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Iaed Jobs (NOW HIRING)

911 Emergency Training Specialist

Vancouver, WA · On-site

$35.80 - $45.83/hr

... CALEA, IAED, and Washington State PST.Assist with recruitment and interview process for 911 trainee positions.Ensure all training manuals, resource materials, and documentation remain current ...

911 Training Specialist

Vancouver, WA · On-site

$35.80 - $45.83/hr

Provide administrative support for training and accreditation programs, including but not limited to ATPA formerly APCO Project 33 Certification, CALEA, IAED, and Washington State PST. * Assist with ...

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Iaed information

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$26

$61

How much do iaed jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for iaed in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are some common challenges IAED professionals face when responding to emergency calls, and how do they manage stress in high-pressure situations?

IAED (International Academies of Emergency Dispatch) professionals, such as emergency dispatchers, often handle high-stress situations where quick decision-making is crucial. Common challenges include managing multiple emergency calls simultaneously, dealing with incomplete information, and maintaining composure during emotionally charged incidents. To manage stress, dispatchers rely on thorough training, support from their team, and established protocols to guide their responses. Many organizations also offer regular debriefings and access to mental health resources to help dispatchers cope with the demands of the job.

What is an IAED professional?

IAED professionals are individuals who are certified by the International Academies of Emergency Dispatch (IAED). They typically work as emergency dispatchers, providing critical instructions and support over the phone for police, fire, and medical emergencies. These professionals are trained to use standardized protocols to ensure timely and accurate response to emergencies. Their work is vital to public safety, as they serve as the first point of contact in emergency situations.

What are the key skills and qualifications needed to thrive as an International Association of Emergency Dispatchers (IAED) emergency dispatcher, and why are they important?

To thrive as an IAED-certified Emergency Dispatcher, you need strong communication skills, the ability to multitask under pressure, and a certification such as Emergency Telecommunicator Certification (ETC) or Emergency Medical Dispatcher (EMD). Familiarity with computer-aided dispatch (CAD) systems, phone and radio equipment, and IAED protocols is essential. Exceptional listening skills, emotional resilience, and the ability to remain calm in crisis situations are standout soft skills. These competencies ensure accurate, timely responses and effective coordination during emergencies, ultimately saving lives.

What is the difference between Iaed vs Emergency Medical Technician (EMT)?

AspectIaedEmergency Medical Technician (EMT)
CertificationsTypically requires specialized training and certification in emergency response and medical proceduresRequires EMT certification, including CPR, first aid, and state-specific licensing
Work EnvironmentPrimarily in emergency response settings, including ambulances, hospitals, and disaster sitesWorks mainly in pre-hospital emergency care, including ambulances and scene response
Industry UsageUsed in emergency response, disaster management, and specialized rescue operationsCommonly employed by ambulance services, fire departments, and hospitals

Both Iaed and EMT roles involve emergency medical response, but Iaed often refers to specialized emergency responders with advanced training, while EMTs focus on basic emergency care. Understanding these differences helps in choosing the right career path or job search focus within emergency services.

More about Iaed jobs

What are the most commonly searched types of Iaed jobs?

The most popular types of Iaed jobs are:

What states have the most Iaed jobs?

States with the most job openings for Iaed jobs include:

Infographic showing various Iaed job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 91% Full Time, and 7% Part Time. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

911 Dispatch Trainee (Public Safety Communicator Trainee)

Dfwairport

Center, TX

$28.16/hr

Full-time

Re-posted 3 days ago


Job description

Job Overview

***No Experience Needed***

***$28.16 Starting Pay.***

Under the general supervision of the Public Safety Communications Supervisor, will learn the three areas of Public Safety Communications; operate telecommunications equipment to receive and evaluate incoming calls for police, fire and medical assistance; dispatch appropriate personnel and equipment to emergencies; operate and monitor the various CCTV systems and terminal alarms to provide surveillance support for daily incidents and criminal cases to local, state, and federal courts. This is a training role, requiring the learning of all areas so they may perform independently at completion of credentialing. Roles and responsibilities will be assigned to specific workstations, not simultaneously, based on staffing levels and operational needs. Work is performed in a stressful environment where a variety of calls, frequently emergency in nature, are screened and dispatched within short time frames.

What you will be doing:

  • Works closely with senior Communicators and Supervisor on how to operate and monitor Emergency 911 system, multiple talk group two-way radio system and departmental telephone lines, receives and evaluates incoming requests for police, fire and medical assistance and dispatches police, fire and medical units as required based on the nature of the call; disseminates information to field units as required.

  • Monitors status of all on-duty police, fire and medical units, coordinating availability of each unit and calling in additional on-call personnel as necessary.

  • Maintains notification files and requests services from other Airport Board departments, specialized police/fire units, secondary ambulance services, wrecker services.

  • Learns to conduct tests and interface functions on multiple electronic emergency systems and alarms, including the Emergency 911 system, to ensure proper operation and backup capability.

