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Ica Claims Jobs (NOW HIRING)

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Ica Claims information

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$30.5K

$64.6K

$90K

How much do ica claims jobs pay per year?

As of Jul 6, 2026, the average yearly pay for ica claims in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ICA Claims Specialist, and why are they important?

To thrive as an ICA Claims Specialist, you need a solid understanding of insurance policies, claims processing procedures, and relevant regulations, often supported by experience in insurance or claims administration. Familiarity with claims management software, databases, and industry-standard documentation tools is typically required. Strong analytical thinking, attention to detail, and effective communication skills help you investigate and resolve claims efficiently. These capabilities are crucial for ensuring accurate claims processing, compliance with legal standards, and maintaining customer trust.

What are some common challenges faced by ICA Claims professionals and how can they be managed?

ICA Claims professionals often encounter challenges such as handling a high volume of claims, managing tight deadlines, and resolving complex or disputed cases. Effective time management, strong attention to detail, and clear communication with clients and colleagues are essential for success in this role. Leveraging claims management software and staying updated on industry regulations can also help streamline workflows and reduce errors. Regular training and collaboration with experienced team members can further support professional growth and adaptability.

What are ICA Claims?

ICA Claims typically refer to insurance claims administered by the Insurance Council of Australia (ICA), particularly in the context of natural disasters or catastrophes. These claims are managed under protocols set by the ICA to ensure that affected policyholders receive prompt and fair assessment and settlement of their insurance claims. ICA Claims help coordinate responses between insurance companies and provide guidance for both insurers and the public during large-scale events. The process usually involves lodging a claim with your insurer, after which your claim is processed according to ICA guidelines. Policyholders can seek assistance from the ICA if they have concerns about their claims.

What is the difference between Ica Claims vs Ica Adjuster?

AspectIca ClaimsIca Adjuster
CertificationsTypically requires claims handling certificationsRequires claims adjusting certifications and licenses
Work EnvironmentOffice-based, claims processing centersFieldwork, inspecting damages on-site
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Common Search & ComparisonYesYes

While both Ica Claims and Ica Adjuster roles are within the insurance industry, Ica Claims generally involves processing and managing claims from an office setting, whereas Ica Adjusters often inspect damages on-site and require fieldwork. Certifications for both roles overlap but differ in licensing requirements. Understanding these differences helps job seekers identify the right career path within insurance claims.

More about Ica Claims jobs
What states have the most Ica Claims jobs? States with the most job openings for Ica Claims jobs include:
Infographic showing various Ica Claims job openings in the United States as of June 2026, with employment types broken down into 6% Internship, 13% As Needed, 50% Full Time, 4% Part Time, 26% Temporary, and 1% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $64,609 per year, or $31.1 per hour.
Senior Fraud Analyst

Senior Fraud Analyst

AAA Life Insurance Company

Livonia, MI • On-site, Remote

Full-time

Posted 13 days ago


Job description

Overview
Why AAA Life
AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and
Annuity Products since 1969. At AAA Life we have over 1.8 million policies where we take pride in
earning the trust of our policyholders who understand our promise to be there for them - and their
families - when we're needed most. By joining the AAA Life team, you are joining a company that
genuinely cares about helping each other, with a devotion to protect the lives of those around us.
We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging
and use their unique talents and perspective to influence, innovate, motivate, and thrive.
How You'll Work
Work Solution: Hybrid
Relocation Eligibility: Available
Responsibilities
What You'll Do
Operating within the core values and operating principles of the organization, the Senior Fraud
Analyst is responsible for leading advanced fraud analytics and supporting the continuous
enhancement of the organization's fraud detection, prevention and investigative capabilities. This role
operates with a high level of independence and judgment, focusing on identifying complex fraud
patterns, strengthening enterprise controls, and supporting cross-functional fraud risk management
initiatives. This incumbent will work cross-functionally with all departments to combat fraudulent
activities and cultivate a best-in-class fraud prevention and reporting program. This individual will lead
AAA Life's fraud monitoring and detection efforts and serve as the main point of contact for fraud
investigations and reporting.
  • Lead advanced reviews and trend analyses of complex fraud patterns across multiple lines of business-including life insurance, annuities, and accident & health products-to identify and address potential suspicious activity.
  • Analyze large data sets to uncover emerging fraud typologies and conduct root cause analyses to determine systemic vulnerabilities.
  • Support fraud investigations through detailed case development, analytical review of suspected fraud, and evaluation of referrals.
  • Evaluate claims, transactions, applications, and account activities to identify fraud indicators and inform escalation decisions.
  • Monitor fraud across the network, serve as a primary contact for investigations, and collaborate with internal partners to execute fraud policies and develop proactive prevention strategies.
  • Implement and enhance fraud risk metric monitoring through research, resolution of risk events, and the development of mitigation levers.
  • Accurately document all investigative steps and findings, interact with business units and external agencies, and take appropriate actions to protect company assets and ensure compliance with regulatory requirements.

Position Success Criteria
  • Results Orientation / Bias for Action: Consistently delivers quality work on time, manages priorities effectively, applies critical thinking to resolve issues, and collaborates to achieve goals.
  • Customer and Business Focus: Considers stakeholder perspectives, adapts to changing needs, proactively removes barriers, and enhances fraud prevention and detection.
  • Communication and Influence: Communicates clearly and professionally, presents analytical findings to support decisions, contributes confidently to discussions.
  • Technical and Professional Expertise (Fraud & Analytics): Maintains strong knowledge of fraud risk and analytics, applies expertise to identify and assess fraud, and translates data into actionable insights to improve controls.
  • Decision Quality and Judgment: Exercises independent judgment in fraud assessment, makes informed decisions, escalates when needed, and offers sound recommendations to influence strategies and investigations.

Qualifications
Qualifications
  • Bachelor's Degree preferred; degree in related discipline, such as criminal justice, risk management, business, or law. A combination of education and relevant work experience can be substituted for a degree.
  • Minimum three years of relevant experience in life insurance, financial services, or related industry.
  • Experience or training in interviewing techniques, testifying in front of tribunals, and report writing.
  • Experience using data analytics tools, reporting platforms, or business intelligence solutions to identify fraud trends, assess risk, and support process or control improvement initiatives.
  • Strong proficiency with Windows-based applications (e.g., Excel, reporting systems, case management platforms), with the ability to quickly learn and apply new systems and technologies.

Preferred Qualifications
  • Membership in an investigative association, such as CFE, ICA Fraud Committee, IASIU, NICB, or CFCI, a plus
  • Certifications such as Certified Fraud Examiner (CFE), Certified Financial Crimes Investigator (CFCI), or Certified Anti-Money Laundering Specialist (CAMS) are strongly preferred.
  • Prior experience in fraud analysis, investigations, financial crimes, risk management, compliance, law enforcement, or similar disciplines is strongly preferred, particularly within life insurance environment.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands and fingers to handle, or feel, talk, hear, and concentrate. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
AAA Life Insurance Company does not offer immigration sponsorship for this position. This includes visa types such as H-1B, TN, and STEM OPT. Please do not apply if you currently require or may require employer-sponsored immigration support now or in the future.