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Hourly Nmci Help Desk Jobs in Syracuse, NY (NOW HIRING)

Comfort Windows

IT Administrator

Syracuse, NY · On-site

$22 - $27/hr

Full-Time Professional Syracuse, NY, US Salary Range: $22.00 To $27.00 Hourly Comfort Windows & Doors is seeking an entry-level IT Help Desk Specialist to provide frontline support for end-user ...

Oneida Health

SYSTEMS ANALYST

Oneida, NY · On-site

$21 - $30/hr

Systems Analyst Corporate - Oneida, NY 13421 Overview Salary Range $21.00 - $30.00 Hourly Position ... within help desk system * Administers and deactivates user access to the system per Security ...

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Assistant Store Manager

Syracuse, NY

$17 - $19/hr

Compensation Starting Pay Range: $17.00-$19.00 Hourly The Assistant Store Manager plays a pivotal ... We look for employees who are reliable, good communicators, and have a passion for helping people.

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Assistant Store Manager

Cicero, NY · On-site

$18 - $20/hr

Compensation Starting Pay Range: $18.00-$20.00 Hourly The Assistant Store Manager plays a pivotal ... We look for employees who are reliable, good communicators, and have a passion for helping people.

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Assistant Store Manager

Camillus, NY · On-site

$18 - $20/hr

Compensation Starting Pay Range: $18.00-$20.00 Hourly The Assistant Store Manager plays a pivotal ... We look for employees who are reliable, good communicators, and have a passion for helping people.

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Assistant Store Manager

East Syracuse, NY

$17 - $18/hr

Compensation Starting Pay Range: $17.00-$18.00 Hourly The Assistant Store Manager plays a pivotal ... We look for employees who are reliable, good communicators, and have a passion for helping people.

Critter Control

Customer Service Specialist

Syracuse, NY · On-site

$20 - $22/hr

As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our ... Pay of USD $20.00 to $22.00 hourly * Comprehensive benefits package including medical, dental ...

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Hourly Nmci Help Desk information

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$12

$22

$33

How much do hourly nmci help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for hourly nmci help desk in Syracuse, NY is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Hourly NMCI Help Desk technician, and why are they important?

To thrive as an Hourly NMCI Help Desk technician, you need solid troubleshooting skills, a foundational understanding of computer networks, and typically a relevant IT certification such as CompTIA A+ or Security+. Familiarity with NMCI systems, ticketing tools like Remedy, and remote support software is often required. Excellent communication, patience, and problem-solving abilities help technicians effectively assist end users and resolve issues efficiently. These skills are crucial to ensure smooth IT operations, maintain user productivity, and uphold security standards in a government IT environment.

What are the most common challenges faced by Hourly NMCI Help Desk professionals, and how can they be addressed?

Hourly NMCI Help Desk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting complex network issues, and maintaining compliance with security protocols. To address these, it's important to develop strong time management skills, stay up-to-date with NMCI system updates, and follow standard operating procedures closely. Collaborating with team members and leveraging internal knowledge bases can also help resolve issues more efficiently and provide better service to users.

What are Hourly NMCI Help Desk jobs?

Hourly NMCI Help Desk jobs involve providing technical support for users of the Navy Marine Corps Intranet (NMCI). Employees in these roles assist with troubleshooting computer hardware, software, and network issues for military and civilian personnel. They typically work on an hourly basis, responding to support tickets, phone calls, or emails, and ensuring that users' IT problems are resolved efficiently. Strong customer service skills and knowledge of common IT systems are essential for success in this position.

What is the difference between Hourly Nmci Help Desk vs Help Desk Technician?

AspectHourly Nmci Help DeskHelp Desk Technician
CredentialsTypically requires CompTIA A+ or similar certificationsOften requires CompTIA A+ or Microsoft certifications
Work EnvironmentGovernment or military IT support settings, often in secure facilitiesCorporate or IT service provider environments, help desk centers
Employer & IndustryPrimarily government agencies, defense, and military sectorsPrivate companies, IT service providers, corporate IT departments

The Hourly Nmci Help Desk and Help Desk Technician roles share similar technical skills and certifications, but differ mainly in their work environment and employer focus. The Nmci Help Desk typically supports government and military clients, while Help Desk Technicians serve a broader range of private sector companies. Both roles involve troubleshooting, user support, and technical assistance, making them closely related in the IT support industry.

What are the most commonly searched types of Nmci Help Desk jobs in Syracuse, NY? The most popular types of Nmci Help Desk jobs in Syracuse, NY are:
What are popular job titles related to Hourly Nmci Help Desk jobs in Syracuse, NY? For Hourly Nmci Help Desk jobs in Syracuse, NY, the most frequently searched job titles are:
What job categories do people searching Hourly Nmci Help Desk jobs in Syracuse, NY look for? The top searched job categories for Hourly Nmci Help Desk jobs in Syracuse, NY are:
What cities near Syracuse, NY are hiring for Hourly Nmci Help Desk jobs? Cities near Syracuse, NY with the most Hourly Nmci Help Desk job openings:
Hourly Nmci Help Desk jobs near you
IT Administrator

IT Administrator

Comfort Windows

Syracuse, NY • On-site

$22 - $27/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Full-Time

Professional

Syracuse, NY, US

Salary Range: $22.00 To $27.00 Hourly

Comfort Windows & Doors is seeking an entry-level IT Help Desk Specialist to provide frontline support for end-user devices and core business applications, assist users with internal tools and the company CRM platform, and support key operational tasks such as documentation and inventory tracking. The ideal candidate is technically curious, detail-oriented, and enjoys helping others solve problems.

Responsibilities

  • Provide first-level support for end-user hardware, peripherals, and core business applications.

  • Manage support requests via tickets, email, and phone, and document troubleshooting and resolutions in the ticketing system.

  • Provision and support user access (account setup, password resets, and permissions) in accordance with security policies.

  • Support users with basic Salesforce CRM usage and troubleshooting; escalate complex issues as needed.

  • Maintain internal documentation and end-user knowledge base.

  • Assist with inventory and asset tracking and perform regular data audits across key systems.

Qualifications

  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks and maintain accurate records.

  • Strong written and verbal communication skills, with the ability to support non-technical users effectively.

  • Customer service mindset with strong troubleshooting and problem-solving skills.

  • Familiarity with Windows, Microsoft 365, Active Directory, and basic networking concepts such as Wi-Fi, VPN, and DNS.

  • Proficiency in Microsoft Excel, including data entry, organization, and basic reporting.

  • Willingness to learn new systems and adapt to evolving business needs.

Comfort Windows & Doors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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