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Ice Cream Shop Associate Jobs (NOW HIRING)

Great American Dining

Ice Cream Attendant

Meredith, NH · On-site

Greet all customers in a welcoming manner, Fulfill customer requests with ice cream purchases, Keep the ice cream shop clean, organized and stocked with all necessary items, Maintain and clean the ...

The Common Man

Ice Cream Attendant

Meredith, NH · On-site

Greet all customers in a welcoming manner, Fulfill customer requests with ice cream purchases, Keep the ice cream shop clean, organized and stocked with all necessary items, Maintain and clean the ...

Sweet Cow

Ice Cream Factory - Ice Cream Maker

Longmont, CO · On-site

$20 - $22/hr

You'll play a hands-on role in crafting, packaging, and preparing the ice cream that keeps our shops, MooMobiles, and customers smiling. Your Contribution & Responsibilities: Execution * Prepare and ...

The Common Man

Ice Cream Attendant

Plymouth, NH · On-site

Greet all customers in a welcoming manner, Fulfill customer requests with ice cream purchases, Keep the ice cream shop clean, organized and stocked with all necessary items, Maintain and clean the ...

Great American Dining

Ice Cream Attendant

Plymouth, NH · On-site

Greet all customers in a welcoming manner, Fulfill customer requests with ice cream purchases, Keep the ice cream shop clean, organized and stocked with all necessary items, Maintain and clean the ...

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Ice Cream Shop Associate information

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$10

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$18

How much do ice cream shop associate jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for ice cream shop associate in the United States is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What does an Ice Cream Shop Associate do?

An Ice Cream Shop Associate is responsible for serving customers, scooping and preparing ice cream treats, handling payments, and maintaining a clean and welcoming shop environment. They may also restock supplies, answer customer questions about flavors and products, and ensure proper food safety standards are followed. Good communication skills and a friendly attitude are important for this role, as associates often interact directly with customers. Additionally, they may assist with opening and closing duties and help promote special offers or new products.

What is the difference between Ice Cream Shop Associate vs Cashier?

AspectIce Cream Shop AssociateCashier
Primary RoleServing ice cream, assisting customers, maintaining the shopHandling transactions, processing payments, customer service
Work EnvironmentIce cream shop, food service settingRetail or food service environment
Required SkillsCustomer service, food handling, teamworkCustomer service, basic math, POS operation

Both roles involve customer interaction and work in food service settings. An Ice Cream Shop Associate focuses on serving ice cream and maintaining the shop, while a Cashier primarily handles transactions. The roles often overlap, but the associate has broader responsibilities related to food service, whereas the cashier specializes in payment processing.

What are the key skills and qualifications needed to thrive as an Ice Cream Shop Associate, and why are they important?

To thrive as an Ice Cream Shop Associate, you need strong customer service skills, basic math abilities, and food handling knowledge, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, food safety certifications, and equipment like scooping tools or soft-serve machines is typically required. Friendliness, teamwork, and the ability to stay calm under pressure are standout soft skills for this position. These qualities ensure efficient service, customer satisfaction, and smooth daily operations in a fast-paced retail environment.

What are some common challenges faced by Ice Cream Shop Associates during peak hours, and how can they be managed?

Ice Cream Shop Associates often encounter high customer volume and long lines during peak hours, such as weekends or hot summer days. Managing these demands requires strong multitasking skills, efficient teamwork, and a friendly attitude to maintain a positive customer experience. Associates should communicate clearly with their team, keep workstations organized, and stay calm under pressure. Adhering to established procedures for order taking and serving helps ensure accuracy and speed, making the rush periods more manageable and enjoyable.
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Ice Cream Shop Associate jobs near you
Infographic showing various Ice Cream Shop Associate job openings in the United States as of June 2026, with employment types broken down into 26% Full Time, and 74% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,808 per year, or $15.8 per hour.
Ice Cream Shop Manager

