ZipRecruiter

Log In

1

Hourly Dispatch Track Jobs in Oregon (NOW HIRING)

Evergreen Plumbing

Dispatch Coordinator

Salem, OR

$18 - $25/hr

Utilize dispatch software (e.g., ServiceTitan, FieldEdge, or similar) to track and optimize ... Competitive hourly pay: $18-$25/hour , depending on experience * Full benefits for full-time ...

next page

Showing results 1-20

All JobsHourly Dispatch Track JobsHourly Dispatch Track Jobs in Oregon

Hourly Dispatch Track information

Is it hard to get hired as a hourly dispatch track?

Getting hired as an hourly dispatch worker generally depends on relevant experience, communication skills, and familiarity with dispatch software. Entry-level positions may be easier to obtain, but some roles require prior knowledge of logistics or transportation operations. Having a valid driver’s license and the ability to work flexible hours can also improve chances of employment.

What is the difference between Hourly Dispatch Track vs Delivery Driver?

AspectHourly Dispatch TrackDelivery Driver
Required credentialsValid driver's license, dispatch software knowledgeValid driver's license, vehicle insurance
Work environmentDispatch centers, office settings, on-callOn the road, customer locations
Employer usageLogistics companies, transportation firmsCourier services, food delivery, retail

Hourly Dispatch Track professionals coordinate and monitor deliveries, often working in dispatch centers, while Delivery Drivers physically deliver goods to customers. Both roles require a valid driver's license, but Dispatch Track focuses on scheduling and tracking, whereas Delivery Drivers focus on transportation and customer service.

What are the most commonly searched types of Dispatch Track jobs in Oregon? The most popular types of Dispatch Track jobs in Oregon are:
What are popular job titles related to Hourly Dispatch Track jobs in Oregon? For Hourly Dispatch Track jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Hourly Dispatch Track jobs in Oregon look for? The top searched job categories for Hourly Dispatch Track jobs in Oregon are:
What cities in Oregon are hiring for Hourly Dispatch Track jobs? Cities in Oregon with the most Hourly Dispatch Track job openings:
Hourly Dispatch Track jobs near you

Dispatch Coordinator

Evergreen Plumbing

Salem, OR

$18 - $25/hr

Full-time

Re-posted 25 days ago

Job description

Position Summary:

The Dispatch Coordinator is responsible for efficiently scheduling and dispatching plumbing and mechanical service technicians to customer locations while ensuring optimal use of company resources. This role requires strong organizational, communication, and problem-solving skills to manage service requests, coordinate schedules, and maintain positive customer relationships.

Key Responsibilities:Dispatching and Scheduling (50%)

  • Schedule, assign, and dispatch service technicians based on job priority, location, and skill level

  • Monitor job progress and reassign technicians as needed to meet service deadlines

  • Maintain accurate records of all dispatched jobs, technician availability, and customer interactions

  • Proactively adjust schedules to handle emergency or urgent service requests

  • Utilize dispatch software (e.g., ServiceTitan, FieldEdge, or similar) to track and optimize technician routes

Customer Communication (20%)

  • Communicate with customers to confirm service appointments, provide ETA updates, and follow up on service completion

  • Respond promptly to customer inquiries, resolve scheduling conflicts, and manage expectations effectively

  • Provide courteous and professional service to maintain high customer satisfaction

Technician Coordination (15%)

  • Relay detailed job information, including work scope, safety requirements, and customer preferences, to technicians

  • Ensure technicians have the necessary tools, materials, and instructions before dispatch

  • Monitor technician workload and adjust assignments to prevent burnout and maintain efficiency

Administrative and Reporting (10%)

  • Maintain detailed records of service calls, work orders, and technician schedules

  • Assist with generating reports related to technician productivity, job completion rates, and customer feedback

  • Verify that all job documentation is accurate and complete before closing out work orders

Emergency Response and Problem-Solving (5%)

  • Coordinate emergency response efforts for after-hours calls, ensuring timely resolution of urgent plumbing and mechanical issues

  • Troubleshoot scheduling conflicts and unforeseen challenges with minimal disruption to operations

Qualifications:

  • High school diploma or equivalent required

  • Prior experience in a customer service, dispatching, or scheduling role preferred

  • Strong communication, multitasking, and problem-solving skills

  • Detail-oriented, reliable, and able to adapt to fast-changing situations

Benefits:

  • Competitive hourly pay: $18-$25/hour, depending on experience

  • Full benefits for full-time employee

  • Supportive team atmosphere and opportunities for growth

Apply now to join the Evergreen Plumbing team!

Apply