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$8

$26

$61

How much do iaed jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for iaed in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are some common challenges IAED professionals face when responding to emergency calls, and how do they manage stress in high-pressure situations?

IAED (International Academies of Emergency Dispatch) professionals, such as emergency dispatchers, often handle high-stress situations where quick decision-making is crucial. Common challenges include managing multiple emergency calls simultaneously, dealing with incomplete information, and maintaining composure during emotionally charged incidents. To manage stress, dispatchers rely on thorough training, support from their team, and established protocols to guide their responses. Many organizations also offer regular debriefings and access to mental health resources to help dispatchers cope with the demands of the job.

What are IAED professionals?

IAED professionals are individuals who are certified by the International Academies of Emergency Dispatch (IAED). They typically work as emergency dispatchers, providing critical instructions and support over the phone for police, fire, and medical emergencies. These professionals are trained to use standardized protocols to ensure timely and accurate response to emergencies. Their work is vital to public safety, as they serve as the first point of contact in emergency situations.

What are the key skills and qualifications needed to thrive as an International Association of Emergency Dispatchers (IAED) Emergency Dispatcher, and why are they important?

To thrive as an IAED-certified Emergency Dispatcher, you need strong communication skills, the ability to multitask under pressure, and a certification such as Emergency Telecommunicator Certification (ETC) or Emergency Medical Dispatcher (EMD). Familiarity with computer-aided dispatch (CAD) systems, phone and radio equipment, and IAED protocols is essential. Exceptional listening skills, emotional resilience, and the ability to remain calm in crisis situations are standout soft skills. These competencies ensure accurate, timely responses and effective coordination during emergencies, ultimately saving lives.

What is the difference between Iaed vs Emergency Medical Technician (EMT)?

AspectIaedEmergency Medical Technician (EMT)
CertificationsTypically requires specialized training and certification in emergency response and medical proceduresRequires EMT certification, including CPR, first aid, and state-specific licensing
Work EnvironmentPrimarily in emergency response settings, including ambulances, hospitals, and disaster sitesWorks mainly in pre-hospital emergency care, including ambulances and scene response
Industry UsageUsed in emergency response, disaster management, and specialized rescue operationsCommonly employed by ambulance services, fire departments, and hospitals

Both Iaed and EMT roles involve emergency medical response, but Iaed often refers to specialized emergency responders with advanced training, while EMTs focus on basic emergency care. Understanding these differences helps in choosing the right career path or job search focus within emergency services.

More about Iaed jobs
What are the most commonly searched types of Iaed jobs? The most popular types of Iaed jobs are:
What states have the most Iaed jobs? States with the most job openings for Iaed jobs include:
What job categories do people searching Iaed jobs look for? The top searched job categories for Iaed jobs are:
Iaed jobs near you
Infographic showing various Iaed job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Member Services Representative

MEDICAL PRIORITY CONSULTANTS INC

Salt Lake City, UT • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Are you looking to kickstart your career? Do you want to make a difference for good in the world? Are you looking for a place with a healthy work life balance? Then look no further than joining our team! Our company has won awards for being a top place to work in Utah for the past 5 years running! Come see why our teams love to work here!

This is a full time opportunity and would be eligible to receive our whole host of benefit offerings that include health, dental, vision, legal, and pet insurance, PTO, 401K and company matching, holidays, a hybrid work schedule, and more! 

Job Summary:
The Member Services Representative is a full-time hybrid position responsible for providing certification support and assistance to members of the IAED in accordance with established standards. This role will focus on maintaining certification and recertification records in a complex learning management system. Other responsibilities include, but are not limited to quality assurance, fulfillment, and responding to member inquiries in a timely manner.


Duties/Responsibilities:
• Interacts professionally with internal and external contacts
• Serves as a point of contact for members and agencies for certification guidance, ensuring that IAED policies and standards are met and upheld
• Enters all certification and recertification data
• Quality assures all data entered by identifying and correcting discrepancies
• Clarifies discrepancies with training officers or supervisors as needed
• Prioritizing, organizing, and completing multiple tasks/projects within assigned timelines, with a high degree of quality, accuracy, and follow through
• Tracks shipping dates, certification processing dates, and waivers
• Records notes of all transactions that occur
• Files and archives documents
• Assists with inventory
• Generates Quality Assurance Guide rental contracts
• Other duties as assigned

Qualifications/Skills and Knowledge Requirements:
• At least 1 year of data entry experience is required
• Experience with fulfillment, shipping, and inventory is preferred but not required
• Excellent organizational skills, strong oral, written, and interpersonal communications, and a strong commitment to customer service
• Excellent history of longevity in previous positions of employment
• Must have a high level of interpersonal skills to handle sensitive and confidential situations with demonstrated poise, tact, and diplomacy
• Demonstrates self-motivation and high initiative with sharp attention to detail while multitasking under tight deadlines
• Must have the ability to learn new computer systems and adapt to change quickly
• Proficient with Microsoft Office 365, Smartsheet
• Exhibits polite and professional communication via phone, e-mail, and mail
• Must work independently at times as well as follow specific directions to meet team goals and deadlines

Essential Job Functions:
• Prolonged periods of sitting at a desk and working on a computer
• Entering and checking data for long periods of time
• Communication in person, over the phone and in virtual meeting settings
• Problem-solving
• Concentrating for long periods of time
• Must be able to occasionally lift and carry 10-25 pounds


The Academy
Equal Opportunity Employer. The International Academies of Emergency Dispatch is based in the U.S. in downtown Salt Lake City, Utah. We offer a comprehensive benefits package including medical, dental, vision, 100% matching 401K programs, tuition reimbursement, pet insurance, legal insurance, Paid Time Off, hybrid schedule, holiday pay, parking pass, etc. www.emergencydispatch.org

Our Mission

“To advance and support the public-safety emergency telecommunications professional and ensure that citizens in need of emergency, health and social services are matched safely, quickly, and effectively with the most appropriate resource.”


Equal Employment Opportunity Employer Click here to view the Federal EEO poster: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

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