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Human Services Jobs in Springfield, MA (NOW HIRING)

... human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and ...

... human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and ...

About Us: Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions ...

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Human Services information

See Springfield, MA salary details

$26.4K

$44.1K

$59.8K

How much do human services jobs pay per year?

As of Jul 28, 2026, the average yearly pay for human services in Springfield, MA is $44,090.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $47,800.00 per year, depending on experience, location, and employer.

What are human services?

Human services is a broad field focused on meeting the needs of individuals, families, and communities through a range of support and assistance programs. Professionals in human services work in areas such as social work, counseling, case management, and community outreach to help people improve their quality of life. They often assist clients in accessing resources like housing, healthcare, mental health services, and financial support. The goal of human services is to promote well-being and help people overcome challenges related to social, emotional, or economic issues.

Can you make $200,000 as a social worker?

Social workers typically earn less than $200,000 annually, with salaries varying based on experience, specialization, location, and work setting. Advanced roles such as clinical or administrative positions, along with additional certifications, can lead to higher salaries, but reaching $200,000 is uncommon in the field.

What are the key skills and qualifications needed to thrive in a Human Services role, and why are they important?

To thrive in Human Services, you need a solid understanding of social work principles, case management, and relevant human behavior theories, usually supported by a degree in social work, psychology, or a related field. Familiarity with case management software, client record systems, and sometimes certifications like Certified Social Work Case Manager (C-SWCM) are typical. Strong interpersonal communication, cultural competence, and problem-solving abilities are critical soft skills that set professionals apart. These skills and qualifications are vital for effectively supporting individuals and communities, navigating complex situations, and ensuring access to needed resources and services.

What are some common challenges faced by professionals in human services roles, and how can they be addressed?

Human services professionals often work with individuals facing complex social, emotional, or economic challenges, which can lead to emotionally demanding situations and high caseloads. Balancing the needs of clients with administrative responsibilities and limited resources is a frequent challenge. To address these issues, professionals can seek support from supervisors and colleagues, participate in regular self-care practices, and engage in ongoing training to build resilience and effective problem-solving skills. Many organizations also offer employee assistance programs and peer support groups to help manage stress and prevent burnout.

What are some jobs in the human services field?

Jobs in the human services field include social workers, case managers, counselors, mental health therapists, and community outreach coordinators. These roles often require strong communication skills, empathy, and relevant certifications or degrees, and they typically involve working directly with individuals or communities to improve well-being.

What is considered human service work?

Human service work involves assisting individuals and communities to improve their well-being through services such as counseling, case management, and support programs. Professionals in this field often work in settings like social service agencies, healthcare facilities, or community organizations, and may require relevant certifications or degrees. The work typically involves direct interaction with clients and addressing social, emotional, or practical needs.

What is the highest paying job in human services?

The highest paying roles in human services typically include executive positions such as Director of Human Services or Chief Executive Officers, which can earn six-figure salaries. These roles often require advanced degrees, extensive experience, and strong leadership skills, and they oversee large programs or organizations within the field.
What are the most commonly searched types of Human Services jobs in Springfield, MA? The most popular types of Human Services jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Human Services jobs? Cities near Springfield, MA with the most Human Services job openings:
Infographic showing various Human Services job openings in Springfield, MA as of July 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 96% In-person, and 4% Hybrid job distribution, with an average salary of $44,090 per year, or $21.2 per hour.
Human Services Coordinator II

Human Services Coordinator II

Department of Developmental Services

Holyoke, MA • On-site

$20.75 - $27.25/hr

Full-time

Posted 6 days ago


Job description

The Department of Developmental Services (DDS) is excited to offer a career growth opportunity to a motivated and talented individual for the Human Services Coordinator Supervisor position in the Holyoke Chicopee Area Office.
The Human Services Coordinator Supervisor (HSC II) will work with assigned staff and the Area Office Supervisory Team to build respectful and collaborative partnerships with individuals, families, guardians, provider agencies and other stakeholder groups involving the work of the Area Office and Department. The HSC II provides direct supervision, support, consultation, and orientation to assigned Human Service Coordinator Is and other staff. The HSC II is considered a critical and integral member of the Area Office supervisory team in planning and resource allocation activity involving community services. The HSC II will supervise the ASD, Children, and Transition SC's.
Additional Human Services Coordinator II responsibilities include: the planning, prioritization, and coordination of work by assigned staff which incorporate administrative, supportive and educational components; monitoring of Individual Service Plans; maintaining compliance with all relevant policies and procedures. This position is also responsible for assuring that case documentation is maintained and consistent with standards and identifying individual cases involving health, safety, risk and changing needs and ensuring that they are brought to the attention of the Area Director or designee(s), while engaging in problem solving. The HSC II also monitors and provides consistent performance planning, feedback and evaluations to assigned staff. This position will also perform other related duties as required.
PLEASE NOTE:
  • Schedule: Monday through Friday, 9:00am - 5:00pm; Days off: Sunday/Saturday

Flexibility required to meet the needs of the Area Office.
About the Department of Developmental Services
The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.
For more information about our agency and programs visit: www.mass.gov/dds
Pre-Offer Process:
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.
  • Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:
  • Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry
  • Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori
  • National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check.
  • https://www.mass.gov/lists/dds-fingerprint-background-checks

ADA Reasonable Accommodation:
If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests .
For technical help with Mass Careers , including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.
For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.
Qualifications:
First consideration will be given to those applicants that apply within the first 14 days.
Applicants must have (A) at least four (4) years of full-time, or equivalent part-time, case management or clinical/therapeutic experience (B) any equivalent combination of the required experience and the substitutions below.
Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment.
Substitutions:
I. A Bachelor's degree or higher in a related field may substitute for two (2) years of the required (A) experience.
Based on assignment as Qualified Intellectual Disabled Professionals, within the Department of Developmental Services, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field is required.
Based on assignment as a Mental Health Case Manager or Forensic Transition Team Coordinator, within the Department of Mental Health, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation counseling, education or other a related field is required.
Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.