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Ice Cream Shop Associate Jobs in Baltimore, MD (NOW HIRING)

Manager Shift

Laurel, MD · On-site

$15 - $19/hr

... on the shop floor making ice-cream at required quality level & controlling the amount of water ... High School diploma or GED required, associate degree preferred. * Aptitude for automated ...

... shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is ... Imagine a place where all day long people talk about ice cream, eat ice cream and even dream ice ...

Cashier/Crew member

Hanover, MD · On-site

$12.75 - $15.50/hr

Reliable and hard-working In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy ... Imagine a place where all day long people talk about ice cream, eat ice cream and even dream ice ...

Cashier/Crew member

Hanover, MD · On-site

$12.75 - $15.50/hr

... shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is ... Imagine a place where all day long people talk about ice cream, eat ice cream and even dream ice ...

Cashier/Crew member

Windsor Mill, MD · On-site

$13.25 - $15/hr

Reliable and hard-working In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy ... Imagine a place where all day long people talk about ice cream, eat ice cream and even dream ice ...

Cake Decorator

Catonsville, MD · On-site

$16 - $20/hr

Forever Fun • As a Cake Decorator, you will assemble and prepare cakes for both in-shop display and custom orders, including building cakes with ice cream, frosting, decorating with icing ...

Cake Decorator

Elkridge, MD · On-site

$16 - $20/hr

Forever Fun • As a Cake Decorator, you will assemble and prepare cakes for both in-shop display and custom orders, including building cakes with ice cream, frosting, decorating with icing ...

Cake Decorator

Jessup, MD · On-site

$16 - $20/hr

Forever Fun • As a Cake Decorator, you will assemble and prepare cakes for both in-shop display and custom orders, including building cakes with ice cream, frosting, decorating with icing ...

Cake Decorator

Columbia, MD · On-site

$16 - $20/hr

Forever Fun • As a Cake Decorator, you will assemble and prepare cakes for both in-shop display and custom orders, including building cakes with ice cream, frosting, decorating with icing ...

In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin ... Imagine a place where all day long people talk about ice cream, eat ice cream and even dream ice ...

Server/Crew member

Hanover, MD · On-site

$12.75 - $15.50/hr

In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin ... Imagine a place where all day long people talk about ice cream, eat ice cream and even dream ice ...

Server/Crew member

Hanover, MD · On-site

$12.75 - $15.50/hr

ABOUT THE COMPANY In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy ... Imagine a place where all day long people talk about ice cream, eat ice cream and even dream ice ...

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Ice Cream Shop Associate information

See Baltimore, MD salary details

$10

$15

$18

How much do ice cream shop associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for ice cream shop associate in Baltimore, MD is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $16.73 per hour, depending on experience, location, and employer.

What does an ice cream shop associate do?

An Ice Cream Shop Associate is responsible for serving customers, scooping and preparing ice cream treats, handling payments, and maintaining a clean and welcoming shop environment. They may also restock supplies, answer customer questions about flavors and products, and ensure proper food safety standards are followed. Good communication skills and a friendly attitude are important for this role, as associates often interact directly with customers. Additionally, they may assist with opening and closing duties and help promote special offers or new products.

What are the key skills and qualifications needed to thrive as an ice cream shop associate?

To thrive as an Ice Cream Shop Associate, you need strong customer service skills, basic math abilities, and food handling knowledge, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, food safety certifications, and equipment like scooping tools or soft-serve machines is typically required. Friendliness, teamwork, and the ability to stay calm under pressure are standout soft skills for this position. These qualities ensure efficient service, customer satisfaction, and smooth daily operations in a fast-paced retail environment.

What are some common challenges faced by ice cream shop associates during peak hours, and how can they be managed?

Ice Cream Shop Associates often encounter high customer volume and long lines during peak hours, such as weekends or hot summer days. Managing these demands requires strong multitasking skills, efficient teamwork, and a friendly attitude to maintain a positive customer experience. Associates should communicate clearly with their team, keep workstations organized, and stay calm under pressure. Adhering to established procedures for order taking and serving helps ensure accuracy and speed, making the rush periods more manageable and enjoyable.

