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Dispatcher Trainee Jobs in Oregon (NOW HIRING)

Police Dispatcher Trainee

Hillsboro, OR ยท On-site

$60K - $75K/yr

Police Dispatcher Trainee Answer the Call! Join WCCCA - the second largest primary 9-1-1 Center in Oregon. We provide around the clock 9-1-1 emergency communications for over 15 police and fire ...

Trader Trainee Job Status: Full Time Location: Tualatin, Oregon About Buckeye Pacific At Buckeye ... Provide freight quotes and dispatch updates to traders and business partners. * Research potential ...

WAGES $31.40 - $37.87 Trainee Pay Rate* $34.48 - $46.16 Certified Pay Rate* *Hourly rate negotiable ... as the central dispatch for the entire facility in routine and emergency situations. Controls ...

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Dispatcher Trainee information

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$11

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How much do dispatcher trainee jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for dispatcher trainee in Oregon is $23.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.14 per hour, depending on experience, location, and employer.

What is a dispatcher trainee?

A Dispatcher Trainee is an entry-level position for individuals learning to coordinate and manage communications for emergency or non-emergency services, such as police, fire, ambulance, or transportation. Trainees receive on-the-job training to understand protocols, use communication equipment, and handle stress in fast-paced environments. Their role is to support senior dispatchers while becoming proficient in processing calls, dispatching appropriate units, and maintaining detailed records. As they gain experience and pass required assessments, they may advance to full dispatcher roles.

How to get started as a dispatcher trainee?

To start as a dispatcher trainee, you typically need a high school diploma or equivalent and strong communication skills. Many companies offer on-the-job training, and familiarity with dispatch software or GPS systems can be beneficial. Entry-level positions often require a clean driving record and the ability to work in a fast-paced environment.

Is it hard to get hired as a dispatcher trainee?

Getting hired as a dispatcher trainee can vary depending on the employer and location, but generally, it requires good communication skills, basic computer knowledge, and a willingness to learn. Some positions may require a high school diploma or equivalent, and on-the-job training is often provided. Competition can be moderate, and having relevant certifications or experience in customer service can improve chances.

What are the key skills and qualifications needed to thrive as a dispatcher trainee?

To thrive as a Dispatcher Trainee, you need strong organizational skills, attention to detail, and the ability to multitask, often supported by a high school diploma or equivalent. Familiarity with dispatch software, two-way radio systems, and basic computer applications is typically required. Excellent communication, stress management, and problem-solving abilities help you handle high-pressure situations and interact effectively with callers and team members. These skills are essential for ensuring accurate, timely information flow and maintaining safety and efficiency in emergency or logistics operations.

What are some common challenges faced by dispatcher trainees during their initial training period?

Dispatcher Trainees often encounter challenges such as managing high-pressure situations, quickly adapting to rapidly changing information, and efficiently using specialized communication systems. Learning to prioritize multiple incoming requests and maintaining clear communication with both field personnel and the public can be demanding. However, structured training programs, mentorship from experienced dispatchers, and ongoing feedback help trainees build confidence and proficiency over time.

What is the difference between Dispatcher Trainee vs Dispatcher?

AspectDispatcher TraineeDispatcher
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; experience preferred
Work EnvironmentTraining period, supervised, entry-levelFull responsibilities, independent decision-making
Job ResponsibilitiesLearning dispatch procedures, shadowingScheduling, routing, communication with drivers

The Dispatcher Trainee is an entry-level position focused on learning and shadowing experienced dispatchers, while the Dispatcher is a fully responsible role managing daily operations. The trainee is in a learning phase, whereas the dispatcher handles independent decision-making and client interactions.

What are the most commonly searched types of Dispatcher jobs in Oregon? The most popular types of Dispatcher jobs in Oregon are:
What job categories do people searching Dispatcher Trainee jobs in Oregon look for? The top searched job categories for Dispatcher Trainee jobs in Oregon are:
What cities in Oregon are hiring for Dispatcher Trainee jobs? Cities in Oregon with the most Dispatcher Trainee job openings:
Infographic showing various Dispatcher Trainee job openings in Oregon as of August 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,448 per year, or $23.3 per hour.

