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Towing Dispatch Jobs in Oregon (NOW HIRING)

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Tow Truck Operator

Portland, OR · On-site

$19 - $22/hr

As a tow truck driver at Newhouse Towing, you will be responsible for safely operating a company ... Respond to dispatched calls and maintain communication with dispatch throughout the shift * Safely ...

Dispatcher

Portland, OR · On-site

$21.19 - $26.47/hr

The Dispatch role plays a crucial part in the organizations business and branch growth. Responsibilities * Direct activities related to towing operations and on-time performance goals. * Manage tow ...

The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the ...

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Tow Truck Driver Wheel Lift

Portland, OR · On-site

$50K - $100K/yr

Respond to dispatch calls and navigate to service locations efficiently. * Secure vehicles for towing, ensuring no damage occurs in transit. * Complete necessary paperwork and digital documentation ...

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Tow Truck Driver Wheel Lift

Portland, OR · On-site

$50K - $100K/yr

Respond to dispatch calls and navigate to service locations efficiently. * Secure vehicles for towing, ensuring no damage occurs in transit. * Complete necessary paperwork and digital documentation ...

Towing Dispatch information

See Oregon salary details

$11

$22

$35

How much do towing dispatch jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for towing dispatch in Oregon is $22.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $25.43 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a towing dispatcher?

To thrive as a Towing Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS systems, and two-way radio communication is typically required. Excellent problem-solving abilities, stress management, and clear communication help you efficiently coordinate with drivers and customers. These skills ensure timely response to roadside incidents and smooth operations, which are critical for customer satisfaction and safety.

What are common challenges faced by towing dispatchers and how can they be managed?

Towing dispatchers often deal with high-pressure situations, such as coordinating multiple service calls during peak times or handling emergencies. Balancing urgent requests, managing driver availability, and ensuring clear communication between customers and drivers are frequent challenges. Effective time management, familiarity with dispatch software, and strong communication skills are crucial for staying organized and reducing stress. Building a supportive rapport with both drivers and customers helps resolve issues quickly and improves overall efficiency.

What is the difference between Towing Dispatch vs Towing Coordinator?

AspectTowing DispatchTowing Coordinator
CertificationsOften requires dispatch or logistics trainingSimilar certifications, sometimes additional management training
Work EnvironmentPrimarily in call centers or office settings, coordinating tow requestsOffice-based, overseeing dispatch operations and team coordination
Employer & Industry UsageUsed by towing companies, roadside assistance firmsUsed in larger towing operations, fleet management
Search & Comparison IntentFocuses on dispatching tow trucks efficientlyInvolves overseeing dispatch processes and team management

While both roles involve coordinating towing services, Towing Dispatch primarily focuses on managing incoming requests and dispatching tow trucks, whereas Towing Coordinator often has broader responsibilities including overseeing dispatch operations and team supervision. The roles are closely related and often overlap, but the Coordinator role may include additional managerial duties.

What is a towing dispatcher?

Towing dispatchers are professionals responsible for coordinating and sending tow truck drivers to assist customers in need of vehicle towing or roadside assistance. They receive requests for service, assess the situation, and determine the most appropriate response based on location, urgency, and available resources. Towing dispatchers use communication systems and mapping tools to monitor drivers, communicate with customers, and ensure efficient service delivery. Their role is crucial for providing timely help and maintaining customer satisfaction in emergency or breakdown situations.
What are popular job titles related to Towing Dispatch jobs in Oregon? For Towing Dispatch jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Towing Dispatch jobs in Oregon look for? The top searched job categories for Towing Dispatch jobs in Oregon are:
What cities in Oregon are hiring for Towing Dispatch jobs? Cities in Oregon with the most Towing Dispatch job openings:
Infographic showing various Towing Dispatch job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 91% Full Time, 5% Part Time, and 3% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $46,667 per year, or $22.4 per hour.

Tow Truck Operator

Newhouse Towing

Portland, OR • On-site

$19 - $22/hr

Full-time

PTO

Re-posted 29 days ago

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Job description

As a tow truck driver at Newhouse Towing, you will be responsible for safely operating a company truck, assisting customers, and completing a variety of roadside and towing services. This position requires strong awareness, reliability, and the ability to stay calm and professional in fast-paced or high-pressure situations.

What You’ll Do

  • Perform a daily inspection of your truck before starting your shift
  • Respond to dispatched calls and maintain communication with dispatch throughout the shift
  • Safely load, transport, and unload vehicles
  • Provide roadside services including jump starts, lockouts, fuel delivery, and tire changes
  • Greet customers professionally and assist them when needed
  • Follow instructions at drop locations and confirm proper vehicle placement
  • Complete all required paperwork, including invoices and daily till sheets
  • Take required photos and document each call accurately
  • Work safely in and around traffic at all times
  • Maintain and clean company equipment
  • Work as part of a team and support other drivers when needed

What This Job Requires

  • Ability to stay calm and make good decisions under pressure
  • Strong attention to detail and ability to follow procedures
  • Good communication with customers, dispatch, and team members
  • Ability to work independently and manage your time effectively
  • Physical ability to lift at least 50 lbs and perform hands-on work outdoors in all weather

What to Expect

  • A mix of towing and roadside service calls
  • A fast-paced environment where calls can vary day to day
  • Interaction with customers who may be stressed or in difficult situations
  • Responsibility for your truck, equipment, and documentation

Training

  • No experience required

Hands-on training provided for the right candidate

Qualified Applicants

  • Valid driver’s license with no more than 2 citations within the past 5 years
  • Must be at least 21 years old
  • Ability to pass a background check (required for insurance and police contract compliance)
  • Maintain a valid DOT medical card (or ability to obtain and maintain one)
  • Ability to pass pre-employment and random drug screenings
  • Reliable transportation to and from work
  • Ability to lift 50 lbs and perform physical tasks including bending, squatting, and pulling
  • Maintain a clean, professional appearance

Company Description

Newhouse Towing has proudly served the Portland metro area since 1937. As a family-owned and operated company, we’ve built our reputation on reliability, professionalism, and showing up when it matters most.

We operate 24/7, providing towing and roadside services throughout the area, including work with local agencies and high-priority calls. Our drivers regularly respond to time-sensitive situations where professionalism, clear communication, and the ability to stay calm under pressure are critical.

Our team is known for being respectful, dependable, and efficient—qualities our customers consistently recognize. Many of our calls involve stressful situations, and we take pride in handling them the right way while supporting each other as a team.

This is a fast-paced job that requires accountability, awareness, and a strong work ethic. We provide hands-on training and the opportunity to be part of a company that values reliability and takes pride in doing the job right.

We’re looking for individuals who can represent the company professionally in all situations and be trusted to handle calls independently.