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It Support Technician Jobs in New York, NY (NOW HIRING)

Atlantic Health System

IT Support Technician II

Freehold, NJ · On-site

$21.50 - $29.50/hr

Associates degree, technical degree in Information Technology or related field or an equivalent of ... Enterprise Desktop Support Technician 7 - MCITP: Enterprise Desktop Administrator 7 or - MCP, MCDST ...

SNI USA Inc

IT Support

Woodbury, NY · On-site

$25/hr

The IT Support Specialist will be responsible of technical support, solutions based implementation and IT Troubleshooting. Key Responsibilities include: * The IT Support Specialist will be ...

Arcosa Inc.

Field IT Support

Eatontown, NJ · On-site

$64.55K - $82.36K/yr

Arcosa Construction Products Group is seeking a dependable Field IT Support Technician based out of our Tinton Falls, NJ regional office to provide hands-on technical support across our Quarry ...

ETech 7

IT Support/Technician Intern

Manhattan, NY · On-site

$16.50 - $22/hr

ETech 7 Inc. is seeking an information technology student for an internship position. The position's main focus will be to support clients' end-user environment and infrastructure. Administration and ...

Arcosa LWB, LLC

Field IT Support

Tinton Falls, NJ

$64.55K - $82.36K/yr

Job Summary Arcosa Construction Products Group is seeking a dependable Field IT Support Technician based out of our Tinton Falls, NJ regional office to provide hands-on technical support across our ...

Etech7

IT Support/Technician Intern

Manhattan, NY

$16.50 - $22/hr

ETech 7 Inc. is seeking an information technology student for an internship position. The position's main focus will be to support clients' end-user environment and infrastructure. Administration and ...

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is the face of IT throughout WMC; they are responsible for rendering ... Experience: * 2 years of hands-on IT technical support, required * Experience in healthcare ...

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is the face of IT throughout WMC; they are responsible for rendering ... Experience: * 2 years of hands-on IT technical support, required * Experience in healthcare ...

Etech7

IT Support/Technician Intern

Manhattan, NY · On-site

$16.50 - $22/hr

ETech 7 Inc. is seeking an information technology student for an internship position. The position's main focus will be to support clients' end-user environment and infrastructure. Administration and ...

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is the face of IT throughout WMC; they are responsible for rendering ... Experience: * 2 years of hands-on IT technical support, required * Experience in healthcare ...

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is the face of IT throughout WMC; they are responsible for rendering ... Experience: * 2 years of hands-on IT technical support, required * Experience in healthcare ...

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IT Support Technician information

See New York, NY salary details

$14

$26

$39

How much do it support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for it support technician in New York, NY is $26.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.83 and $29.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Technician, and why are they important?

To thrive as an IT Support Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is common in this role. Strong problem-solving skills, patience, and effective communication are crucial soft skills for assisting users and managing technical issues. These abilities ensure timely resolution of IT problems, minimize downtime, and maintain smooth organizational operations.

How does an IT Support Technician typically collaborate with other departments within an organization?

IT Support Technicians frequently work with employees from various departments to resolve technical issues, implement new software, and ensure that hardware is functioning optimally. They act as a bridge between the IT department and end-users, communicating technical information in an accessible way. Collaboration often involves troubleshooting user problems, coordinating with system administrators for escalated issues, and participating in cross-departmental projects to roll out new technologies. This role requires strong interpersonal skills and adaptability to meet the unique needs of different teams.

What does an IT Support Technician do?

An IT Support Technician is responsible for assisting users with technical issues related to computer hardware, software, and networks. They diagnose problems, provide solutions, and help maintain the company’s IT systems to ensure smooth daily operations. Typical tasks include troubleshooting technical issues, setting up equipment, installing software, and providing guidance to users. IT Support Technicians play a key role in keeping businesses running efficiently by resolving IT-related problems quickly and effectively.

What is the difference between It Support Technician vs Help Desk Technician?

AspectIt Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support, hardware and software troubleshootingHelp desk, remote support, customer service focus
Employer & Industry UsageIT departments, tech companies, corporate supportIT service providers, corporate support, customer service centers
Common Search & ComparisonTechnical skills, hardware/software support, troubleshootingCustomer service, remote support, ticket management

While both roles support IT users, an It Support Technician typically handles more technical, on-site hardware and software issues, whereas a Help Desk Technician often focuses on remote support and customer service. The roles overlap in certifications and work environments, but their primary focus and daily tasks differ.

