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Hourly Warm Line Counselor Jobs (NOW HIRING)

Infopact, Inc.

Transition Counselor

Fort Polk, LA · On-site

$29.57/hr

Hourly rates are variable based on geographical locations as this is an SCA contract. Position ... Coordinate warm handovers to the Department of Veterans Affairs, Department of Labor, education ...

New

Infopact, Inc.

Transition Counselor

Fort Jackson, SC · On-site

$29.57/hr

Hourly rates are variable based on geographical locations as this is an SCA contract. Position ... Coordinate warm handovers to the Department of Veterans Affairs, Department of Labor, education ...

New

Infopact, Inc.

Transition Counselor

Fort Campbell, KY · On-site

$29.57/hr

Hourly rates are variable based on geographical locations as this is an SCA contract. Position ... Coordinate warm handovers to the Department of Veterans Affairs, Department of Labor, education ...

New

Infopact, Inc.

Transition Counselor

Wainwright, AK · On-site

$33.44/hr

Hourly rates are variable based on geographical locations as this is an SCA contract. Position ... Coordinate warm handovers to the Department of Veterans Affairs, Department of Labor, education ...

New

Infopact, Inc.

Transition Counselor

Fort Novosel, AL · On-site

$29.57/hr

Hourly rates are variable based on geographical locations as this is an SCA contract. Position ... Coordinate warm handovers to the Department of Veterans Affairs, Department of Labor, education ...

New

Infopact, Inc.

Transition Counselor

Fort Eustis, VA · On-site

$30.01/hr

Hourly rates are variable based on geographical locations as this is an SCA contract. Position ... Coordinate warm handovers to the Department of Veterans Affairs, Department of Labor, education ...

New

Infopact, Inc.

Transition Counselor

Fort Belvoir, VA · On-site

$33.84/hr

Hourly rates are variable based on geographical locations as this is an SCA contract. Position ... Coordinate warm handovers to the Department of Veterans Affairs, Department of Labor, education ...

New

Infopact, Inc.

Transition Counselor

Fort Myer, VA · On-site

$33.84/hr

Hourly rates are variable based on geographical locations as this is an SCA contract. Position ... Coordinate warm handovers to the Department of Veterans Affairs, Department of Labor, education ...

New

Horizon Strategies LLC

Transition Counselor

Fort Knox, KY · On-site

$29.57/hr

Coordinate warm handovers to the Department of Veterans Affairs, Department of Labor, education ... W2 | Full Time | Hourly | Non-exempt Eligible for a Health & Welfare Stipend in accordance with ...

New

Horizon Strategies LLC

Transition Counselor

Lawton, OK · On-site

$29.57/hr

Coordinate warm handovers to the Department of Veterans Affairs, Department of Labor, education ... W2 | Full Time | Hourly | Non-exempt Eligible for a Health & Welfare Stipend in accordance with ...

New

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Hourly Warm Line Counselor information

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How much do hourly warm line counselor jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for hourly warm line counselor in the United States is $16.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Hourly Warm Line Counselor vs Crisis Hotline Counselor?

AspectHourly Warm Line CounselorCrisis Hotline Counselor
CredentialsTypically requires mental health certification or relevant trainingOften requires similar certifications, such as mental health or counseling credentials
Work EnvironmentRemote or community-based, providing non-emergency emotional supportRemote or call-center setting, handling emergency and urgent calls
Employer & IndustryNon-profit organizations, mental health agenciesNon-profit, government agencies, mental health organizations

Hourly Warm Line Counselors provide non-emergency emotional support, often in a less urgent setting, while Crisis Hotline Counselors handle urgent, emergency calls requiring immediate intervention. Both roles require similar credentials and work in comparable environments, but their primary focus and call urgency differ.

What cities are hiring for Hourly Warm Line Counselor jobs?

Cities with the most Hourly Warm Line Counselor job openings:

What are the most commonly searched types of Warm Line Counselor jobs?

The most popular types of Warm Line Counselor jobs are:

What states have the most Hourly Warm Line Counselor jobs?

States with the most job openings for Hourly Warm Line Counselor jobs include:

Hourly Warm Line Counselor jobs near you
Infographic showing various Hourly Warm Line Counselor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 51% Full Time, 44% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $35,000 per year, or $16.8 per hour.

Transition Counselor

Infopact, Inc.

Fort Polk, LA • On-site

$29.57/hr

Full-time

Posted 2 days ago

New

Job description

Infopact Inc, founded in 2004, is an SBA-certified 8(a) Woman-Owned Small Business specializing in providing technical and management operations support for Department of Defense and Federal civilian agencies.  We are currently looking for a Transition Counselor to assist our client.
The budgeted compensation for these positions includes an hourly rate of $29.57 plus additional health and welfare payment of $5.09/hr.  Hourly rates are variable based on geographical locations as this is an SCA contract. 
Position Summary 
Provides individualized counseling, group instruction, and lifecycle case management to transitioning Soldiers and eligible clients. The Transition Counselor serves as the primary case manager from initial counseling through Capstone validation, helping each client complete required activities, develop a practical transition plan, meet Career Readiness Standards, and connect to appropriate resources. 
Key Responsibilities 
  • Conduct initial counseling, assess transition readiness, interpret assessment results, and assign the appropriate tier level in accordance with Army TAP requirements. 
  • Help clients develop, update, and execute Individual Transition Plans aligned to employment, education, entrepreneurship, vocational, and personal goals. 
  • Deliver one-on-one counseling, group instruction, briefings, workshops, and virtual services using Government-approved curriculum and materials. 
  • Maintain continuous case engagement and required contact cadence from enrollment through Capstone and transition completion. 
  • Guide clients in completing Career Readiness Standards and required documentation, including DD Form 2648 and associated records. 
  • Schedule and reschedule appointments, follow up on missed services, identify barriers, and coordinate appropriate interventions. 
  • Document all services, milestones, assessments, referrals, warm handovers, and follow-on actions accurately and on time in the designated system of record. 
  • Coordinate warm handovers to the Department of Veterans Affairs, Department of Labor, education providers, employment resources, community partners, and other agencies as appropriate. 
  • Support client intake, registration, classroom logistics, attendance, records management, surveys, and other administrative functions needed for compliant delivery. 
  • Participate in quality reviews, training, reporting, outreach, mobile support, and surge coverage as assigned. 

Minimum Qualifications 
  • Bachelor’s degree from an accredited institution. 
  • At least two years of experience counseling or advising individuals regarding benefits, employment, education, career planning, military transition, or community resources. 
  • Knowledge of counseling principles, case management, adult learning, career development, and military-to-civilian transition challenges. 
  • Ability to facilitate groups and provide effective in-person and virtual instruction. 
  • Strong interpersonal, documentation, time-management, computer, and customer service skills. 
  • Ability to manage a caseload, meet deadlines, protect personally identifiable information, and maintain accurate records. 
  • Ability to obtain and maintain required Government suitability, installation access, Common Access Card, and system access. 

Preferred Qualifications 
  • Prior military service, military spouse experience, or direct experience supporting Service members, veterans, and families. 
  • Direct knowledge of and experience with Army TAP curriculum, Career Readiness Standards, Capstone, SkillBridge/Career Skills Programs, and interagency transition resources. 
  • Professional certification in career counseling, workforce development, coaching, human resources, or a related discipline. 

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