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Iaed Jobs (NOW HIRING)

Craven County

Telecommunicator I

New Bern, NC · On-site

$41K/yr

NC Sheriff's Training and Standards Certification within one (1) year, International Academics of Emergency Dispatch (IAED)-Priority Medical Dispatch (EMD) certification within one (1) year, Office ...

City of Memphis, TN

Fire Alarm Oper I

Memphis, TN · On-site

$47K/yr

... IAED) standards, as a condition of continued employment. Qualifications TYPICAL PHYSICAL DEMANDS Requires the ability to communicate clearly both verbally and in writing to effectively obtain and ...

City of Memphis, TN

Fire Alarm Recruit

Memphis, TN

$47K/yr

... IAED) standards, as a condition of continued employment. OTHER FUNCTIONS: Performs other functions (essential or otherwise) which may be assigned. TYPICAL PHYSICAL DEMANDS: Requires the ability to ...

Lancaster County

9-1-1 Deputy Director

Manheim, PA · On-site

$78K/yr

Ensures all operations and personnel comply with Pennsylvania Emergency Management Agency (PEMA) guidelines, APCO standards, International Academy of Emergency Dispatch (IAED) standards, and state ...

AMR

Communications Supervisor

Spokane, WA

$95K - $105K/yr

Certification as an IAED EMD If you have a passion for building a team and helping others grow, have the drive to succeed and the skills to deliver where every second counts, apply today! EEO ...

New

Craven County, NC

Telecommunicator I

New Bern, NC · On-site

$41K/yr

NC Sheriff's Training and Standards Certification within one (1) year, International Academics of Emergency Dispatch (IAED)-Priority Medical Dispatch (EMD) certification within one (1) year, Office ...

Santa Fe County

Quality Assurance Specialist

Santa Fe, NM · On-site

$79K - $83K/yr

Must be certified by the International Academies of Emergency Dispatch (IAED) in EMD-Q (Emergency Medical Dispatcher - Quality Improvement) or become certified in EMD-Q within twelve (12) months of ...

Stokes County

PUBLIC SAFETY TELECOMMUNICATOR

Danbury, NC · On-site

$19.34 - $31/hr

Maintains at or above North Carolina Office of Emergency Medical Services (NCOEMS), and IAED (International Academy of Emergency Dispatch) Center of Accreditation performance standards for EMD ...

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Iaed information

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How much do iaed jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for iaed in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are some common challenges IAED professionals face when responding to emergency calls, and how do they manage stress in high-pressure situations?

IAED (International Academies of Emergency Dispatch) professionals, such as emergency dispatchers, often handle high-stress situations where quick decision-making is crucial. Common challenges include managing multiple emergency calls simultaneously, dealing with incomplete information, and maintaining composure during emotionally charged incidents. To manage stress, dispatchers rely on thorough training, support from their team, and established protocols to guide their responses. Many organizations also offer regular debriefings and access to mental health resources to help dispatchers cope with the demands of the job.

What are IAED professionals?

IAED professionals are individuals who are certified by the International Academies of Emergency Dispatch (IAED). They typically work as emergency dispatchers, providing critical instructions and support over the phone for police, fire, and medical emergencies. These professionals are trained to use standardized protocols to ensure timely and accurate response to emergencies. Their work is vital to public safety, as they serve as the first point of contact in emergency situations.

What are the key skills and qualifications needed to thrive as an International Association of Emergency Dispatchers (IAED) Emergency Dispatcher, and why are they important?

To thrive as an IAED-certified Emergency Dispatcher, you need strong communication skills, the ability to multitask under pressure, and a certification such as Emergency Telecommunicator Certification (ETC) or Emergency Medical Dispatcher (EMD). Familiarity with computer-aided dispatch (CAD) systems, phone and radio equipment, and IAED protocols is essential. Exceptional listening skills, emotional resilience, and the ability to remain calm in crisis situations are standout soft skills. These competencies ensure accurate, timely responses and effective coordination during emergencies, ultimately saving lives.

What is the difference between Iaed vs Emergency Medical Technician (EMT)?

