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Human Services Program Manager Jobs in Austin, TX

... Human Services (HHS) departments and agencies. This role empowers HHS staff to effectively develop a data analytics program, up to and including the use of AI to synthesize and report accurate data ...

... Health and Human Services System's IT domain to expand competencies in Data Integration under DIR's Texas Data Management Framework. The Analytics Program Manager position oversees resource ...

... human services or similarly regulated environment, with a strong understanding of program data and reporting requirements. 5 Preferred Experience with data governance and data quality principles 5 ...

Overview The Program Manager will be responsible for leadership, development, implementation and ... Our Renewables expertise includes solar, wind, energy storage, aftermarket services, substations ...

... human services or similarly regulated environment, with a strong understanding of program data and reporting requirements. 5 Preferred Experience with data governance and data quality principles 5 ...

Engineering Services Group, Engineering Services Group > Program Management General Summary: Develops, defines, and executes plans of record, including: schedules, budgets, resources, deliverables ...

... services such as video, data and voice communications. The enterprise network product group ... The Program Manager will drive alignment across cross-functional and cross-regional teams ...

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Human Services Program Manager information

See Austin, TX salary details

$38.2K

$106.5K

$155.6K

How much do human services program manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for human services program manager in Austin, TX is $106,516.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,800.00 and $131,300.00 per year, depending on experience, location, and employer.

What is a human services program manager?

Human Services Program Managers are professionals who oversee and coordinate social service programs designed to support individuals and communities in need. They manage program staff, develop policies, monitor budgets, and ensure services meet regulatory standards and client needs. These managers often work in government agencies, non-profit organizations, or healthcare settings, focusing on programs related to mental health, housing, child welfare, or community outreach. Their work is vital in making sure that resources are effectively allocated and positive outcomes are achieved for the populations they serve.

What are the key skills and qualifications needed to thrive as a human services program manager?

To thrive as a Human Services Program Manager, you need expertise in program development, budgeting, and social services, typically supported by a bachelor’s or master’s degree in social work, public administration, or a related field. Familiarity with case management software, data analysis tools, and compliance regulations is commonly required. Strong leadership, problem-solving, and interpersonal communication skills set outstanding candidates apart. These skills and qualities are crucial for ensuring effective program delivery, stakeholder collaboration, and positive client outcomes.

What is the difference between Human Services Program Manager vs Social Services Coordinator?

AspectHuman Services Program ManagerSocial Services Coordinator
Required CredentialsBachelor's degree in social work, psychology, or related field; experience in program managementBachelor's degree in social work, psychology, or related field; relevant experience in social services
Work EnvironmentOversees programs, manages staff, and develops policies within agenciesDirectly interacts with clients, assists with case management, and coordinates services
Employer & Industry UsageUsed in government agencies, nonprofits, and community organizationsCommonly employed in social service agencies, nonprofits, and healthcare settings

The main difference is that Human Services Program Managers oversee entire programs and manage staff, while Social Services Coordinators focus on direct client interaction and service coordination. Both roles require similar educational backgrounds but differ in responsibilities and scope.

What are some common challenges human services program managers face when overseeing multiple community programs?

Human Services Program Managers often juggle multiple projects and teams, which can present challenges such as balancing limited resources, managing staff workloads, and ensuring programs meet regulatory and funding requirements. Coordinating with external partners and adapting to evolving client needs also require strong communication and problem-solving skills. Successful managers typically rely on effective delegation, regular team check-ins, and data-driven decision-making to address these complexities and maintain program quality.
What are popular job titles related to Human Services Program Manager jobs in Austin, TX? For Human Services Program Manager jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Human Services Program Manager jobs in Austin, TX look for? The top searched job categories for Human Services Program Manager jobs in Austin, TX are:
What cities near Austin, TX are hiring for Human Services Program Manager jobs? Cities near Austin, TX with the most Human Services Program Manager job openings:

