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Ica Claims Jobs (NOW HIRING)

D2 Government Solutions

$17.25 - $23/hr

S. Navy's Identification Card Administration (ICA) program at Navy installations designated as ... Military Pay, Military Personnel, Travel Claims or Navy Transportation or similar experience gained ...

Arizona Department of Administration

$91K/yr

R.S. § 23-961; pursuing subrogation of third-party no-insurance claims; collecting money owed to the agency/state; utilize the ICA case management and paperless file systems to maintain an ...

Arizona State Hospital

Job Page

Phoenix, AZ · On-site

$16.40/hr

The Industrial Commission of Arizona (ICA) is committed to the highest standards of compliance ... Claims Division/Administration/File Room Section 800 W. Washington Street, Phoenix, AZ Posting ...

Altair Engineering

Product Engineer Body

Chicago, IL · On-site

Review incoming warranty claims data on a daily basis, review customer and dealership comments, bin ... Investigate issues on the plant floor as part of identifying root cause, ICA, and PCAs.

Caterpillar

Product Support Engineer

Lafayette, IN · On-site

Provide support for major problems to resolve warranty claims, develop ICA repair options and advise Caterpillar Industry teams and dealers on maintenance and service options. * Closely monitor and ...

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Ica Claims information

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$30.5K

$64.6K

$90K

How much do ica claims jobs pay per year?

As of Jun 10, 2026, the average yearly pay for ica claims in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ICA Claims Specialist, and why are they important?

To thrive as an ICA Claims Specialist, you need a solid understanding of insurance policies, claims processing procedures, and relevant regulations, often supported by experience in insurance or claims administration. Familiarity with claims management software, databases, and industry-standard documentation tools is typically required. Strong analytical thinking, attention to detail, and effective communication skills help you investigate and resolve claims efficiently. These capabilities are crucial for ensuring accurate claims processing, compliance with legal standards, and maintaining customer trust.

What are some common challenges faced by ICA Claims professionals and how can they be managed?

ICA Claims professionals often encounter challenges such as handling a high volume of claims, managing tight deadlines, and resolving complex or disputed cases. Effective time management, strong attention to detail, and clear communication with clients and colleagues are essential for success in this role. Leveraging claims management software and staying updated on industry regulations can also help streamline workflows and reduce errors. Regular training and collaboration with experienced team members can further support professional growth and adaptability.

What are ICA Claims?

ICA Claims typically refer to insurance claims administered by the Insurance Council of Australia (ICA), particularly in the context of natural disasters or catastrophes. These claims are managed under protocols set by the ICA to ensure that affected policyholders receive prompt and fair assessment and settlement of their insurance claims. ICA Claims help coordinate responses between insurance companies and provide guidance for both insurers and the public during large-scale events. The process usually involves lodging a claim with your insurer, after which your claim is processed according to ICA guidelines. Policyholders can seek assistance from the ICA if they have concerns about their claims.

What is the difference between Ica Claims vs Ica Adjuster?

AspectIca ClaimsIca Adjuster
CertificationsTypically requires claims handling certificationsRequires claims adjusting certifications and licenses
Work EnvironmentOffice-based, claims processing centersFieldwork, inspecting damages on-site
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Common Search & ComparisonYesYes

While both Ica Claims and Ica Adjuster roles are within the insurance industry, Ica Claims generally involves processing and managing claims from an office setting, whereas Ica Adjusters often inspect damages on-site and require fieldwork. Certifications for both roles overlap but differ in licensing requirements. Understanding these differences helps job seekers identify the right career path within insurance claims.

More about Ica Claims jobs
What states have the most Ica Claims jobs? States with the most job openings for Ica Claims jobs include:
What job categories do people searching Ica Claims jobs look for? The top searched job categories for Ica Claims jobs are:
Ica Claims jobs near you
Part Time Intermittent ID Card Specialist; Annapolis, MD

Part Time Intermittent ID Card Specialist; Annapolis, MD

Magellan Health, Inc.

Annapolis, MD • On-site

Part-time

Posted 15 days ago

Job description

Provides professional military personnel support services to the U.S. Navy's Identification Card Administration (ICA) program at Navy installations designated as Defense Enrollment Eligibility Reporting System (DEERS) and Real-time Automated Personnel Identification System (RAPIDS) sites.
  • Serves as ID Card/Common Access Card (CAC) customer service specialist trained and certified by the Defense Manpower Data Center (DMDC).
  • Delivers ID Card services to all personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors verified through the Trusted Associate Sponsorship System (TASS).
  • Performs as a Verifying Official (VO) on DEERS/RAPIDS terminal and ensures inputted data for accuracy and correctness.
  • Verifies the identity and eligibility of authorized DoD beneficiaries, issues DoD Identification Cards and performs DEERS updates in accordance with DoD regulations and AFI 36-3026.
  • Issues and strictly controls Armed Forces identification and privilege cards for all eligible personnel, (i.e., active duty military, retired military, 100% Disabled American Veteran (DAV) and respective dependents and verified contractors.
  • Operates and maintains RAPIDS workstations, processes CACs, assists customers with questions concerning identification card eligibility, application requirements and DEERS, and answers telephone inquiries.
  • Accomplishes DEERS enrollment and updates for all eligible beneficiaries, reconciles erroneous DEERS information, performs PIN resets, verifying and updating PKI certificates, and provides other ICA services as necessary.
  • May also be certified by DMDC as Site Security Manager (SSM) with responsibility for the safekeeping, storing, and accountability of the CAC and related consumable materials.
  • Maintains RAPIDS equipment within the physical parameters and configurations established at the time of installation.
  • Performs "User Maintenance on RAPIDS equipment.

The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description.
Other Job Requirements
Responsibilities
High School diploma or equivalent.
1+ years' experience in a Customer Service environment.
HR background in one of the following disciplines: Military Pay, Military Personnel, Travel Claims or Navy Transportation.
Substitutions for HR background can be from similar experience gained in either the private sector or other Federal Agency.
Proficient in both oral and written communication to communicate effectively and explain complex actions regarding military entitlements, allowances and collections.
Working knowledge of Microsoft Office Products, i.e. Word, Excel, Power Point.
Working knowledge of standard office equipment such as computers, electric typewriters, copiers, fax machines, scanners and other office automation systems.
Must be U.S. citizen and possess favorably adjudicated Tier 3 (NACLC) security investigation.
General Job Information
Title
Part Time Intermittent ID Card Specialist; Annapolis, MD
Grade
WDN_ICA_PAII
Work Experience - Required
Work Experience - Preferred
Education - Required
High School
Education - Preferred
License and Certifications - Required
License and Certifications - Preferred
This is a Service Contract Act (SCA) covered position. The pay rate and health and welfare allowance are specified in the applicable wage determination agreement.
Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

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