  • Works closely with senior Communicators and Supervisor on how to operate the CCTV system across entire Airport campus, for incoming alarms, suspicious activities, and emergency responses; dispatches law enforcement for incoming alarms from terminal checkpoints in accordance with DPS Standard Operating Procedures and TSA regulations; monitor critical safety and security systems such as fire exit door alarms, exercising discretion in determining severity of situations and dispatching first responders accordingly.

  • Monitors DPS radio traffic for calls to law enforcement, firefighters, and paramedics inside the terminals; utilizes CCTV equipment to follow and document police service calls for potential evidence in criminal or administrative cases.

  • Ensures compliance with FCC regulations in telecommunications operations and monitors security areas via CCTV, dispatching law enforcement as needed.

  • Supports law enforcement by retrieving, reviewing, copying, and distributing audio/visual recordings related to specific incidents, under the direction of a DPS Supervisor, for use as evidence in local, state, and federal court cases.

  • Performs other related duties as assigned.

What you need:

  • Completion of high school curriculum or equivalent.

  • Within one (1) year from hire, able to obtain the following licensure and certifications, if not already licensed/certified:

    • TCOLE Basic Telecommunicator license.

    • Full Access TCIC/NCIC certification.

    • Emergency Medical Dispatch certification through IAED.

  • Ability to receive required licensure and certification is required within one year of employment. If unable to obtain requirements, will be terminated from the role and able to seek other opportunities within the airport.

  • Ability to pass CJIS Security Awareness Training within 30 days of employment.

  • Must not have been convicted of a Class "B" misdemeanor within the last ten (10) years or any offense greater than a Class "B".

  • Must not have been convicted of any family violence offense.

  • Ability to pass a personal and criminal background check.

  • Ability to pass a psychological evaluation.

  • Ability to pass a truth verification examination.

  • Ability to pass a medical physical examination.

  • Possession of a valid Class C driver's license.

  • Must obtain a Security Identification Display Area (SIDA) Airport Identification/Access Badge (badge) in accordance with Department of Homeland Security Transportation Security Administration (TSA) requirements in Chapter 49 of the Code of Federal Regulations Part 1500 et. Al. and DFW Airport's Airport Security Program within thirty (30) days from date of employment and maintain qualification for a SIDA badge upon each badge renewal.

  • This is a designated safety sensitive position as defined in DFW Airport's Drug and Alcohol Administrative Policy and Procedure. Applicants selected for this position will be required to pass a drug screening test prior to employment and to submit to drug screening on a random basis during the length of their employment in the safety sensitive position.

  • This is a designated Essential Employee position as defined in DFW Airport's Categories and Classifications Administrative Policy and Procedure. An essential employee is one whose attendance is required to maintain airport operations during an emergency or inclement weather situation.

Required knowledge, skills, and abilities:

  • Knowledge and ability to use miscellaneous software including Microsoft Excel, Word, and other programs to compile and produce routine reports.

  • Knowledge of principle, practices and terminology used in CCTV monitoring and its application in real-time response situations.

  • Ability to remain calm under pressure, analyze situations, and make quick decisions based on established protocols.

  • Ability to prepare and maintain logs and files, documenting public safety communication activities.

  • Ability to clearly and effectively communicate verbally in English across various telecommunications platforms (radio, telephone), with a focus on emergency scenarios.

  • Ability to think clearly and concisely, analyze data from a variety of sources, and make rapid decisions and judgments in response to emergency requests for assistance.

  • Ability to process multiple audio and visual inputs simultaneously.

  • Ability to maintain effective and harmonious internal and external working relationships.

  • Ability to work hours and assignments as determined by operational need; i.e., 9-1-1, Police/Fire dispatch, CCTV monitoring, or others.

  • Ability to follow procedures, regulations, and protocols related to telecommunications.

  • Ability to communicate orally and in writing to airport employees, supervisory staff, outside agencies, tenants and guests.

  • Ability to work shift hours as assigned which may include nights, weekends, rotating shifts, and holidays.

  • Ability to respond to emergency callup and to work adjusted shifts under routine and non-routine events.

  • Ability to work in an environment without windows or outside contact.

  • Ability to eat on the job without having a scheduled coffee or meal break.

Effort:

  • Works in a communications center including emergency dispatch and CCTV system monitors.

  • Uses keyboard devices, computer monitors, radio and telephone equipment.

  • Sits for extended periods of time remaining constantly attentive to telephone calls, radio transmissions, incoming alarms and telecommunications systems.

  • Reacts calmly, quickly and logically in emergency situations.

About Us

We are Dallas Fort Worth International (DFW) Airport-one of the most successful airports in the world by any definition. We are recognized for our innovation, leadership, drive for excellence and talented employees.

Our success is made possible because of the diverse talents of over 2,100 employees who champion our mission of providing an exceptional airport experience to our customers and connect our community to the world. We are looking for the best talent to join us and help reimagine what an airport can be.

Bring your talents to DFW. Live and work with purpose.