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Human Factors Engineer Jobs in Raleigh, NC (NOW HIRING)

Eisai, Inc.

Mgr., Product Complaints (Hybrid)

Raleigh, NC · On-site

$104K - $137K/yr

Apply human factors and usability engineering principles to assess whether events are attributable to user error, use related risk, foreseeable misuse, or product quality/design issues. * Manage ...

Eisai

Mgr., Product Complaints (Hybrid)

Raleigh, NC · Hybrid

$104K - $137K/yr

Apply human factors and usability engineering principles to assess whether events are attributable to user error, use related risk, foreseeable misuse, or product quality/design issues. * Manage ...

NCSU

Open Rank Tenured/Tenure Track

Raleigh, NC

... factors and ergonomics research, enhanced by the new Fitts-Woolard Hall, located on NC State ... There is potential for hiring in other areas such as supply chain engineering, human systems ...

NCSU

Open Rank Tenured/Tenure Track

Raleigh, NC

... and human factors and ergonomics research, enhanced by the new Fitts-Woolard Hall, located on NC ... NC State engineering is expanding, with up to 40% growth in faculty, staff, undergraduate, and ...

Deloitte

Software Engineer II

Raleigh, NC · On-site

$94K - $129K/yr

Work you'll do As a Software Engineer II on the Human Services Transformation team, you will be ... various factors, including, without limitation, individual and organizational performance.

Qualus

Senior Engineer - Substation

Raleigh, NC

$95K - $122K/yr

The final salary awarded for this role may vary from the above range based on several factors ... human rights legislation across Canada and the US. Employment Type: OTHER

Qualus

Senior Engineer - Substation

Raleigh, NC · On-site

$95K - $122K/yr

The final salary awarded for this role may vary from the above range based on several factors ... human rights legislation across Canada and the US.

Qualus

Senior Engineer - Substation

Raleigh, NC · On-site

$95K - $122K/yr

The final salary awarded for this role may vary from the above range based on several factors ... human rights legislation across Canada and the US.

Qualus

Senior Engineer - Substation

Raleigh, NC · On-site

$95K - $122K/yr

The final salary awarded for this role may vary from the above range based on several factors ... human rights legislation across Canada and the US. Employment Type: FULL_TIME

Novartis

Automation Engineer

Durham, NC

$98K - $183K/yr

Experience with Supervisory Control and Data Acquisition and Human Machine Interface platforms ... Novartis may change the published salary range based on company and market factors. Your ...

Novartis Group Companies

Automation Engineer

Durham, NC · On-site

$98K - $183K/yr

Experience with Supervisory Control and Data Acquisition and Human Machine Interface platforms ... Novartis may change the published salary range based on company and market factors. Your ...

Deloitte

Forward Deployed Engineer- AWS

Raleigh, NC

Develop scalable AI engineering patterns, tool-use approaches, and human-in-the-loop controls ... factors that are considered in making compensation decisions including but not limited to skill ...

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Human Factors Engineer information

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How much do human factors engineer jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for human factors engineer in Raleigh, NC is $55.79, according to ZipRecruiter salary data. Most workers in this role earn between $41.59 and $65.67 per hour, depending on experience, location, and employer.

What are Human Factors Engineers?

Human Factors Engineers are professionals who study how people interact with products, systems, or environments to improve usability, safety, and overall user experience. They apply principles from psychology, engineering, and design to create solutions that accommodate human abilities and limitations. Their work is essential in industries such as healthcare, aviation, automotive, and consumer electronics, ensuring that products and systems are intuitive and reduce the risk of errors. By focusing on the user's needs and behaviors, Human Factors Engineers help make technology more accessible and efficient.

What Is a Human Factors Engineer?

Human factors engineers design furniture, facilities, and environments that provide optimal benefits for human beings. This includes addressing concepts like total systems performance and problems related to those theories. Your responsibilities often center on addressing issues of ergonomics and creating solutions. Your duties may include designing and testing new machines or systems for optimal comfort and training operators to take advantage of the innovations you create. You may also have consultation responsibilities, advising management on ways to improve workplace environments to emphasize health, safety, and comfort.

What is the difference between Human Factors Engineer vs Ergonomist?

AspectHuman Factors EngineerErgonomist
CredentialsBachelor's or Master's in Human Factors, Psychology, or EngineeringBachelor's or Master's in Ergonomics, Human Factors, or related fields
Work EnvironmentResearch labs, product design, usability testingWorkplaces, manufacturing, office environments, consulting
Industry UsageTechnology, aerospace, healthcare, consumer productsManufacturing, workplace safety, health services
Common Search/ComparisonYesYes

Human Factors Engineers and Ergonomists both focus on optimizing human interaction with systems and products. While Human Factors Engineers often work on designing and testing products in technical environments, Ergonomists typically focus on workplace safety and comfort. Both roles require similar educational backgrounds and are used across various industries to improve usability and safety.

What are the key skills and qualifications needed to thrive as a Human Factors Engineer, and why are they important?

To thrive as a Human Factors Engineer, you need a strong background in human-centered design, ergonomics, psychology, and systems engineering, typically supported by a degree in human factors, industrial engineering, or a related field. Familiarity with usability testing tools, statistical analysis software, and human-computer interaction systems is commonly required. Exceptional analytical thinking, problem-solving, and communication skills help you translate complex user needs into practical design improvements. These skills ensure products, systems, and environments are safe, efficient, and user-friendly, directly impacting usability and user satisfaction.

What are some common challenges Human Factors Engineers face when integrating user feedback into product design?

