Customer Care Agent
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
Quick apply
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
Quick apply
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
Quick apply
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
Quick apply
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
Quick apply
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
Quick apply
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
Quick apply
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
Quick apply
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
Quick apply
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
New
Quick apply
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
New
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
El Paso, TX · On-site
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
El Paso, TX · On-site
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
Quick apply
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
Quick apply
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
$16.49 - $16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
$16.49 - $16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
New
Quick apply
$16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
New
$16.49 - $16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
$16.49 - $16.50/hr
Demonstrate a strong understanding of delivery logistics, routing, and recovery operations. * Store ... Hourly base pay is $16.50- $16.50. In addition to the base hourly rate, hourly shift differential ...
$13.94 - $15.73
5% of jobs
$15.73 - $17.53
11% of jobs
$18.30 is the 25th percentile. Wages below this are outliers.
$17.53 - $19.32
20% of jobs
The median wage is $20.92 / hr.
$19.32 - $21.11
15% of jobs
$21.11 - $22.90
20% of jobs
$23.35 is the 75th percentile. Wages above this are outliers.
$22.90 - $24.69
12% of jobs
$24.69 - $26.49
10% of jobs
$26.49 - $28.28
4% of jobs
$28.28 - $30.07
1% of jobs
$30.07 - $31.86
0% of jobs
$31.86 - $33.65
1% of jobs
$13
$21
$33
| Aspect | Hourly Recovery Logistics | Warehouse Associate |
|---|---|---|
| Credentials | High school diploma or equivalent, possibly certifications in logistics or safety | High school diploma or equivalent |
| Work Environment | Logistics centers, distribution hubs, transportation settings | Warehouses, storage facilities, distribution centers |
| Employer & Industry | Logistics companies, freight carriers, supply chain firms | Retailers, manufacturing, distribution companies |
| Common Tasks | Recovering goods, managing inventory, assisting with logistics operations | Picking, packing, stocking, and organizing inventory |
Hourly Recovery Logistics and Warehouse Associate roles both operate within supply chain environments, but Hourly Recovery Logistics focuses on recovering goods and managing logistics processes, while Warehouse Associates handle inventory and order fulfillment tasks. Both roles require similar credentials and are essential in logistics and distribution industries.

$16.50/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 3 days ago
Purpose at Ashley
Our Local Customer Care Agent is the operational backbone of our delivery ecosystem, supporting delivery recovery and customer communication across our Fulfillment Centers. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveries—any delivery that was not landed 100% and requires customer recovery. The team also manages our VIP process, which includes inspecting products and sending photos to customers to help manage expectations. Additionally, Customer Care Agents handle sending time frame communication, managing complex cases, communicating with customers regarding delivery complications at load out, supporting retail store teams, and maintaining proactive customer communication throughout the delivery and recovery journey.
What You’ll Do
Delivery Recovery & Issue Resolution
What You Bring
 What’s In It for You
 When you join us, you are eligible to participate in our comprehensive benefits programs, which include: 
Compensation:
In addition to the base hourly rate, hourly shift differential pay is:
Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business needs. 
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility
]]>Sourced by ZipRecruiter
Retail
1,001 - 5,000 Employees
Memphis, TN, US
2003