ZipRecruiter

Log In

1

Humana Customer Service Representative Jobs in Rochester, NY

Domino's Pizza

Customer Service Representative

Newark, NY · On-site

$16 - $18.50/hr

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that ...

Domino's

Customer Service Representative

Newark, NY · On-site

$16 - $18.50/hr

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that ...

MCC

Customer Service Representative

West Henrietta, NY · On-site

$15.25 - $20.75/hr

Our Customer Service team plays a critical role in supporting our customers, coordinating their orders, and ensuring they receive the information they need quickly, accurately, and professionally.

Stewart

Customer Service Representative

Rochester, NY · On-site

$37K - $62K/yr

Stewart is a global real estate services company, providing title insurance, settlement ... level of customer support related to accurate and timely title production * Follows standard ...

Stewart

Customer Service Representative

Rochester, NY · On-site

$37K - $62K/yr

Stewart is a global real estate services company, providing title insurance, settlement ... level of customer support related to accurate and timely title production * Follows standard ...

SimcoHR

H&A CSR

Canandaigua, NY · On-site

$45K - $75K/yr

Customer Service Representative (CSR) - Home & Auto Location: Hybrid, Canandaigua, NY Company: Simco Insurance Agency Compensation: $45,000-$75,000 annually (based on experience) Employment Type ...

SimcoHR

H&A CSR

Canandaigua, NY · Hybrid

$45K - $75K/yr

Customer Service Representative (CSR) - Home & Auto Location: Hybrid, Canandaigua, NY Company: Simco Insurance Agency Compensation: $45,000-$75,000 annually (based on experience) Employment Type ...

next page

Showing results 1-20

All JobsHumana Customer Service Representative JobsHumana Customer Service Representative Jobs in Rochester, NY

Humana Customer Service Representative information

See Rochester, NY salary details

$9

$18

$26

How much do humana customer service representative jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for humana customer service representative in Rochester, NY is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a Humana Customer Service Representative job?

A Humana Customer Service Representative helps members by answering questions about health insurance plans, benefits, claims, and billing. They provide support via phone, chat, or email, ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and knowledge of Humana's policies. Representatives also assist with enrollment, policy changes, and resolving customer concerns. The job involves handling a high volume of inquiries while maintaining professionalism and empathy.

What are some of the typical challenges Humana Customer Service Representatives face in their daily work?

Humana Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex healthcare questions, and assisting members who may be experiencing stress or confusion about their benefits. Balancing efficiency with providing personalized, compassionate support is a key aspect of the role. Representatives are trained to handle sensitive information and escalate issues when needed, ensuring members receive accurate and timely assistance. These challenges help develop strong problem-solving and multitasking abilities, preparing you for advancement within customer service or other healthcare roles.

What are the key skills and qualifications needed to thrive in the Humana Customer Service Representative position, and why are they important?

To thrive as a Humana Customer Service Representative, you should possess strong communication skills, proficiency in problem-solving, and a high school diploma or equivalent, with experience in customer service preferred. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is typically required. Exceptional empathy, patience, and active listening enable representatives to assist members effectively, especially in sensitive healthcare situations. These skills are crucial for accurately resolving inquiries, ensuring customer satisfaction, and upholding Humana’s reputation for quality service.

What are the most commonly searched types of Humana Customer Service Representative jobs in Rochester, NY? The most popular types of Humana Customer Service Representative jobs in Rochester, NY are:
What are popular job titles related to Humana Customer Service Representative jobs in Rochester, NY? For Humana Customer Service Representative jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Humana Customer Service Representative jobs in Rochester, NY look for? The top searched job categories for Humana Customer Service Representative jobs in Rochester, NY are:
Humana Customer Service Representative jobs near you
Infographic showing various Humana Customer Service Representative job openings in Rochester, NY as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,573 per year, or $18.5 per hour.

Customer Service Representative Part-Time

Weitsman Recycling

Rochester, NY • On-site

$18/hr

Part-time

PTO

Re-posted 10 days ago

Job description

About the Organization
EOE Statement
We are committed to providing an inclusive and welcoming environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.
We believe in fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from all qualified individuals and strive to create an environment that promotes equal opportunities for all.
Description
Customer Service Representative
Employment Type: Part time| On-Site
Industry: Recycling, Transportation, Environmental Services
Join a team that values service, accuracy, and professionalism.
Weitsman Recycling is looking for a reliable and customer-focused Customer Service Representative (CSR) to serve as a key point of contact at our recycling facility.
As a CSR, you'll support front-office operations, handle transaction processing, and ensure a positive experience for our customers and vendors. The schedule includes weekends and up to 30 hours weekly Mon - Sun..
Key Responsibilities:
  • Greet and assist customers and vendors in a courteous, professional manner
  • Process transactions, invoices, and documentation accurately and efficiently
  • Answer multi-line phones and respond to email inquiries
  • Coordinate with scale operators, truck drivers, and yard staff to support daily workflow
  • Maintain a clean, organized front desk and office environment
  • Assist with administrative tasks including filing, data entry, and scanning
  • Cross-train in other administrative roles for team support

Qualifications:
  • Minimum 2 years of customer service or administrative experience; industrial or logistics setting preferred
  • Strong communication, multitasking, and time management skills
  • High attention to detail and commitment to accuracy
  • Proficiency with Microsoft Office (Word, Excel, Outlook)
  • Ability to work in a high-volume, fast-paced environment
  • High school diploma or GED required

Why Join Us?
  • Competitive hourly pay $18.00
  • Part time schedule with consistent hours
  • PTO
  • Team-oriented environment with training and growth opportunities
  • Company stability with a strong reputation in the recycling industry

Apply today to become part of a company that values hard work, integrity, and customer service excellence.
We are an Equal Opportunity Employer and committed to workplace safety and diversity.
Location
Rochester
Full-Time/Part-Time
Part-Time
Pay Range
$18.00
Shift
Various Shifts
Exempt/Non-Exempt
Non-Exempt
This position is currently accepting applications.

Apply