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Director Hulu Customer Service Jobs (NOW HIRING)

nmlp

Customer Service Director

Russellville, AR · On-site

Customer Service Director Taber Extrusions is a diverse manufacturer of extruded aluminum products with a successful history of over 50 years. Currently, Taber is seeking a Customer Service Director ...

SmartRent

Director, Customer Service

Phoenix, AZ · Hybrid

The Director of Customer Service oversees the strategic and operational management of the Customer Service department, ensuring alignment with organizational objectives. This role is responsible for ...

SmartRent

Director, Customer Service

Phoenix, AZ · Hybrid

The Director of Customer Service oversees the strategic and operational management of the Customer Service department, ensuring alignment with organizational objectives. This role is responsible for ...

Trident-Solutions

Director Customer Service

Sherman, TX · On-site

$120 - $180/hr

The Director of Customer Service is responsible for leading and developing a 20+ person customer service organization to deliver world-class support to our customers. This role will set the strategy ...

MRINetwork Jobs

Director Customer Service

Chicago, IL · On-site

The Director, Customer Service is accountable for providing professional and ethical leadership on all issues relating to customer interactions; for managing and providing expertise and direction ...

MRINetwork Jobs

Director Customer Service

Chicago, IL · On-site

The Director, Customer Service is accountable for providing professional and ethical leadership on all issues relating to customer interactions; for managing and providing expertise and direction ...

MRINetwork Jobs

Director Customer Service

Chicago, IL · On-site

The Director, Customer Service is accountable for providing professional and ethical leadership on all issues relating to customer interactions; for managing and providing expertise and direction ...

5024 Hulu, LLC

Manager, Strategy

Glendale, CA · On-site

$126.80 - $170/hr

Developing long-term financial plans and international expansion plans for TWDC's suite of direct-to-consumer services (Disney+, Hulu, ESPN+, Disney+ Hotstar, Star+) Defining global content ...

ConMet

Director, Customer Service

Vancouver, WA · On-site

$148K - $255K/yr

ConMet is seeking an experienced, customer-focused Director of Customer Service to lead our customer service and warranty organizations. This strategic leadership role is responsible for improving ...

ConMet

Director, Customer Service

Vancouver, WA

$148K - $255K/yr

ConMet is seeking an experienced, customer-focused Director of Customer Service to lead our customer service and warranty organizations. This strategic leadership role is responsible for improving ...

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Director Hulu Customer Service information

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$39K

$123.3K

$196.5K

How much do director hulu customer service jobs pay per year?

As of Aug 23, 2026, the average yearly pay for director hulu customer service in the United States is $123,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $147,500.00 per year, depending on experience, location, and employer.

What does a director Hulu Customer Service do?

A Director of Hulu Customer Service is responsible for overseeing the customer support operations at Hulu. This role involves developing strategies to improve customer satisfaction, managing support teams, analyzing service metrics, and implementing policies to ensure high-quality service. The director works closely with other departments to address customer feedback and enhance the overall user experience. They also play a key role in training staff, setting service standards, and ensuring compliance with company policies.

What are the key skills and qualifications needed to thrive as a director Hulu Customer Service?

To thrive as a Director of Hulu Customer Service, you need extensive experience in customer service operations, people management, and a bachelor’s degree in business or a related field, often with leadership roles in similar environments. Familiarity with CRM platforms (like Salesforce or Zendesk), analytics tools, and customer feedback systems is typically required. Exceptional communication, strategic thinking, and conflict resolution skills are crucial soft skills for leading teams and driving customer satisfaction. These abilities ensure efficient service delivery, high team performance, and a positive customer experience, all of which are vital for Hulu's success in a competitive market.

What are the main challenges faced by a director Hulu Customer Service, and how can they be addressed?

A Director of Hulu Customer Service often faces challenges such as managing high customer expectations, adapting to rapidly changing streaming technologies, and ensuring consistent service quality across multiple channels. Addressing these challenges requires strong leadership skills, the ability to implement data-driven strategies, and fostering a culture of continuous improvement within the team. Effective collaboration with product, engineering, and marketing departments is also essential to quickly resolve issues and enhance the overall customer experience.

Does Hulu have work from home jobs?

Hulu offers remote work opportunities for certain roles, including positions in customer service such as the Director Hulu Customer Service. These jobs often require strong communication skills, familiarity with digital tools, and the ability to work independently from home. Availability of remote positions can vary based on the role and company needs.

What cities are hiring for Director Hulu Customer Service jobs?

Cities with the most Director Hulu Customer Service job openings:

What are the most commonly searched types of Hulu Customer Service jobs?

The most popular types of Hulu Customer Service jobs are:

What states have the most Director Hulu Customer Service jobs?

States with the most job openings for Director Hulu Customer Service jobs include:

Director Hulu Customer Service jobs near you

Customer Service Director

nmlp

Russellville, AR • On-site

Full-time

Re-posted 26 days ago

Job description

Customer Service Director

Taber Extrusions is a diverse manufacturer of extruded aluminum products with a successful history of over 50 years.  Currently, Taber is seeking a Customer Service Director to join our Team Taber and grow with us.  At Taber, our Customer Service Director is a key member of our sales operation. Managing a team of inside sales representatives to process customer RFQ’s, Purchase Orders and Claims, the Customer Service Director will work closely with internal and external stakeholders as well as within the Taber Organization to deliver the extrusions our customers need. 

Job Summary

Manages by overseeing and directing subordinate customer service staff for both Russellville, AR and Gulfport, MS locations.  Responds to customers inquiries and requests, interacts daily with plant management and other personnel to accurately relay status updates and quote new business.

Duties and Responsibilities

  • Initiates RFQ’s as needed
  • Reviews all RFQ’s, quotes and orders
  • Obtains credit approval for orders scheduled to ship
  • Verifies invoicing, investigates short pay and issues credits as needed
  • Interacts with customers by phone, e-mail and customer visits as needed
  • Talks with customers by phone or in person and receives orders and communicates any issues that involve their orders
  • Fills out contract forms, determines charges for orders requested
  • Solicits sale of new or additional orders
  • Addresses complaints concerning billing and material, referring complaints to designated departments for investigation
  • Investigate conditions preventing completion of orders
  • Is lead contact in Customer Service Department
  • Primary Sales liaison with the other Taber departments
  • Work with VP of Sales and Marketing on pricing and customer policies
  • Produce periodic sales reports as requested
  • Practices and follows ISO procedures
  • Follows safe work procedures

Education and Experience

  • Bachelor’s degree in a related field of study, or High school diploma with 5-10 years of progressive sales related experience with at least 2 years managing a team of sales professionals.

Knowledge, Skills, and Abilities

  • Uses positive ‘people skills' to develop a respectful and responsive relationship with customers.
  • Demonstrates ethical and professional behavior that includes trustworthiness and individual integrity
  • Proficient in Microsoft Office (Excel, Word, and Outlook)
  • Have a working knowledge of the Inside Sales Representative’s responsibilities
  • Utilize applicable work instructions and control plans.
  • Demonstrate ability to complete all applicable paperwork associated with this job title.
  • Demonstrate organizational and clerical skills.
  • Knowledge of complete manufacturing processes.
  • Knowledge of personnel policy.
  • Demonstrate ability to communicate with sales staff, customers, and production managers and supervisors.
  • Individual is familiar with applicable Quality System Procedures.

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