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Hourly Hotel Jobs in Puerto Rico (NOW HIRING)

The Condado Collection

PR · On-site

$13.75 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed ...

The Burks Companies

PR · On-site

$18 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

Guest Room Attendant - Hotel Housekeeping Location: Harrah's Casino & Resort, Lake Tahoe, Nevada Pay: $18.00 - $18.50 per hour (based on experience) Top PerksLow-cost employee housing available*One ...

The Burks Companies

PR · On-site

$15 - $15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

We're Hiring Guest Room Attendant - Hotel Housekeeping Location: Harrah's Casino & Resort, Cherokee, North Carolina Pay: $15.00 per hour + overtime + incentive pay for additional rooms cleaned, etc.

COSTA MANAGEMENT LLC

PR · On-site

$12.25 - $16.25/hr

As the hotel operates 24 hours a day, seven days a week, flexibility in scheduling and shifts may be required based on operational needs. The Night Auditor must always project a professional ...

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Hourly Hotel information

What is an hourly hotel job?

Hourly hotel jobs are positions within a hotel where employees are paid based on the number of hours they work, rather than receiving a fixed salary. Common hourly hotel jobs include front desk agents, housekeepers, bellhops, maintenance workers, and food service staff. These roles are essential for the daily operations of a hotel, ensuring guests have a comfortable and pleasant stay. Hourly hotel jobs can offer flexible schedules and are often a good entry point into the hospitality industry.

What are the key skills and qualifications needed to thrive as a hotel front desk agent, and why are they important?

To thrive as a Hotel Front Desk Agent, you need customer service expertise, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems, point-of-sale software, and phone systems is common in this role. Strong interpersonal skills, problem-solving abilities, and professionalism help agents handle guest requests and resolve issues promptly. These skills and qualities are essential for ensuring guest satisfaction and efficient hotel operations.

What are some common challenges faced by hourly hotel employees and how can they be managed effectively?

Hourly hotel employees often face challenges such as fluctuating work schedules, dealing with high guest turnover, and adapting to varied guest needs. Effective time management, strong communication skills, and teamwork are crucial in overcoming these challenges. Additionally, most hotels provide on-the-job training and encourage collaboration among staff, which helps employees handle busy periods and resolve guest issues efficiently. Staying organized and maintaining a positive attitude can greatly enhance both the employee and guest experience.

What is the difference between Hourly Hotel vs Hourly Front Desk Clerk?

AspectHourly HotelHourly Front Desk Clerk
CredentialsHigh school diploma or equivalent; some roles may require hospitality trainingHigh school diploma; customer service experience often preferred
Work EnvironmentHotel premises, including lobby, guest rooms, and common areasFront desk area, hotel lobby, and reception
Employer & Industry UsageHotels, motels, resortsHotels, motels, hospitality industry
Common Search & ComparisonYesYes

Both roles involve guest interaction and customer service within the hospitality industry. An Hourly Hotel typically refers to positions like housekeeping or maintenance, while an Hourly Front Desk Clerk focuses on guest check-in, reservations, and front desk operations. Understanding these differences helps job seekers find the right role based on credentials and work environment.

Is it possible to work part-time at an hourly hotel?

Yes, hourly hotel jobs often offer part-time positions, allowing employees to work fewer hours per week. These roles typically involve flexible scheduling and may require basic customer service skills and familiarity with hotel operations.

What are the most commonly searched types of Hotel jobs in Puerto Rico?

The most popular types of Hotel jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Hourly Hotel jobs?

Cities in Puerto Rico with the most Hourly Hotel job openings:

Hourly Hotel jobs near you

Overnight Guest Service Agent - Condado Vanderbilt Hotel

The Condado Collection

San Juan, PR • On-site

$14.50 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago

Job description

Overview

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.

The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed cuisine, exquisite rooms and suites, and highly personalized service. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together!

Key Responsibilities
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. 
  • Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous, and professional manner.
  • Handle all duties according to hotel policies, procedures, internal rules, and standards.
  • Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures, and events.
  • Have knowledge about room rates, packages, discounts, and promotions and know how to handle each.
  • Follow all cash handling and banking procedures to check out all guests efficiently.
  • Perform guest registration and room assignment and accommodate special requests of all guests.
  • Answer the phones according to the standards of proper etiquette.
  • Handle safe deposit boxes.
  • Be familiar with the AM, PM, and night daily checklist to ensure smooth daily operations.
  • Balance night audit transactions for daily sales journal information.
  • Reconciles Front Desk and Outlets cash deposits daily.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications. 
  • Ensure uniform and personal appearance are clean and professional.
  • Develop and maintain positive working relationships with others, support the team to reach common goals.
  • Perform other reasonable job duties as requested by Supervisors.
Qualifications
  • Hospitality oriented.
  • Master Degree in Hospitality Management is preferred.
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in hotel management software and Microsoft Office.
  • Able to work quickly and efficiently, especially under pressure
  • Must be able to lift up to 50 pounds. Standing for extended periods.
  • Flexibility to work late nights shifts, including weekends and holidays.
  • Fully Bilingual (Spanish / English)

Benefits

  • 401(k)

  • Employer Contribution to 401(k)

  • Health Insurance

  • Vision Insurance

  • Dental Insurance

  • Life Insurance

  • Paid Holidays

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Employment Type: FULL_TIME

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