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Hulu Customer Service Jobs (NOW HIRING)

Senior Software Engineer

Santa Monica, CA · On-site

$141.90 - $190.30/hr

Disney+, Hulu, ESPN, ABC, ABC News, and many more. * Innovation: We develop and implement ... Maintain and optimize high‑availability services capable of handling massive traffic spikes ...

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Hulu Customer Service information

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How much do hulu customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for hulu customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Hulu Customer Service?

A Hulu Customer Service job involves assisting customers with account issues, billing inquiries, troubleshooting streaming problems, and providing information about Hulu plans and features. Customer Service representatives communicate via phone, chat, or email to resolve user concerns efficiently and ensure a positive experience. Strong communication skills, problem-solving abilities, and knowledge of Hulu's services are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Hulu Customer Service position?

To thrive as a Hulu Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent educational background. Familiarity with customer relationship management (CRM) software, ticketing platforms, and basic technical troubleshooting tools is often required. Patience, active listening, and a customer-focused mindset are key soft skills that help you excel in this role. These qualities are essential for effectively resolving customer issues, maintaining satisfaction, and contributing to Hulu’s reputation for excellent service.

What are the typical work environment and structure for Hulu Customer Service representatives?

Hulu Customer Service representatives usually work in a fast-paced, team-oriented environment, which can be either in-office or remote, depending on company policies. The role involves handling customer inquiries, troubleshooting technical issues, and collaborating with other departments such as technical support or billing to resolve complex cases. You’ll typically be part of a supportive team with regular team meetings, ongoing training, and real-time feedback from supervisors. This structure provides opportunities for skill development, peer learning, and potential advancement into roles like team lead or quality assurance specialist.

Does Hulu have work from home jobs?

Hulu customer service positions often offer remote work options, especially for roles involving customer support and technical assistance. These jobs typically require a reliable internet connection, a quiet work environment, and sometimes specific technical skills or equipment. Availability of remote roles can vary based on the company's current hiring needs and policies.

How do you become a Hulu customer service representative?

To become a Hulu customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience in customer service. The hiring process often involves submitting an online application, completing assessments, and participating in interviews, with training provided on Hulu's platform and policies.

What cities are hiring for Hulu Customer Service jobs?

Cities with the most Hulu Customer Service job openings:

What are the most commonly searched types of Hulu Customer Service jobs?

The most popular types of Hulu Customer Service jobs are:

What states have the most Hulu Customer Service jobs?

States with the most job openings for Hulu Customer Service jobs include:

Infographic showing various Hulu Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Digital Account Executive - Rapid City

Michels Communications Corporation

Rapid City, SD

Full-time

Re-posted 8 days ago


Key responsibilities

  • Develop and present integrated marketing strategies combining digital and print channels to clients.

  • Manage and maintain long-term client relationships, ensuring campaigns meet performance expectations.

  • Collaborate with internal teams to coordinate campaign elements and optimize performance based on data.


Job description

Position Overview

Michels Communications Corporation is seeking a driven, results-oriented Account Executive to grow both our digital and print marketing divisions.

This role is focused on helping businesses generate high-quality leads, increase visibility, and drive measurable revenue through integrated marketing solutions—not just traffic or impressions.

You will work directly with business owners and decision-makers to develop and implement strategic campaigns that combine intent-driven digital marketing with high-impact print exposure.

Solutions include:

Google Search
Google Local Service Ads (LSA)
Google Performance Max (PMax)
Display & Retargeting
Streaming TV (Hulu & OTT platforms)
Paid Social (Meta platforms)
Print Advertising across Michels publications

The ideal candidate understands how to align brand awareness (print) with lead generation (digital), and is comfortable guiding clients toward strategies that produce real business outcomes.


Key Responsibilities

Business Development

Identify and pursue new marketing partnerships across both print and digital
Prospect and build relationships with local and regional businesses
Schedule and lead meetings with business owners and decision-makers
Present integrated marketing strategies focused on awareness, lead generation, and ROI

Marketing Strategy Consultation

Understand client business models, goals, and customer value

Develop customized strategies using a mix of:
High-intent digital platforms (Google Search, LSA, PMax)
Retargeting and paid social campaigns
Streaming/OTT platforms like Hulu
Print publications for brand awareness and market positioning

Educate clients on the relationship between brand awareness and lead generation
Align budget, targeting, messaging, and media mix with business goals


Account Management

Build and maintain long-term client relationships
Act as the primary point of contact for both print and digital clients
Ensure campaigns are aligned with strategy and performance expectations
Provide ongoing communication, insights, and recommendations


Campaign Coordination

Collaborate with internal digital strategists, designers, and editorial teams
Ensure landing pages, creative, and messaging align across all channels
Help guide optimization based on performance data (GA4, conversion tracking, etc.)
Communicate updates, adjustments, and results to clients


Sales Planning & Goal Achievement

Meet or exceed monthly and annual revenue targets across print and digital
Maintain an active pipeline of prospects and opportunities
Track activity, proposals, and closed business within CRM
Consistently follow up and move opportunities forward


Community & Market Presence

Represent Michels Communications in the Rapid City, SD business community
Attend networking events and industry functions
Build relationships that lead to long-term partnerships


Qualifications

Required:

2–5+ years of experience in sales, marketing, or business development
Strong communication and relationship-building skills
Ability to confidently present strategies and close business
Self-motivated with a results-driven mindset
Ability to manage multiple clients and opportunities simultaneously

Preferred:

Experience in digital marketing, media sales, or advertising
Familiarity with Google Ads, paid social, or print media
Understanding of conversion tracking, lead generation, and ROI
Existing relationships within the local business community


Key Skills

Digital and print sales expertise
Strategic thinking and marketing consultation
Understanding of paid media platforms (Google, Meta, OTT)
Brand awareness vs. lead generation strategy
Pipeline and CRM management
Negotiation and closing
Time management and organization
Communication and presentation skills


Personal Attributes

The ideal candidate is:

Competitive and performance-driven
Entrepreneurial and self-motivated
Comfortable advising business owners on marketing strategy
Focused on outcomes, not activity
Organized and accountable
Driven to continuously improve and learn


Compensation & Opportunity

This role offers a competitive compensation structure, including:

Base salary + commission
Strong earning potential tied to performance across print and digital revenue
Opportunity to grow within a rapidly expanding media and marketing company


About Michels Communications Corporation

Michels Communications Corporation is a Rapid City, SD-based media and marketing company specializing in integrated advertising solutions across both print and digital platforms.

We partner with businesses to deliver conversion-focused marketing strategies—leveraging Google, social media, streaming TV, and high-impact print publications—to drive real, measurable growth.

Our approach is simple:
More qualified leads. Stronger brand presence. Better results.


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