlington, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

... nominations Designing and implementing proactive press outreach initiatives Developing and ... Superb account management skills - the ability to work effectively with clients in developing plans ...

SHIV SOFTWARE EXPERTS LLC

Senior Account Manager

Henrico, VA · On-site

$100K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Senior Account Manager in Richmond, VA Position Overview We are seeking an experienced Senior ... Support smooth project handoffs from sales through implementation. * Maintain customer ...

Sparks Group

Account Manager

Ashburn, VA

  • Medical

  • Life

  • Retirement

Our client is seeking a dedicated Account Management professional to partner with high-profile ... Analyze metrics and test creative strategies to proactively implement optimizations that maximize ...

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All JobsImplementation Account JobsImplementation Account Manager JobsImplementation Account Manager Jobs in Virginia

Implementation Account Manager information

What is an implementation account manager?

An Implementation Account Manager is a professional responsible for overseeing the onboarding and successful setup of new clients or accounts for a company’s products or services. They act as a liaison between clients and internal teams, ensuring smooth integration, addressing client needs, and resolving any issues that arise during the implementation process. Their goal is to ensure clients experience a seamless transition and are satisfied with the company’s solutions, setting the stage for long-term relationships.

What are the key skills and qualifications needed to thrive as an implementation account manager?

To thrive as an Implementation Account Manager, you need strong project management, client relationship, and problem-solving skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, project management tools like Asana or Trello, and data analysis systems is commonly required. Exceptional communication, organization, and adaptability help you manage client expectations and navigate changing project requirements. These abilities are crucial for ensuring successful client onboarding, smooth solution deployment, and sustained client satisfaction.

How does an implementation account manager typically collaborate with cross-functional teams during a client onboarding project?

Implementation Account Managers regularly coordinate with sales, product, technical support, and customer success teams to ensure a seamless client onboarding experience. They serve as the main point of contact, translating client requirements into actionable tasks for internal teams, and troubleshooting any issues that arise. Effective communication and project management are essential, as the role involves balancing client expectations with internal capabilities and timelines. Successful collaboration not only ensures a smooth implementation but also sets the foundation for long-term client satisfaction.

What is the difference between Implementation Account Manager vs Customer Success Manager?

AspectImplementation Account ManagerCustomer Success Manager
Primary FocusOnboarding and implementing products/services for new clientsOn ongoing client retention and satisfaction
Work EnvironmentProject-based, often during initial deploymentRelationship management over time
Required CredentialsRelevant industry certifications, technical knowledgeCustomer service, communication skills
Employer & Industry UsageTech, SaaS, IT servicesTech, SaaS, consulting

While both roles involve client interaction, Implementation Account Managers focus on deploying products and ensuring successful onboarding, whereas Customer Success Managers work to maintain long-term client relationships and satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

What type of implementation account manager makes the most money?

Implementation account managers with specialized skills in complex software systems, project management, and certifications such as PMP or Six Sigma tend to earn higher salaries. Those working in industries like technology, finance, or healthcare, and managing large or enterprise clients, also typically earn more due to increased responsibility and scope.

What are popular job titles related to Implementation Account Manager jobs in Virginia?

For Implementation Account Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Implementation Account Manager jobs in Virginia look for?

The top searched job categories for Implementation Account Manager jobs in Virginia are:

What cities in Virginia are hiring for Implementation Account Manager jobs?

Cities in Virginia with the most Implementation Account Manager job openings:

Implementation Account Manager jobs near you
Infographic showing various Implementation Account Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Account Manager

360clean - 8322

Roanoke, VA • On-site

$40K - $50K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 18 days ago

Job description

Benefits:
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Training & development
  • Vision insurance
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Free food & snacks

Job Title: Account Manager
Location: Roanoke, VA
Company: 360clean
Position Overview:
The Account Manager is responsible for overseeing day-to-day operations, client satisfaction, and service quality across assigned accounts. This role serves as the primary point of contact for customers, ensuring consistent communication, proactive problem-solving, and high service standards. The Account Manager will also support staffing, inspections, and operational execution to ensure long-term client retention and growth.
Schedule:
This role requires a flexible schedule to support evening operations, typically working either 2:00 PM – 11:00 PM or 3:00 PM – 12:00 AM. Occasional daytime availability may be needed for client meetings and onboarding.
Key Responsibilities:

  • Serve as the primary point of contact for all assigned client accounts
  • Build and maintain strong client relationships through regular communication and site visits
  • Conduct routine quality control inspections during evening service hours
  • Address and resolve client concerns within a timely manner 
  • Coordinate onboarding of new accounts, including walkthroughs, key collection, and service setup
  • Manage and support cleaning staff and subcontractors across assigned accounts
  • Assist with recruiting, interviewing, and onboarding of new cleaners as needed
  • Ensure proper staffing coverage for all scheduled services
  • Monitor service performance and implement improvements where needed
  • Maintain accurate documentation of inspections, client interactions, and service updates
  • Support monthly and quarterly client meetings and reporting
  • Collaborate with leadership on operational improvements and account growth opportunities
Qualifications:

  • 2+ years of experience in account management, operations, or service-based industries
  • Strong communication and relationship-building skills
  • Highly organized with the ability to manage multiple accounts and priorities
  • Problem-solver with a proactive and solutions-oriented mindset
  • Ability to work evening hours consistently
  • Experience in janitorial, facilities management, or service industry preferred but not required
Compensation & Benefits:

  • Salary: $40,000 – $50,000 annually
  • Health insurance included
  • Gas stipend provided
  • Performance-based bonus opportunities
  • Eligibility for expanded benefits package after 6 -9 months
  • Growth opportunities within a rapidly expanding multi-market organization
What Success Looks Like:

  • High client retention and satisfaction across all assigned accounts
  • Consistent service quality with minimal issues or complaints
  • Strong team stability and staffing coverage
  • Proactive communication and ownership of all assigned accounts
Why Join Us:
At 360clean, we are building a best-in-class commercial cleaning organization with a focus on systems, people, and long-term growth. This role offers the opportunity to be part of a fast-growing company with strong leadership, clear expectations, and real advancement potential.