What is the difference between Ice Cream Shop Associate vs Cashier?

AspectIce Cream Shop AssociateCashier
Primary RoleServing ice cream, assisting customers, maintaining the shopHandling transactions, processing payments, customer service
Work EnvironmentIce cream shop, food service settingRetail or food service environment
Required SkillsCustomer service, food handling, teamworkCustomer service, basic math, POS operation

Both roles involve customer interaction and work in food service settings. An Ice Cream Shop Associate focuses on serving ice cream and maintaining the shop, while a Cashier primarily handles transactions. The roles often overlap, but the associate has broader responsibilities related to food service, whereas the cashier specializes in payment processing.

How much does working at an ice cream shop make?

Ice cream shop associates typically earn minimum wage or slightly above, with pay rates often ranging from $8 to $12 per hour depending on location and experience. Some shops may offer tips, which can increase overall earnings, especially during busy seasons or in high-traffic areas.

What are the most commonly searched types of Ice Cream Shop jobs in Baltimore, MD?

The most popular types of Ice Cream Shop jobs in Baltimore, MD are:

What are popular job titles related to Ice Cream Shop Associate jobs in Baltimore, MD?

For Ice Cream Shop Associate jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Ice Cream Shop Associate jobs in Baltimore, MD look for?

The top searched job categories for Ice Cream Shop Associate jobs in Baltimore, MD are:

Infographic showing various Ice Cream Shop Associate job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,600 per year, or $15.7 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


Dreyer's Grand Ice Cream rating

7.0

Company rating: 7.0 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

231st of 445 rated food and drinks producers


Job description

Are you looking to catapult your career by driving high-impact transformation with household brands? Do you crave an entrepreneurial, fast paced, and engaging growth assignment working with incredible people from across the globe?
At Dreyer's Grand Ice Cream, we are excited to start a new chapter of accelerated growth as part of Froneri - a global pure-play ice cream leader. Come help us transform DGIC into the #1 ice cream brand! With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Häagen-Dazs, Drumstick, Dreyer's & Edy's, Skinny Cow and Outshine, and the backing and coaching of European-based ice cream experts, we know we have the winning recipe.
Headquartered in Walnut Creek, the Bay Area's hub for up-and-coming food trends, our teams across our offices and factories are raising the bar on all things ice cream. We are investing in significant capital expansions to grow our Operations and Supply Chain and are transforming how we work at every level to become agile, accelerate growth and elevate our quality. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea and delivering the best ice cream experience for our consumers, when and where they want it.
Unleash your potential at Dreyer's Grand Ice Cream and discover what a sweet career we have in store for you.
Main Purpose of Job:
Effective and consistent management of the site engineering practice and operation. To consistently achieve production and cost targets minimizing waste and downtime, through effective management and upkeep of the processes, teams and equipment, so as to ensure that we achieve customer service level with our customers, through the manufacture of products to the right quality and specification. Covering all aspects of food safety.
This will be achieved by ensuring that engineering teams are effectively coordinated and managed, through having a clear knowledge and understanding of requirements, attention to detail and providing all teams with inspiration, guidance, motivation, training and multi-skilling.
Job Description
Role and Activity:
BUYER
  • Assist in developing and implementing purchasing strategies.
    • Managing daily purchasing activities assigned
    • Managing supplier relations and implementing service agreements, prices, timelines, etc.
      • NDA's
      • COI
      • RFP's
      • Any other required documents
    • Managing service agreements with the Legal Department
    • Maintaining the supplier database, purchase records, and related documentation.
    • Maintain PIR's
    • Track cost savings initiatives
    • Ensuring that all procured items meet the required quality/ safety standards and specifications.
    • Assist to improve purchasing systems and processes
      • Create processes
      • Implement processes
      • Maintain processes
    • Create Purchase orders
      • Ensure taxes are accrued based upon State requirements
      • Ensure delivery dates meet business needs
      • Ensure delivery is met
    • Reconcile payment discrepancies
    • Reconcile invoice and receiving balances
    • PO maintenance
    • Ensure purchasing policies are being followed
    • Communicate effectively with all the team, not just "Send and Forget" emails.
    • Proactively looking for areas of improvement and to adopt techniques and practices that ensure that there is a quality environment in production
    • Ensure that health and safety requirements are fully met, and a positive safety culture is maintained throughout the factory
  • Ensure that you walk the talk and use the "looking eyes", attend to the issues as and when they happen. The daily site walk must deliver a clean tidy site all over.
  • Represent The Froneri Way of working through the behaviors and characteristics in our Operating Model and Core Values
  • To ensure the use of other group resources to ensure synergies are carried through, driving knowledge and issues to be shared.
  • Briefing & de-briefing the team on daily basis.
  • Treat all spends as if they are your own
  • To manage, monitor and control costs to ensure that site costs are within budgeted requirements

