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Human Services Program Manager Jobs in Delaware (NOW HIRING)

Merakey

Program Lead

Newark, DE · On-site

$21.75/hr

... management and oversight of specific programs or services within their identified Division ... E.D. * 1-3 total years of experience working in a human services residential setting * Willingness ...

Merakey

Program Lead

Newark, DE · On-site

$21.75/hr

... management and oversight of specific programs or services within their identified Division ... E.D. * 1-3 total years of experience working in a human services residential setting * Willingness ...

US Department of the Treasury

Program Manager

Dover, DE · On-site

$125K/yr

Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...

Apis Services Inc

CASE MANAGER

Frankford, DE · On-site

$18.25/hr

... for program improvements. * Support administrative and operational functions related to case management services. QualificationsEducation * Bachelor's Degree in Human Services, Social Work ...

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Human Services Program Manager information

What is a human services program manager?

Human Services Program Managers are professionals who oversee and coordinate social service programs designed to support individuals and communities in need. They manage program staff, develop policies, monitor budgets, and ensure services meet regulatory standards and client needs. These managers often work in government agencies, non-profit organizations, or healthcare settings, focusing on programs related to mental health, housing, child welfare, or community outreach. Their work is vital in making sure that resources are effectively allocated and positive outcomes are achieved for the populations they serve.

What are the key skills and qualifications needed to thrive as a human services program manager?

To thrive as a Human Services Program Manager, you need expertise in program development, budgeting, and social services, typically supported by a bachelor’s or master’s degree in social work, public administration, or a related field. Familiarity with case management software, data analysis tools, and compliance regulations is commonly required. Strong leadership, problem-solving, and interpersonal communication skills set outstanding candidates apart. These skills and qualities are crucial for ensuring effective program delivery, stakeholder collaboration, and positive client outcomes.

What is the difference between Human Services Program Manager vs Social Services Coordinator?

AspectHuman Services Program ManagerSocial Services Coordinator
Required CredentialsBachelor's degree in social work, psychology, or related field; experience in program managementBachelor's degree in social work, psychology, or related field; relevant experience in social services
Work EnvironmentOversees programs, manages staff, and develops policies within agenciesDirectly interacts with clients, assists with case management, and coordinates services
Employer & Industry UsageUsed in government agencies, nonprofits, and community organizationsCommonly employed in social service agencies, nonprofits, and healthcare settings

The main difference is that Human Services Program Managers oversee entire programs and manage staff, while Social Services Coordinators focus on direct client interaction and service coordination. Both roles require similar educational backgrounds but differ in responsibilities and scope.

What are some common challenges human services program managers face when overseeing multiple community programs?

Human Services Program Managers often juggle multiple projects and teams, which can present challenges such as balancing limited resources, managing staff workloads, and ensuring programs meet regulatory and funding requirements. Coordinating with external partners and adapting to evolving client needs also require strong communication and problem-solving skills. Successful managers typically rely on effective delegation, regular team check-ins, and data-driven decision-making to address these complexities and maintain program quality.
What are popular job titles related to Human Services Program Manager jobs in Delaware? For Human Services Program Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Human Services Program Manager jobs in Delaware look for? The top searched job categories for Human Services Program Manager jobs in Delaware are:
Human Services Program Manager jobs near you

Program Manager

NATIONAL ALLIANCE ON MENTAL ILLNESS DELAWARE

Wilmington, DE • On-site

$55K - $68K/yr

Full-time

Re-posted 25 days ago

Job description

About the Role:
The Program Manager is a member of the Program Team and is responsible for the statewide planning, development, implementation, and quality oversight of NAMI Delaware’s mental health programs and community-based initiatives. This role advances NAMI Delaware’s mission to improve the quality of life for individuals and families affected by mental health conditions throughout Delaware. Key responsibilities include supporting program delivery for Crisis Intervention Team (CIT) efforts, NAMI education and support programs, and the HelpLine. The Program Manager also oversees interns and volunteers, cultivates relationships with community partners, maintains accurate program records and reporting, and helps ensure services are responsive, effective, and aligned with organizational goals.

Responsibilities:
  • Oversee the development and implementation of mental health programs and initiatives.
  • Collaborate with community partners to enhance program effectiveness and outreach.
  • Manage program budgets and ensure compliance with funding requirements.
  • Evaluate program outcomes and prepare reports for stakeholders.
  • Lead training sessions and workshops to educate the community about mental health.
  • Act as a liaison between NAMI Delaware and external organizations.
  • Support advocacy efforts to promote mental health legislation and policies.
  • Facilitate meetings and coordinate activities among team members and volunteers.
Requirements:
  • Bachelor's degree in social work, psychology, or related field.
  • Minimum of 3 years of experience in program management or community outreach.
  • Strong understanding of mental health issues and resources.
  • Prior NAMI experience preferred 
  • Bilingual is helpful but not required.
  • Must have MS Office skills ( Word, PPT, and Excel)
  • Must have practical presentation skills and the ability to speak to an audience and group
  • Strong organizational skills, attention to detail, and ability to prioritize multiple tasks.
  • Proficiency in project management tools and software.
  • Ability to work collaboratively with diverse stakeholders.
  • Passion for mental health advocacy and community service.
  • Flexible and adaptable to changing priorities and needs.
About Us:
NATIONAL ALLIANCE ON MENTAL ILLNESS DELAWARE has been a leader in mental health advocacy for over 40 years. Our organization is dedicated to improving the lives of individuals affected by mental illness through education, support, and advocacy. Employees love working here because of our commitment to making a difference and fostering a supportive, inclusive work environment.