Ice Cream Shop Manager

New City Microcreamery

Chestnut Hill, MA • On-site

$60K/yr

Full-time

Medical, PTO

Posted 27 days ago

Job description

DESCRIPTION
Ice Cream Shop Manager
Salary: $60,000/year • Full-Time • Reliable transportation required
Here at New City Microcreamery, we believe that above all else, it's the people who matter most. People believed in us once upon a time, and that's why we invest deeply in the people who join our team. Our incredible staff are the crown jewels of New City, and we're searching for an inspiring leader to help our teams shine across multiple locations in the greater Boston area-supporting both our scoopers and the continued growth of the New City brand.
Fun Fact: Our ice cream is now offered at Whole Foods, Big Y, Market Basket, and specialty stores throughout the Northeast!
  • Do You...Want to work for a local industry leader with a best-in-class culinary and hospitality brand?
  • Have a passion for creating vibrant, memorable guest experiences?
  • Possess the vision and drive to build, mentor, and inspire great teams?
  • Have excellent attention to detail and enjoy taking on challenges?
  • Think creatively, stay curious, and push for continuous improvement?
  • Refuse to accept mediocrity and want to grow your leadership career as we grow?

If so-we'd love to meet you.
Position Overview
The Multi-Unit Assistant Store Manager supports several New City Microcreamery locations, specifically Arlington, Cambridge and Chestnut Hill. Ensuring consistent operational performance, exceptional hospitality, and strong team culture. This leader helps develop the next generation of great scoopers and supervisors while driving financial success and maintaining the highest operating standards.
Reliable transportation is required, as this role travels regularly between stores.
Key Responsibilities
Lead & Inspire Hospitality
Deliver warm, memorable guest interactions and champion best-in-class service across all locations.
Motivate & Mentor
Coach, teach, and develop team members to reach their fullest potential.
Drive Financial Performance
Support each store in building sales, managing costs, inventory counts, and maximizing profitability.
Foster an "Of Service" Culture
Cultivate a positive, fun, family-style work environment where people feel welcome, valued, and energized.
Uphold Genuine Excellence
Operate within a culinary-driven environment that uses fresh ingredients, pristine spaces, high standards, and top-tier equipment.
Requirements
  • 3-5 years of experience in a hands-on, fast-paced, high-volume environment
  • Previous management, supervisor, or team-lead experience
  • Reliable transportation (required)
  • Experience mentoring and training hourly team members
  • Strong communication skills with the ability to resolve conflict and provide clear direction
  • Ability to work a flexible schedule, including nights and weekends
  • Restaurant experience preferred, but not required

Career Advantages
  • Opportunity to expand management experience as New City continues to grow
  • Competitive salary with annual bonus opportunities
  • Comprehensive benefits, including Medical Insurance options
  • Paid time off, paid holidays, and paid training
  • Employee meal benefits
  • Referral program
  • Two company-wide staff outings each year
  • Clear path for advancement within a growing local brand

Work Environment
  • Multi-location oversight of New City Microcreamery scoop shops
  • Family-friendly, student-friendly, community-oriented atmosphere

About New City Microcreamery
Founded in 2015, New City Microcreamery is a metropolis of fine confections and smooth creams, voted Best Ice Cream in Massachusetts. Our scratch-made ice cream is frozen using liquid nitrogen-creating our signature smooth, airy texture with tiny ice crystals. It's a unique process, a culinary show, and the heart of our creativity.
Beyond ice cream, we offer locally sourced coffee, pastries made by our in-house pastry chef, handcrafted lattes, our own cold brew... and yes, free Wi-Fi. We're committed to elevating hospitality and enriching the communities we serve.
If this leadership opportunity excites you, apply today and get ready to serve the #besticecreamintheworld.
REQUIREMENTS
  • Previous management or lead experience
  • 3-5 years of experience in a hands-on, fast-paced, high-volume environment
  • Reliable transportation
  • Experience mentoring and training hourly team members
  • Strong communication skills with the ability to resolve conflict and provide clear direction
  • Ability to work a flexible schedule, including nights and weekends
  • Restaurant experience preferred, but not required

Here at New City, we feel that above all else, it's the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.

Apply