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Director, Agile Practices and TransformationDirector, Agile Practices and Transformation

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Organization- Hyatt Corporate Office, Chicago

Summary

The Opportunity
Hyatt seeks an experienced Director of Agile Practices & Transformation to join the Capability Building Hub (CBH), Hyatt’s agile transformation team. The CBH is dedicated to improving how our business operates by developing and upskilling colleagues with capabilities that empower Hyatt to adapt with speed in an ever-changing hospitality environment. In this role, you will be collaborating with a broad array of stakeholders, including Hyatt’s senior leadership team, property leaders, and corporate colleagues to help us accelerate and sustain the adoption of our agile operating model, known as Hyatt Ways of Working. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

Organization- Hyatt Corporate Office, Chicago
Summary
The Opportunity
Hyatt seeks an experienced Director of Agile Practices & Transformation to join the Capability Building Hub (CBH), Hyatt’s agile transformation team. The CBH is dedicated to improving how our business operates by developing and upskilling colleagues with capabilities that empower Hyatt to adapt with speed in an ever-changing hospitality environment. In this role, you will be collaborating with a broad array of stakeholders, including Hyatt’s senior leadership team, property leaders, and corporate colleagues to help us accelerate and sustain the adoption of our agile operating model, known as Hyatt Ways of Working. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care For Our People
What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
We’re proud to offer exceptional corporate benefits, which include:

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match
  

Who You Are
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.
The Role
The Director of Agile Practices & Transformation will be focused on growing and sustaining consistent and effective agile principles and practices across the enterprise in partnership with a broad array of stakeholders. You will lead several key products and workstreams and will have direct management responsibility for at least 2 team members. You will also help indirectly lead and influence a wide range of colleagues as we help shape, codify, and scale business agility (known as Hyatt Ways of Working) at Hyatt.

• Direct coaching of members of the senior leadership team (SLT) on their application of Hyatt Ways of Working (HWoW) to enterprise-level strategic priorities.
• Development and implementation of global playbooks for embedding Hyatt Ways of Working across all regions and functions.
• Strategic oversight for the evolution and effective global adoption of the team’s agile Learning Platform and Knowledge Base.
• Define and manage KPIs on the adoption of Hyatt Ways of Working to promote transparency and drive continuous improvement.
• Develop effective relationships with leaders; build consultative relationships focused on outcomes and contribute to a positive and effective agile-centered culture at Hyatt.
• Deliver agile training to all levels of colleagues (from C-level to front-line hotel staff) across global regions.
  

Qualifications
Experience Required:

• 8-10 years of leadership experience in agile coaching and enterprise agile transformations.
• Extensive history of driving and sustainable change programs in large, complex, globally distributed organizations resulting in measurable capability uplift.
• Proven ability to engage and influence senior executives.
• Strong experience in building, managing, and leading teams.
• Excellent facilitation, communication, and interpersonal skills.
• Strong organizational and leadership abilities.
• Ability to drive and inspire change, lead through influence instead of authority, and effectively communicate with all levels of the organization.
  

Experience Preferred:

• Bachelor's Degree in Business or related field
  

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We welcome you:
Research shows that individuals tend to apply for jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better. Seniority level

• Seniority levelDirector

Employment type

• Employment typeFull-time

Job function

• Job functionBusiness Development and Sales
• IndustriesHospitality

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