Police Dispatcher Trainee

MSCCN

Hillsboro, OR โ€ข On-site

$60K - $75K/yr

Full-time

Posted 28 days ago


Job description


Police Dispatcher Trainee
Answer the Call!
Join WCCCA - the second largest primary 9-1-1 Center in Oregon. We provide around the clock 9-1-1 emergency communications for over 15 police and fire agencies that serve Washington County and also provide fire service into Clackamas, Yamhill and Multnomah Counties.
Working for WCCCA means having a stable job environment while being able to serve your community. Working at WCCCA also means having opportunities for advancement. We have several paths employees can take to advance in their careers.
Our Call Takers and Dispatchers are truly the FIRST first responders. Being a first responder is a mindset and for many, a calling. First responder's core values are deeply rooted in dedication, excellence, commitment, respect, partnership building, creativity, resourcefulness and compassion
All roles at WCCCA come with great benefits and competitive pay. Thorough, on -the-job paid training is provided. If this sounds good to you, apply today!
A Police Dispatcher operates complex communications equipment including the radio, multi-line telephone systems, and computer aided dispatch (CAD) to access, input and process emergency and non-emergency calls for service and to dispatch police or fire units. A Police Dispatcher will perform call taking functions and serve as a Police Dispatcher.
Examples Of Essential Duties:
EXAMPLES OF ESSENTIAL DUTIES:
Duties may include, but are not limited to, the following:
  1. Receive telephone calls utilizing complex telephone equipment, listen to callers to accurately ascertain the nature of the call and prioritize information according to established procedures.
  2. Listen and comprehend phone calls and public safety field unit radio transmissions and accurately evaluate information to determine appropriate action(s) to be taken in a timely fashion.
  3. Maintain highly accurate records of events, written logs and reports of actions taken that may be used in legal proceedings.
  4. Use an array of complex references and resources to solve questions, determine appropriate courses of action and provide correct levels and types of service to the public.
  5. Screen and forward phone calls to other County divisions and agencies as appropriate.
  6. Use phone and computer simultaneously and monitor multiple computer screens.
  7. Identify non-English speakers and quickly and effectively utilize approved interpreters or equipment to aid in communicating.
  8. Maintain a positive customer service attitude with community members, users, co-workers and management, often under pressure and time constraints.
  9. Ability to work in a 24/7/365 facility and work varied shifts that span a 24-hour period (i.e. day, swing and graveyard shifts) including weekends and holidays; must be able to work unscheduled and/or mandatory overtime, as required.
  10. Must be reliable and dependable and report for work on a consistent and predicable basis.
  11. Successfully complete a variety of required certifications, such as Law Enforcement Data System (LEDS), emergency medical dispatching, Oregon Basic Telecommunicator, etc.
  12. This position is designated as Essential Personnel. Essential Personnel are expected to report to work on time during extreme weather conditions.
  13. Perform other duties as assigned.
Typical Qualifications:
What We're Looking For:
  • Willing to work shift work and last minute overtime
  • A track record of honesty and integrity
  • Willingness to learn and accept feedback
  • Ability to keep track of multiple tasks in a fast-paced environment
Qualifications:
To move forward in the hiring process, candidates must meet the minimum qualifications. We encourage you to consider your skillset before applying. If you meet the minimum qualifications and believe your skills match up to this role, please complete the application.
  • High school diploma or GED
  • Typing ability with speed and accuracy
  • No disqualifying criminal history
  • 1 year of customer service experience
  • 1 year of computer data entry and retrieval of information
  • Any combination of experience and training that would likely provide the required knowledge, skills and abilities is qualifying.
LICENSING AND CERTIFICATION:
  • Must obtain within 18 months of hire and maintain:
    1. DPSST Basic Telecommunicator Certification.
    2. EMD Certification.
    3. CPR/First Aid/AED Certification.
    4. LEDS certification.
KNOWLEDGE, SKILLS AND ABILITIES:
  • Communicate clearly and concisely in English over the telephone with a variety of people of various educational, ethnic and social/cultural backgrounds;
  • Able to prioritize complex incidents based on a number of situational variables following established policy;
  • Capable of quickly deciding on an appropriate course of action;
  • Ability to write clearly, accurately, concisely and legibly;
  • Knowledgeable of or the ability to learn CAD functions and commands, communication radio systems LEDS formats, common police fire and medical terms and operation of basic office machinery.
  • Skill in typing complex alphanumeric data into a computer system with high accuracy and speed;
  • Ability to multitask and retain information over long periods of time.
  • Ability to read, interpret and apply agency standard operating guidelines, administrative directives, and user agency protocols, some of which may change frequently;
  • Ability to read and comprehend complex written material containing technical, legal and medical terminology;
  • Ability to adjust to frequently changing workloads;
  • Ability to adhere to the ethical and legal standards required to achieve and maintain Basic Telecommunicator and Emergency Medical Dispatch certification through the State of Oregon;
  • Ability to participate in mandatory training.
  • Ability to exercise good judgment, common sense and emotional intelligence in accomplishing responsibilities and in interactions with others.
  • Capable of applying a high level of initiative, discretion and judgment in accomplishing assigned tasks; ability to work under stressful and emotional conditions; ability to maintain confidentiality.
  • Ability to establish and maintain effective relationships with those contacted in the course of work. This may include other employees, representatives of other agencies and organizations as well as members of the community.
Supplemental Information:
The Selection process will consist of:
  • Aptitude and Suitability assessments
  • Phone and in person interviews
  • Sit along with a dispatcher
Candidates receiving a conditional offer must pass:
  • Thorough background investigation
  • Medical examination and drug screen
  • Psychological evaluation

What to Expect from our Selection Process: Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Marijuana use is evaluated consistent with current state law regulations. PLEASE NOTE: Once the posting closes, the process can take several months to complete.
This is an entry level position. This position is non-exempt and represented by a Collective Bargaining Association (CBA).
PHYSICAL DEMANDS:
Sit at a desk or console for extended periods of time; occasionally walk, stand, or stoop; occasionally lift, carry, push, pull, or otherwise move objects weighing up to 10 pounds; use tools or equipment requiring a high degree of dexterity; work for sustained periods of time maintaining concentrated attention to detail; take information from callers who may be excited, abusive, use profanity, are incoherent, drunk or hysterical; must meet all physical standards as set forth by the State of Oregon to include visual acuity, hearing, speaking and basic physical health that provides the stamina to perform the duties of a Police Dispatcher Trainee for long periods of time.
Accommodations may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.
SUPERVISON RECEIVED/EXERCISED:
This position receives direction and supervision from the Operations Supervisor. This position does not supervise others.
It is important that your application include all the requested and required information, including complete work experience and education. A resume and/or cover letter is not a substitute for required information omitted on the application. When filling out the Work Experience section, please include 10 years of work experience. Incomplete applications will not be processed.