What are the most commonly searched types of It Support Technician jobs in New York, NY? The most popular types of It Support Technician jobs in New York, NY are:
What are popular job titles related to It Support Technician jobs in New York, NY? For It Support Technician jobs in New York, NY, the most frequently searched job titles are:
What job categories do people searching It Support Technician jobs in New York, NY look for? The top searched job categories for It Support Technician jobs in New York, NY are:
What cities near New York, NY are hiring for It Support Technician jobs? Cities near New York, NY with the most It Support Technician job openings:
IT Support Technician jobs near you
Infographic showing various It Support Technician job openings in New York, NY as of May 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $55,094 per year, or $26.5 per hour.
IT Support Technician II

IT Support Technician II

Atlantic Health System

Freehold, NJ • On-site

$21.50 - $29.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Atlantic Health System rating

7.9

Company rating: 7.9 out of 10

Based on 265 frontline employees who took The Breakroom Quiz

101st of 864 rated healthcare providers

Job description

Responsible for end user support of computer workstations and associated peripherals. Diagnoses and troubleshoots all organizational software, hardware and mobile devices.
The Hours and Days are as follows: Monday and Tuesday 11:30am to  8pm, Wednesday 8am to 4:30pm,  Sunday 8am to 8pm (must be okay with these hours, this will all be Onsite).
Principal Accountabilities:
 

  • Manages multiple complex priorities and projects. 
  • Provides configuration and or installations documenters to guide other technicians. 
  • Provides timely resolution to all assigned calls and or tasks and escalates calls to the appropriate technical groups. 
  • Acts as an ambassador of the department dealing with all customers in a professional manner.
  • Interacts with all ISS staff members to achieve successful implementation and maintenance of organizational hardware and software.
  • Provides timely status reports on Projects and or assignments. 
  • Visits offsite locations and provide service to our customers. 
  • Ensures Asset Management database is monitored, and discrepancies are remediated 
  • Works with vendors as necessary to achieve successful implementation and maintenance of hospital hardware and software. 
  • Performs other related duties as assigned.

At Atlantic Health, our promise to our communities is; Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 22,000 team members. Headquarters in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:

  • Atlantic Health Morristown Medical Center, Morristown, NJ
  • Atlantic Health Overlook Medical Center, Summit, NJ
  • Atlantic Health Newton Medical Center, Newton, NJ
  • Atlantic Health Chilton Medical Center, Pompton Plains, NJ
  • Atlantic Health Hackettstown Medical Center, Hackettstown, NJ
  • Atlantic Health Goryeb Children's Hospital, Morristown, NJ
  • Atlantic Health CentraState Healthcare System, Freehold, NJ
  • Atlantic Medical Group
  • Atlantic Visiting Nurse
  • Atlantic Mobile Health
  • Atlantic Rehabilitation

We have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group.

We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:

  • Chosen for 17 years by Fortune as one of the magazine's "100 Best Companies to Work For." 
  • Atlantic Health Morristown and Atlantic Health Overlook Named by Newsweek as two of the "World's Best Hospitals" in 2026.
  • Atlantic Health Morristown and Atlantic Health Overlook ranked within the top three hospitals in New Jersey by U.S. News & World Report's 2025-2026 Best Hospital rankings. 
  • Atlantic Health scored four "A" grades by The Leapfrog Group in its Fall 2025 Hospital Safety Grades, performance measures reflecting errors, accidents, injuries and injections, as well as systems hospitals have in place to prevent harm. 
  • Atlantic Health Morristown and Atlantic Health Overlook are New Jersey's only hospitals to be named among America's 50 Best hospitals by Healthgrades in 2026.
  • Named by Becker's Healthcare as one of the "165 Top Places to Work in Healthcare - 2026.
  • Atlantic Health Morristown, Atlantic Health Overlook, Atlantic Health Chilton and Atlantic Health Newton all Forbes Top Hospitals for 2026.
  • Named by Newsweek as one of America's Greatest Workplaces for Inclusion & Diversity 2025.
  • Atlantic Health rated LEVEL 9 - 2025 CHIME Digital Health Most Wired. 

Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:

Team Member Benefits

  • Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
  • Life & AD&D Insurance.
  • Short-Term and Long-Term Disability (with options to supplement)
  • 403(b) Retirement Plan: Employer match, additional non-elective contribution
  • PTO & Paid Sick Leave
  • Tuition Assistance, Advancement & Academic Advising
  • Parental, Adoption, Surrogacy Leave
  • Backup and On-Site Childcare
  • Well-Being Rewards
  • Employee Assistance Program (EAP)
  • Fertility Benefits, Healthy Pregnancy Program
  • Flexible Spending & Commuter Accounts
  • Pet, Home & Auto, Identity Theft and Legal Insurance

____________________________________________

Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.

EEO STATEMENT

Atlantic Health, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran 


Education:
Associates degree, technical degree in Information Technology or related field or an equivalent of work history. 
Required:

  • 2 plus years of relevant experience in Desktop Support, System Implementation or relevant area. 
  • Any of the following Certification preferred: - Certified Azure Fundamentals Microsoft 365 - Certified Fundamentals MCITP: Enterprise Desktop Support Technician 7 - MCITP: Enterprise Desktop Administrator 7 or - MCP, MCDST - MCSA: Administering Windows Server
  • Preferred: Familiarity with networking systems and protocols.
    #LI-AW1

What Atlantic Health System employees say

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About Atlantic Health System

Sourced by ZipRecruiter

Atlantic Health System aims to deliver the highest quality, safety and care combined the best experience for our patients and their families. We are confident that you will find success within Atlantic Health System, which has been named for the 14th year in a row to Fortune's "Top 100 Best U.S. Companies to Work For" list. We believe you will find that our culture of collaboration and care exemplifies the value we place on our patients, their families and our employees.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

Year founded

1996

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