Job Summary:
Scalence L.L.C. is a company seeking a Desktop Support professional. The role involves providing deskside support, installing software, and troubleshooting various devices including laptops and desktops.
Responsibilities:
• Experience with deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other.
• Provide support on various laptop, desktop and tablet running Win 7/10 /11
• Refresh IMAC
• Imaging, Refreshes
• Experience in performing warehouse duties
• Need expertise in troubleshooting, Incident work
• Understanding the impacts of Active directory and domains would be helpful and data migration too.
• Installation, configuration and maintenance of windows, hardware’s and software’s.
• Ticketing Experience (Client uses Service Now Ticketing) – Any ticketing experience, Service Now a plus.)
Qualifications:
Required:
• Experience with deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other.
• Provide support on various laptop, desktop and tablet running Win 7/10/11
• Refresh IMAC
• Imaging, Refreshes
• Experience in performing warehouse duties
• Need expertise in troubleshooting, Incident work
• Understanding the impacts of Active directory and domains would be helpful and data migration too.
• Installation, configuration and maintenance of windows, hardware’s and software’s.
• Ticketing Experience (Client uses Service Now Ticketing) – Any ticketing experience, Service Now a plus.
Company:
In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience. Founded in , the company is headquartered in Morristown, New Jersey, US, , with a team of 501-1000 employees. The company is currently Late Stage.