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RWJBarnabas Health

Dispatch Supervisor

New Brunswick, NJ

$25.20 - $31.20/hr

IAED EMD * HAZMAT & CBRNE Awareness * ICS 100, 200, 300, and 400, and NIMS 700 & 800 Preferred: * Associates degree * ACPE-SPO Certifications and Licenses Required: * Basic Life Support (CPR) * Basic ...

County of Clarion

Telecommunicator I

Shippenville, PA · On-site

$33K - $45K/yr

IAED Emergency Medical Dispatcher Certification * IAED Emergency Fire Dispatcher Certification * Must be able to obtain certification in CPR. * Must be able to obtain CLEAN and NCIC Operator ...

Cumberland County

911 Telecommunicator I

Carlisle, PA · On-site

$20.20/hr

Must become a Commonwealth of PA Call-taker, IAED Emergency Medical Dispatch, IAED Emergency Police Dispatch, IAED Emergency Fire Dispatch, IAED Emergency Telecommunicator, and CPR certified within ...

County of Clarion

Telecommunicator I

Shippenville, PA · On-site

$33K - $45K/yr

IAED Emergency Medical Dispatcher Certification * IAED Emergency Fire Dispatcher Certification * Must be able to obtain certification in CPR. * Must be able to obtain CLEAN and NCIC Operator ...

RWJBarnabas Health

Dispatch Supervisor

New Brunswick, NJ · On-site

$23.06 - $29.06/hr

IAED EMD * HAZMAT & CBRNE Awareness * ICS 100, 200, 300, and 400, and NIMS 700 & 800 Preferred: * Associates degree * ACPE-SPO Certifications and Licenses Required: * Basic Life Support (CPR) * Basic ...

RWJBarnabas Health

Dispatch Supervisor

New Brunswick, NJ · On-site

$23.06 - $29.06/hr

IAED EMD * HAZMAT & CBRNE Awareness * ICS 100, 200, 300, and 400, and NIMS 700 & 800 Preferred: * Associates degree * ACPE-SPO Certifications and Licenses Required: * Basic Life Support (CPR) * Basic ...

RWJBarnabas Health

Dispatch Supervisor

New Brunswick, NJ

$23.06 - $29.06/hr

IAED EMD * HAZMAT & CBRNE Awareness * ICS 100, 200, 300, and 400, and NIMS 700 & 800 Preferred: * Associates degree * ACPE-SPO Certifications and Licenses Required: * Basic Life Support (CPR) * Basic ...

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How much do iaed jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for iaed in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are some common challenges IAED professionals face when responding to emergency calls, and how do they manage stress in high-pressure situations?

IAED (International Academies of Emergency Dispatch) professionals, such as emergency dispatchers, often handle high-stress situations where quick decision-making is crucial. Common challenges include managing multiple emergency calls simultaneously, dealing with incomplete information, and maintaining composure during emotionally charged incidents. To manage stress, dispatchers rely on thorough training, support from their team, and established protocols to guide their responses. Many organizations also offer regular debriefings and access to mental health resources to help dispatchers cope with the demands of the job.

What are IAED professionals?

IAED professionals are individuals who are certified by the International Academies of Emergency Dispatch (IAED). They typically work as emergency dispatchers, providing critical instructions and support over the phone for police, fire, and medical emergencies. These professionals are trained to use standardized protocols to ensure timely and accurate response to emergencies. Their work is vital to public safety, as they serve as the first point of contact in emergency situations.

What are the key skills and qualifications needed to thrive as an International Association of Emergency Dispatchers (IAED) Emergency Dispatcher, and why are they important?

To thrive as an IAED-certified Emergency Dispatcher, you need strong communication skills, the ability to multitask under pressure, and a certification such as Emergency Telecommunicator Certification (ETC) or Emergency Medical Dispatcher (EMD). Familiarity with computer-aided dispatch (CAD) systems, phone and radio equipment, and IAED protocols is essential. Exceptional listening skills, emotional resilience, and the ability to remain calm in crisis situations are standout soft skills. These competencies ensure accurate, timely responses and effective coordination during emergencies, ultimately saving lives.

What is the difference between Iaed vs Emergency Medical Technician (EMT)?

AspectIaedEmergency Medical Technician (EMT)
CertificationsTypically requires specialized training and certification in emergency response and medical proceduresRequires EMT certification, including CPR, first aid, and state-specific licensing
Work EnvironmentPrimarily in emergency response settings, including ambulances, hospitals, and disaster sitesWorks mainly in pre-hospital emergency care, including ambulances and scene response
Industry UsageUsed in emergency response, disaster management, and specialized rescue operationsCommonly employed by ambulance services, fire departments, and hospitals

Both Iaed and EMT roles involve emergency medical response, but Iaed often refers to specialized emergency responders with advanced training, while EMTs focus on basic emergency care. Understanding these differences helps in choosing the right career path or job search focus within emergency services.

More about Iaed jobs
What are the most commonly searched types of Iaed jobs? The most popular types of Iaed jobs are:
What states have the most Iaed jobs? States with the most job openings for Iaed jobs include:
What job categories do people searching Iaed jobs look for? The top searched job categories for Iaed jobs are:
Iaed jobs near you
Infographic showing various Iaed job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Dispatch Supervisor

Dispatch Supervisor

RWJBarnabas Health

New Brunswick, NJ

$25.20 - $31.20/hr

Full-time

Posted yesterday

RWJBarnabas Health rating

7.6

Company rating: 7.6 out of 10

Based on 322 frontline employees who took The Breakroom Quiz

187th of 870 rated healthcare providers

Job description

Job Title: Dispatch Supervisor

Location: Mobile Health

Department Name: MH Central Communication

Req #: 0000232041

Status: Hourly

Shift: Day

Pay Range: $25.20 — $31.20 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

Medical Communications Supervisor for Mobile Health.

Qualifications:

Required:

  • 3-5 years of medical dispatch experience
  • High School diploma or equivalent
  • Basic Life Support (CPR)
  • Basic Telecommunicator
  • IAED EMD
  • HAZMAT & CBRNE Awareness
  • ICS 100, 200, 300, and 400, and NIMS 700 & 800

Preferred:

  • Associates degree
  • ACPE-SPO

Certifications and Licenses Required:

  • Basic Life Support (CPR)
  • Basic Telecommunicator
  • IAED EMD
  • HAZMAT & CBRNE Awareness
  • ICS 100, 200, 300, and 400, and NIMS 700 & 800

Scheduling Requirements:

  • FT, DAY SHIFT

Essential Functions:

  • Medical Communications Supervisor for Mobile Health 
  • Provide oversight and support of the dispatchers who are responsible for answering 9-1-1 and other calls, screening them according to the IAED ProQA system and dispatching the appropriate resources

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

What RWJBarnabas Health employees say

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About RWJBarnabas Health

Sourced by ZipRecruiter

RWJBarnabas Health is New Jersey’s largest integrated health care delivery system, providing treatment and services to more than three million patients each year. Throughout RWJBarnabas Health, our dedicated physicians, nurses, and health professionals are committed to providing the highest quality of patient care and health education to the community and region. We aim to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey - whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Orange, NJ, US

Year founded

2015

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