$5.7K - $7.0K/mo

Full-time

Medical, Retirement, PTO

Posted 5 days ago


Texas Health and Human Services rating

6.9

Company rating: 6.9 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

676th of 842 rated public administrative organizations


Job description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: OADRC Program Manager Job Title: Manager IV Agency: Health & Human Services Comm Department: OADRC Posting Number: 19704 Closing Date: 10/03/2026 Posting Audience: Internal and External Occupational Category: Community and Social Services Salary Range: $5,797.66- $7,085.00 Pay Frequency: MonthlySalary Group: TEXAS-B-25 Shift: Day Additional Shift: Days (First) Telework: Eligible for Telework Travel: Up to 10% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: AUSTIN Job Location Address: 701 W 51ST ST Other Locations: MOS Codes: 0203,0207,0302,0520,0602,0802,1802,5502,6302,6502,7202,7208,7210,7220,111X,112X,113X,114X,16GX,41AX
611X,612X,631X,632X,641X,648X,86M0,86P0,8U000,9G100,SEI15
The Texas Health and Human Services Commission (HHSC) Community Services (CS) division is seeking a highly qualified candidate for the position of Manager IV. This position reports directly to the Director of the Office of Aging and Disability Resource Centers (OADRC). It involves senior-level program management to support Texas's 28 Aging and Disability Resource Centers (ADRCs).
The OADRC Program Manager performs highly advanced (senior-level) managerial and consultative work overseeing the operations, policies, and strategic direction of the OADRC's program, policy, and grants functions. This position manages a multidisciplinary team responsible for administering and supporting Texas's 28 ADRCs. It ensures compliance with state and federal requirements, agency standards, and grant obligations.
Working under minimal supervision with extensive latitude for the use of initiative, discretion, and independent judgment, the OADRC Program Manager develops program strategies; interprets and implements complex statutes, rules, and policies; oversees large-scale programs and grants; and provides high-level guidance to internal leadership, external partners, legislators, and executive stakeholders. The position attends work on a regular and predictable schedule and may be eligible for telework in accordance with agency policy.
Program Leadership & Staff Management - 25%
Provides advanced managerial direction and oversight for the OADRC program, policy, and grants functions, exercising delegated authority over planning, staffing, and operations. Establishes strategic priorities, long-range goals, and performance expectations to support statewide service delivery. Directs and evaluates professional staff and supervisors, assigns and reviews complex work products, and ensures alignment with agency objectives. Provides managerial oversight of program staff reviewing and approving invoices and expenditures to ensure fiscal integrity, accountability, and alignment with grant requirements and approved budgets. Collaborates with contracts and finance management staff to address financial issues, trends, and risks identified during these reviews.
The position is responsible for workforce planning, staff selection, training, coaching, and performance management, as well as overseeing human resources functions for direct reports. Leads the planning, organization, monitoring, and reporting of multifaceted initiatives and ensures the quality and accuracy of high-level reports, analyses, policies, correspondence, and presentations provided to agency leadership and external stakeholders.
Program & Policy Development - 20%
Directs the development, implementation, and evaluation of program rules, policies, procedures, and operational guidance governing ADRC services. Oversees the preparation and submission of complex grant applications, budgets, performance measures, and mandatory reports, ensuring compliance with state and federal requirements. Evaluates the effectiveness, efficiency, and outcomes of policies, grants, and program operations, identifies systemic issues or risks, and recommends programmatic and policy changes to leadership to improve service delivery and program performance.
Compliance, Consultation & Technical Assistance - 20%
Ensures statewide compliance with governing statutes, grant conditions, and HHSC policies through oversight, monitoring, and, as needed, corrective action. Oversees the use, integrity, and analysis of program data to monitor service trends, performance outcomes, and emerging needs across service areas. Provides advanced consultative services and technical assistance to ADRC contractors, local partners, and internal staff, serving as an authoritative resource on complex policy and programmatic issues. Interprets and applies regulations and program standards, advises leadership on compliance risks, and supports consistent implementation across regions. This position is also responsible for providing oversight and staffing of the programmatic help desk, external program public mailbox, and the statewide rollover line.
Strategic Planning, Program Improvement & Special Projects - 15%
Leads and contributes to strategic planning efforts and high-visibility special projects impacting ADRC operations and service delivery. Utilizes quantitative and qualitative data to identify risks, gaps, and opportunities for improvement, and ensures data is translated into actionable insights for leadership, policy development, program planning, and legislative or executive reporting. Identifies opportunities for innovation, process improvement, and systems alignment, and directs the development and implementation of improvement initiatives. Establishes work plans, milestones, and performance indicators; monitors progress; evaluates outcomes; and communicates findings and recommendations to executive leadership and key stakeholders.
Stakeholder Engagement, Legislative & Executive Support - 15%
Represents OADRC at the state level in meetings, interagency workgroups, and stakeholder forums. Responds to legislative, executive, and senior management inquiries by preparing complex briefings, analyses, reports, and supporting documentation. Coordinates cross-divisional and external collaborations to advance program goals, support policy initiatives, and ensure consistent communication with partners and decision-makers.
Other Duties - 5%
Performs other related managerial and programmatic duties as assigned to support agency priorities, statewide initiatives, and the mission of HHSC.
Knowledge, Skills, and Abilities
  • Knowledge of long-term services and supports programs, aging and disability services, and related regulations.
  • Knowledge of Texas legislative processes, rulemaking, and state government operations.
  • Knowledge of program planning, grant management, budgeting, and performance measurement.
  • Skill in leading and managing teams, including performance management and staff development.
  • Skill in strategic planning and project management.
  • Skill in grant administration, policy analysis, and translating complex information.
  • Skill in communication, public speaking, and preparing technical documents.
  • Skill in managing multiple priorities and meeting deadlines.
  • Ability to use independent judgment and make decisions within broad guidelines.
  • Ability to oversee multiple programs and high-priority initiatives simultaneously.
  • Ability to evaluate program performance and implement improvements.
  • Ability to build partnerships, collaborate, negotiate, and communicate effectively.
  • Ability to supervise, mentor, and develop staff in a fast-paced environment.

Minimum Qualifications (Initial Screening Criteria)
  • Graduation from an accredited four-year college or university is preferred (four years of relevant work experience may substitute).
  • Four years of full-time professional experience in the health and human services field.
  • Three years of supervisory experience overseeing professional-level staff.
  • Two years of experience in policy development and/or program management.
  • Experience with the Older Americans Act or No Wrong Door programs preferred.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

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