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Human Services Jobs in Springfield, MA (NOW HIRING)

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Human Services information

See Springfield, MA salary details

$26.4K

$44.1K

$59.8K

How much do human services jobs pay per year?

As of Sep 6, 2026, the average yearly pay for human services in Springfield, MA is $44,090.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $47,800.00 per year, depending on experience, location, and employer.

What is human services?

Human services is a broad field focused on meeting the needs of individuals, families, and communities through a range of support and assistance programs. Professionals in human services work in areas such as social work, counseling, case management, and community outreach to help people improve their quality of life. They often assist clients in accessing resources like housing, healthcare, mental health services, and financial support. The goal of human services is to promote well-being and help people overcome challenges related to social, emotional, or economic issues.

What are some common challenges faced by professionals in human services roles, and how can they be addressed?

Human services professionals often work with individuals facing complex social, emotional, or economic challenges, which can lead to emotionally demanding situations and high caseloads. Balancing the needs of clients with administrative responsibilities and limited resources is a frequent challenge. To address these issues, professionals can seek support from supervisors and colleagues, participate in regular self-care practices, and engage in ongoing training to build resilience and effective problem-solving skills. Many organizations also offer employee assistance programs and peer support groups to help manage stress and prevent burnout.

What are the key skills and qualifications needed to thrive in a human services role, and why are they important?

To thrive in Human Services, you need a solid understanding of social work principles, case management, and relevant human behavior theories, usually supported by a degree in social work, psychology, or a related field. Familiarity with case management software, client record systems, and sometimes certifications like Certified Social Work Case Manager (C-SWCM) are typical. Strong interpersonal communication, cultural competence, and problem-solving abilities are critical soft skills that set professionals apart. These skills and qualifications are vital for effectively supporting individuals and communities, navigating complex situations, and ensuring access to needed resources and services.

What types of jobs are in human services?

Human services encompass a variety of roles focused on helping individuals and communities, including social workers, case managers, counselors, mental health specialists, and community outreach coordinators. These jobs often require strong communication skills, empathy, and relevant certifications or degrees, and may involve working in settings like clinics, schools, or social service agencies.

What are the most commonly searched types of Human Services jobs in Springfield, MA?

The most popular types of Human Services jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Human Services jobs?

Cities near Springfield, MA with the most Human Services job openings:

Human Services jobs near you
Infographic showing various Human Services job openings in Springfield, MA as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,090 per year, or $21.2 per hour.

Human Services Associate

GOODWILL OF WESTERN & NORTHERN CONNECTICUT

Hartford, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Goodwill of Western and Northern Connecticut seeks supportive individuals with a great passion for helping others. Those with experience in Human Services or those seeking a career change are encouraged to apply for this rewarding position!


As a Human Services Associate, you would be watching over and supporting program participants with disabilities within various HS programs.


Schedule: 8am-3:30pm Monday through Friday

 

Full Time and Part Time Opportunities Available 


What Goodwill can offer you:

  • Opportunities for career advancement 
  • A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid)
  • These benefits available 1st of the month, following 60 days of employment
  • Two (2) weeks' vacation, four (4) personal days, and seven (7) days of sick time
  • Up to $3,000 in qualified Tuition Reimbursement
  • Nine (9) Paid holidays
  • 403(b) Retirement Savings Plan, including Employer Match
  • 50% Employee Discount 
  • Anniversary Recognition Program - $50 Swag Store credit at 1 year and increasing financial awards every 5 years
  • $200 Referral Program (for every candidate hired that you refer to Goodwill) 

Responsibilities: 

  • Community-Based Day Services Program.
  • Contribute data to Individual Service and Behavioral Plans on a daily basis.
  • Assists in the development and implementation of monthly programming schedules; including facility and community-based activities.
  • Implement behavior plan guidelines as required.
  • Ensure participants’ safety by closely watching them and teaching safety rules and regulations at their work, volunteer sites, or Goodwill facilities.
  • Lead and encourage individuals to participate in age-appropriate activities.
  • Provide personal care assistance to program participants.
  • Teach participants how to complete work tasks and appropriate social skills.
  • Report participants’ progress to team members, supervisors, and stakeholders.
  • Complete all applicable written documentation.
  • Provide safe transportation to program participants.
  • Follow appropriate Goodwill vehicle operation guidelines, including: completing visual vehicle inspections, maintaining vehicle cleanliness, and reporting any mechanical issues or vehicle damage immediately upon occurrence to the program supervisor.
  • Maintain HIPAA compliance for privacy while ensuring best practices.