Human Factors Engineers often encounter the challenge of balancing user feedback with technical and business constraints. While user input is essential for improving usability and safety, it may sometimes conflict with engineering limitations, regulatory requirements, or project timelines. Effective Human Factors Engineers must collaborate closely with multidisciplinary teams to advocate for user-centered changes while finding practical compromises. Maintaining clear communication and prioritizing critical feedback helps ensure that user needs are addressed without disrupting overall project goals.
More about Human Factors Engineer jobs
What are the most commonly searched types of Human Factors Engineer jobs in Raleigh, NC? The most popular types of Human Factors Engineer jobs in Raleigh, NC are:
What are popular job titles related to Human Factors Engineer jobs in Raleigh, NC? For Human Factors Engineer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Human Factors Engineer jobs in Raleigh, NC look for? The top searched job categories for Human Factors Engineer jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Human Factors Engineer jobs? Cities near Raleigh, NC with the most Human Factors Engineer job openings:
Human Factors Engineer jobs near you
Infographic showing various Human Factors Engineer job openings in Raleigh, NC as of July 2026, with employment types broken down into 75% Full Time, 6% Part Time, and 19% Contract. Highlights an 75% In-person, 6% Hybrid, and 19% Remote job distribution, with an average salary of $116,043 per year, or $55.8 per hour.
Mgr., Product Complaints (Hybrid)

Mgr., Product Complaints (Hybrid)

Eisai, Inc.

Raleigh, NC • On-site

$104K - $137K/yr

Full-time

Re-posted 29 days ago

Job description

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you.
The Manager, Product Complaints is responsible for the oversight, governance, and continuous improvement of Eisai's medical device complaint handling process. This role ensures that medical device complaints are consistently captured, appropriately triaged, thoroughly reviewed, and closed in compliance with FDA QMSR (21 CFR Part 820), ISO 13485, EU MDR, and Eisai quality system requirements.
The role serves as the single point of entry for all Raleigh site commercial product complaints to ensure data quality and consistency; however, the position only triages and fully manages medical device complaints. This role is accountable for reviewing, challenging, accepting, and approving investigations from the device manufacturer on behalf of Eisai.
This role partners closely with medical information by providing high-quality medical device complaint data, accepted investigation outcomes, and trend analyses to support vigilance and signal management activities as part of the Post-Market Surveillance program (PMS).
Essential Functions:
  • Serve as the single point of entry for all Raleigh site product complaints, ensuring timely, accurate, and complete complaint documentation while following established Eisai procedures for routing all complaints.
  • Triage and classify medical device complaints, including confirmation of device involvement, user error considerations, and potential quality or safety impact.
  • Own and oversee the end-to-end lifecycle of medical device complaints, including intake, triage, investigation oversight, escalation, documentation, and closure. Apply human factors and usability engineering principles to assess whether events are attributable to user error, use related risk, foreseeable misuse, or product quality/design issues.
  • Manage complaint sample handling (shipping, tracking) to external sites for investigation.
  • Review investigation strategies, failure analysis methodologies, root cause determinations, and supporting evidence to ensure investigation adequacy, scientific rigor, and regulatory compliance.
  • Escalate inadequate, delayed, or non-compliant investigations through Quality governance and supplier oversight mechanisms.
  • Establish and monitor medical device complaint metrics, dashboards, and trend analyses (e.g., failure mode, component, lot/batch, time to event).
  • Ensure complaint data effectively informs CAPA, risk management, and product improvement initiatives.
  • Author, own, and maintain SOPs related to Complaint Handling and Oversight
  • Drive continuous improvement initiatives related to complaint handling effectiveness, investigation quality, and compliance.

Requirements:
  • Bachelor's or Master's degree in Engineering, Life Sciences, Quality, Regulatory Affairs, Pharmacy, or a related technical field.
  • 5+ years of experience in medical device complaint handling, post market quality, or related quality system roles, required.
  • Medical Device (auto-injector) and combination product experience required.
  • Experience providing oversight of externally performed medical device investigations (e.g., CMOs or device manufacturers) preferred.
  • Hands-on experience with complaint systems compliant with 21 CFR Part 820 (QMSR), ISO 13485, and EU MDR.
  • Prior involvement in medical device recalls or field actions preferred.
  • Strong knowledge of:
    • FDA Medical Device Reporting (21 CFR Part 803)
    • EU MDR vigilance and complaint handling requirements
    • ISO 14971 risk management principles
    • IEC 62366-1 usability engineering
  • Strong cross functional collaboration and stakeholder influence skills.
  • Excellent organizational, time management, and technical writing capabilities.
  • Values aligned with Eisai's mission and patient first culture, including integrity, professionalism, quality, and teamwork.
  • Ability to work a hybrid schedule (a minimum of 3 designated days - T, W, TH - onsite)

Eisai Salary Transparency Language:
The annual base salary range for the Mgr., Product Complaints (Hybrid) is from :$104,900-$137,700
Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan.
Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills.
Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit https://careers.eisai.com/us/en/compensation-and-benefits.
Certain other benefits may be available for this position, please discuss any questions with your recruiter.
Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans.
Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:
Right To Work
E-Verify Participation
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About Eisai

Sourced by ZipRecruiter

Eisai is a global pharmaceutical company (headquartered in Woodcliff Lake, NJ, US), renowned for its innovative research and development in neuroscience and oncology. The primary focus of the company is to provide therapeutic treatments and solutions for diseases like Alzheimer's, cancer, and other neurological disorders. Eisai was founded in Japan in 1941 and has since developed a strong presence across international markets. Eisai's core values center around their philosophy of 'human health care' (hhc), where they aim to make significant and positive contributions to patients and their families' healthcare worldwide.

Company size

1,001 - 5,000 Employees

Headquarters location

Nutley, NJ, US

Year founded

1995

Social media

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