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Hr Customer Service Jobs (NOW HIRING)

Carlton Staffing

Customer Service

Humble, TX · On-site

$18/hr

Houston, TX Pay: $18/HR Hours: 8:00 AM - 5:00 PM, Monday-Friday Duration: Temp-to-Hire Description of Duties: Provide excellent customer service, communicate with customers over the phone, respond to ...

Kolache Shoppe

Customer Service

Houston, TX

$14 - $16/hr

The landmark Kolache Shoppe is seeking Customer Service employees who have a passion for baking ... Job Types: Full-time, Part-time Salary: $8 - $9 / hr Special Instructions Please do not send any ...

Co-Staff Job Board

Customer Service

Delavan, WI · On-site

$19 - $21/hr

Whitewater, WI Pay: $19-$21/hr DOE Position Type: Temp-to-Hire / Direct Hire We are seeking a Customer Service Representative to join a growing team in Whitewater. This role is ideal for someone with ...

QFS Services, Inc.

Customer Service

Willowbrook, IL · On-site

$20/hr

Willowbrook, IL 60527 Pay Rate: $20.00/hr Shift: 8am-5pm Monday -Friday Description: We are currently seeking a Customer Experience Specialist to provide exceptional customer service to our online ...

Total Talent Inc

Customer Service

Naperville, IL · On-site

$20/hr

Naperville, IL Pay Rate: $20.00/hr Shift: 1st Shift Office Job Summary: We are currently seeking a dependable and detail-oriented Customer Service Representative to join our team in Naperville, IL.

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How much do hr customer service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for hr customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an HR Customer Service representative do?

An HR Customer Service representative assists employees and job applicants with questions related to human resources policies, benefits, payroll, and workplace procedures. They serve as a bridge between employees and the HR department, ensuring concerns are addressed in a timely and professional manner. Their responsibilities may include answering HR-related inquiries, guiding staff through HR processes, resolving issues, and maintaining accurate records. Effective HR Customer Service representatives possess strong communication, problem-solving, and organizational skills.

What are the key skills and qualifications needed to thrive as an HR Customer Service representative?

To thrive as an HR Customer Service Representative, you need a solid understanding of HR policies, excellent problem-solving abilities, and at least a high school diploma or relevant HR certifications. Familiarity with HR information systems (HRIS), ticketing platforms, and Microsoft Office is typically required. Outstanding interpersonal skills, patience, and the ability to handle sensitive information with discretion help someone excel in this role. These skills are vital for efficiently addressing employee inquiries, ensuring compliance, and fostering a positive workplace experience.

What are some typical challenges faced by HR Customer Service representatives when handling employee inquiries, and how are they addressed?

HR Customer Service representatives often encounter challenges such as managing high volumes of inquiries, addressing sensitive personal matters, and navigating complex HR policies. To address these, representatives rely on clear communication skills, empathy, and a thorough understanding of company procedures. Many teams use ticketing systems and knowledge bases to streamline responses, and ongoing training helps ensure accurate and consistent support for employees.

What is the difference between Hr Customer Service vs Hr Coordinator?

AspectHr Customer ServiceHr Coordinator
ResponsibilitiesHandling employee inquiries, providing support, resolving issuesAssisting with recruitment, onboarding, maintaining employee records
Required SkillsCommunication, problem-solving, customer serviceOrganizational skills, HR knowledge, communication
Work EnvironmentCustomer support centers, HR departmentsHR offices, administrative settings
CertificationsNot always required, but HR certifications helpfulHR certifications often preferred

While both roles support HR functions, Hr Customer Service focuses on employee support and issue resolution, whereas Hr Coordinator handles administrative HR tasks like recruitment and record-keeping. Understanding these differences helps in choosing the right career path or job search focus.

Is HR customer service a low stress job?

HR customer service roles typically involve assisting employees with inquiries, resolving issues, and providing support, which can be stressful during high workload periods or when handling sensitive matters. The level of stress depends on the company, workload, and individual skills, but strong communication and organizational skills can help manage job-related stress.

What is the role of customer service in HR?

In HR, customer service involves assisting employees and applicants by addressing inquiries, resolving issues, and providing support related to benefits, policies, and workplace concerns. HR customer service professionals often use communication skills and HR software to ensure positive interactions and maintain employee satisfaction.

What qualifications do I need for HR customer service?

HR customer service representatives typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in human resources, business, or related fields. Strong communication, interpersonal skills, and familiarity with HR software or customer service tools are important, and certifications like the SHRM-CP or PHR can enhance job prospects.
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What states have the most Hr Customer Service jobs?

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What are popular job titles related to Hr Customer Service jobs?

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Hr Customer Service jobs near you
Infographic showing various Hr Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

Milwaukee, WI • On-site

Rainbow Restoration Of Milwaukee
See more jobs at Rainbow Restoration Of Milwaukeeexternal

$20 - $25/hr

Full-time

Posted 9 days ago

Job description

Established in 1981, Rainbow Restoration offers home and commercial restoration emergency services. We also provide carpet cleaning and construction services with over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employee family members. Rainbow Restoration hires people who set high standards for themselves and want to "Live RICH" with a team that values Respect, Integrity, with Customer focus, while Having fun in the process. We want you on our team! 

In this Administrative position, you are a key team member supporting the work of management and other staff. You are responsible for office management, clerical, receptionist, bookkeeping, and project-based work to contribute to the day-to-day operations of Rainbow Restoration. Exemplifying our code of values, you must show respect and courtesy to all customers and fellow team members.

Specific Responsibilities: 

  • Receive incoming calls in professional and courteous manner
  • Assist with the scheduling of services
  • Clerical duty as required including mail processing, customer and job data entry
  • Notify customers of service call status and follow up with customers after the work is completed
  • Call potential customers to explain the company services and solicit business
  • Bill customers for work performed
  • Collect all monies from all sources (accounts receivables)
  • Pay vendors for services used (accounts payable) 
  • Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties

Job Requirements:

  • Computer literate with proficiency in the use of Microsoft Office (Word, Outlook, Excel) and other computer software
  • Experience with QuickBooks
  • Experience in Xactware software would be helpful, but not mandatory
  • Ability to learn new computer software
  • Strong written and verbal communication skills 
  • Detail-oriented with strong data entry skills
  • Professional appearance and personality
  • Team player who can work independently
  • Willing to train supporting team members (stewardship)
  • Career minded mentality planning for future positions/ownership, not just looking for a job for today.

Compensation: 

  • Administrative Assistant (entry level/minimal experience): $14.50-$15.50 Hr.
  • Administrative Assistant 1: $16-$18 Hr.
  • Administrative Assistant 2: $18-$20 Hr.
  • Bookkeeper / Manager: $20-$25+ Hr. (competitive based on experience).

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

Thanks for considering a career with Rainbow Restoration.

We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, religion, gender, national origin, age, disability, veteran status, or any other prohibited federal, state, or local law. 


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