Measurable Outcomes
  • S&IM Cost Savings Tracker
  • Costs are maintained at/below budgeted levels
  • Direct Team to receive a performance review
  • Quality and improvement initiatives being implemented
  • Reduction in accidents and incidents on a YOY basis
  • An improving trend on the submitted weekly KPI's
  • Projects delivered on time within budget
  • Drive actions from quality benchmarking

Levels of Responsibility
  • All site process and equipment.
  • Break down interventions, maintenance and improvements
  • Production Targets
  • Maintenance budget
  • Health & Safety
  • Team management
  • Training and development of the team
  • Impeccable hygiene standards always

BEHAVIORS AND CORE VALUES: Must consistently showcase the desired behaviors that represent our Core Values.
We Take Ownership
  • Stay committed to responsibilities from start to finish
  • Make sound decisions and get into the right level of detail
  • Apply resources to initiatives that add growth, improve efficiencies, or reduce waste

We Do What Is Right
  • Choose transparency over convenience, even if it means difficult conversations
  • Set clear roles and responsibilities, enabling everyone to exercise appropriate initiative and judgment
  • Speak up when you see something that does not align to our values and policies

We Seek to Improve
  • Strive to continuously improve and innovate to exceed expectations
  • Value feedback from others and encourage open dialogue to understand how we can improve
  • Learn from both successes and failures

We Are Better Together
  • Ensure decisions are based on what's best for the whole business
  • Practice inclusion by seeking diverse perspectives
  • Treat everyone with fairness and respect

Work Environment:
In this position, the employee will regularly work with and around others; in a wet and/or humid environment; in areas of high noise level; and around mechanical, electrical, and pressurized equipment. The work is fast paced.
  • Cold Temperatures: Parts of the facility, such as storage and production areas, may be kept at low temperatures.
    • Requires use of cold-protective PPE.
    • May involve standing, lifting, and walking in refrigerated zones for extended periods.
  • Fast-Paced: Workers often operate under strict timelines to meet production quotas.
    • High-speed manufacturing floor with frequent movement, line assignment changes, and tight production timelines.
  • Standing for Long Hours: Many roles require prolonged standing and repetitive tasks.
    • Repetitive hand and arm movements required.
    • Must be able to stand for hours with frequent bending, reaching, and lifting.
  • Food Safety Regulations: Employees must follow hygiene and safety guidelines, including wearing protective gear (gloves, hairnets, etc.).
  • Team-Oriented: Workers collaborate to ensure smooth production and packaging.

The position involves frequent exposure to nuts and other potential allergens.
The pay scale for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Dreyer's Grand Ice Cream, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The pay range for prospective employees in this role is between $68,000 and $80,000 per year, with opportunities for overtime, shift differential, cold premium pay and annual bonuses (variable depending on company performance).
We offer a comprehensive group benefits package including medical, dental, vision, life, paid time off, paid holidays, paid parental leave, 401K plan with employer match and annual contribution available.
Visa sponsorship not available. Applicants must be legally authorized to work in the United States now and in the future. The company does not provide visa sponsorship or any immigration support (including STEM OPT training plan and H-1B lottery registration) for this position.
Dreyer's Grand Ice Cream Inc. provides equal employment opportunities for all applicants, regardless of race, religion, gender, national origin, age, disability, marital status, veteran status, or any other protected characteristic.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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