AspectIaedEmergency Medical Technician (EMT)
CertificationsTypically requires specialized training and certification in emergency response and medical proceduresRequires EMT certification, including CPR, first aid, and state-specific licensing
Work EnvironmentPrimarily in emergency response settings, including ambulances, hospitals, and disaster sitesWorks mainly in pre-hospital emergency care, including ambulances and scene response
Industry UsageUsed in emergency response, disaster management, and specialized rescue operationsCommonly employed by ambulance services, fire departments, and hospitals

Both Iaed and EMT roles involve emergency medical response, but Iaed often refers to specialized emergency responders with advanced training, while EMTs focus on basic emergency care. Understanding these differences helps in choosing the right career path or job search focus within emergency services.

More about Iaed jobs
What are the most commonly searched types of Iaed jobs? The most popular types of Iaed jobs are:
What states have the most Iaed jobs? States with the most job openings for Iaed jobs include:
What job categories do people searching Iaed jobs look for? The top searched job categories for Iaed jobs are:
Iaed jobs near you
Infographic showing various Iaed job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Fire Alarm Operator Lateral

Fire Alarm Operator Lateral

City of Memphis, TN

Memphis, TN

$70K/yr

Full-time

Posted 3 days ago

Job description

Salary Range: $70,079.62 - $70,079.62

Works under the general supervision of the Watch Commander or assigned supervisor in the Communications Service Center to provide emergency dispatch services and information to the public. Maintains communication with field units to support effective emergency response operations. Receives and processes emergency and non-emergency calls; interrogates callers to obtain and document critical information, including the nature, location, and time of the incident, as well as caller details. Evaluates incoming calls, requests, and complaints to determine appropriate response actions in accordance with established protocols. Operates multiple communication and dispatch systems simultaneously, including telephone switchboard systems, Telecommunications Device for the Deaf (TTY/TDD), Computer-Aided Dispatch (CAD), radio consoles, paging systems, and video monitoring equipment. Utilizes standardized Emergency Medical Dispatch (EMD) protocols to gather critical information and provide callers with pre-arrival medical instructions until emergency personnel arrive on scene. Dispatches appropriate Fire Services personnel to incidents via radio communication and monitors transmissions to maintain accurate, real-time status of personnel and emergency units. Researches and verifies geographic information to assist Fire Services personnel in identifying and responding to incident locations. Maintains and updates electronic records, logs, and distribution lists to support the accurate and timely dissemination of information. Communicates relevant information to Fire Services personnel and the public in accordance with departmental procedures and applicable regulations. Coordinates with personnel across various Fire Division service centers to support efficient emergency response operations. Maintains situational awareness of ongoing incidents and adjusts responses as necessary to support effective emergency management.

High School diploma or equivalent and one (1) year of working experience with a full time Emergency Communications Center. Must be at least nineteen (19) years of age by the starting date of the hiring class for which he/she is considered. Must be able to type at least 35 words per minute and complete a battery of job-related testing. Must possess the Association of Public-Safety Communications Officials Telecommunicator 1&2 (APCO TC) certification or the National Emergency Number Association (NENA) Telecommunicator I certification or equivalent. Must possess the International Academies of Emergency Dispatch (IAED) certification in Emergency Medical Dispatcher (EMD) Training or equivalent. Must possess a Cardiopulmonary Resuscitation (CPR) certification. Working experience with computers preferred. 

OTHER FUNCTIONS:

Performs other functions (essential or otherwise) which may be assigned.

TYPICAL PHYSICAL DEMANDS:  

Must be able to communicate clearly, both verbally and in writing to effectively obtain and record information from callers. Must be able to perform multiple tasks simultaneously, including operating a telephone system such as a, Teletypewriter/Telecommunications Device for the Deaf (TTY/TDD) system used to communicate with individuals who are deaf, hard of hearing, or have speech impairments and a Computer-Aided Dispatch (CAD) system used to track and manage emergency calls and response units, a radio console, paging system, video monitoring equipment, and power-fail transfer systems to monitor emergency events and unit status. Requires prolonged periods of sitting while maintaining a high level of focus and attention to detail.

TYPICAL WORKING CONDITIONS:  

Work is performed in a highly secured, enclosed dispatch environment with assigned workstation. The work environment is fast-paced and includes continuous background noise from multiple simultaneous communications. Must be available to work various shifts, including nights, weekends, holidays, and rotating days off. 

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