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Dispatcher Trainee Jobs in Oregon (NOW HIRING)

City of Corvallis

9-1-1 Telecommunicator

Corvallis, OR · On-site

Provide call answering and public safety dispatch services for ten (10) public safety agencies ... During the training period a trainee can expect to work all shifts (days, swings, and nights) while ...

City of Corvallis

9-1-1 Telecommunicator

Corvallis, OR

$31.72 - $40.48/hr

Provide call answering and public safety dispatch services for ten (10) public safety agencies ... During the training period a trainee can expect to work all shifts (days, swings, and nights) while ...

City of Corvallis, OR

9-1-1 Telecommunicator

Corvallis, OR · On-site

$31.72 - $40.48/hr

Provide call answering and public safety dispatch services for ten (10) public safety agencies ... During the training period a trainee can expect to work all shifts (days, swings, and nights) while ...

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How much do dispatcher trainee jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for dispatcher trainee in Oregon is $23.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.14 per hour, depending on experience, location, and employer.

What is a dispatcher trainee?

A Dispatcher Trainee is an entry-level position for individuals learning to coordinate and manage communications for emergency or non-emergency services, such as police, fire, ambulance, or transportation. Trainees receive on-the-job training to understand protocols, use communication equipment, and handle stress in fast-paced environments. Their role is to support senior dispatchers while becoming proficient in processing calls, dispatching appropriate units, and maintaining detailed records. As they gain experience and pass required assessments, they may advance to full dispatcher roles.

How to get started as a dispatcher trainee?

To start as a dispatcher trainee, you typically need a high school diploma or equivalent and strong communication skills. Many companies offer on-the-job training, and familiarity with dispatch software or GPS systems can be beneficial. Entry-level positions often require a clean driving record and the ability to work in a fast-paced environment.

Is it hard to get hired as a dispatcher trainee?

Getting hired as a dispatcher trainee can vary depending on the employer and location, but generally, it requires good communication skills, basic computer knowledge, and a willingness to learn. Some positions may require a high school diploma or equivalent, and on-the-job training is often provided. Competition can be moderate, and having relevant certifications or experience in customer service can improve chances.

What are the key skills and qualifications needed to thrive as a dispatcher trainee?

To thrive as a Dispatcher Trainee, you need strong organizational skills, attention to detail, and the ability to multitask, often supported by a high school diploma or equivalent. Familiarity with dispatch software, two-way radio systems, and basic computer applications is typically required. Excellent communication, stress management, and problem-solving abilities help you handle high-pressure situations and interact effectively with callers and team members. These skills are essential for ensuring accurate, timely information flow and maintaining safety and efficiency in emergency or logistics operations.

What are some common challenges faced by dispatcher trainees during their initial training period?

Dispatcher Trainees often encounter challenges such as managing high-pressure situations, quickly adapting to rapidly changing information, and efficiently using specialized communication systems. Learning to prioritize multiple incoming requests and maintaining clear communication with both field personnel and the public can be demanding. However, structured training programs, mentorship from experienced dispatchers, and ongoing feedback help trainees build confidence and proficiency over time.

What is the difference between Dispatcher Trainee vs Dispatcher?

AspectDispatcher TraineeDispatcher
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; experience preferred
Work EnvironmentTraining period, supervised, entry-levelFull responsibilities, independent decision-making
Job ResponsibilitiesLearning dispatch procedures, shadowingScheduling, routing, communication with drivers

The Dispatcher Trainee is an entry-level position focused on learning and shadowing experienced dispatchers, while the Dispatcher is a fully responsible role managing daily operations. The trainee is in a learning phase, whereas the dispatcher handles independent decision-making and client interactions.

What are the most commonly searched types of Dispatcher jobs in Oregon? The most popular types of Dispatcher jobs in Oregon are:
What are popular job titles related to Dispatcher Trainee jobs in Oregon? For Dispatcher Trainee jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Dispatcher Trainee jobs in Oregon look for? The top searched job categories for Dispatcher Trainee jobs in Oregon are:
What cities in Oregon are hiring for Dispatcher Trainee jobs? Cities in Oregon with the most Dispatcher Trainee job openings:
Dispatcher Trainee jobs near you
Infographic showing various Dispatcher Trainee job openings in Oregon as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,448 per year, or $23.3 per hour.

9-1-1 Telecommunicator

City of Corvallis

Corvallis, OR • On-site

Other

Re-posted 20 days ago

Job description

Position Summary

Member of the Corvallis Regional 9-1-1 Communications Center (CRCC) team within the City of Corvallis Police Department Professional Standards and Support Division. Provide call answering and public safety dispatch services for ten (10) public safety agencies throughout Benton County. Answer emergency and non-emergency telephone calls and requests for public safety services; determine the nature of the call and deploy the appropriate personnel and equipment; operate computer-aided dispatch system and various mission-critical communications equipment. Coordinate inter-agency and multi-agency public safety responses, ensure responder safety, and respond to needs of community members to safeguard live and property, and to promote community livability. Adhere to a Telecommunicator Code of Ethics, maintain proficiency in established policies, procedures, telecommunications equipment and geography of area served.


Full-time 40 hours per week, CRCCA represented

18-month probationary period


The Corvallis Regional 9-1-1 Communications Center operates 24 hours a day, 365 days a year including holidays and weekends.

Work rotating shift work and/or compressed work schedules, including nights, weekends, and holidays.

Work mandatory overtime with no notice and/or respond to the workplace when emergency situations warrant including but not limited to times of civil unrest, natural disasters, and inclement weather.

Telecommunicators work 5 days a week, 8 hours a day. Our Shifts include days, swings, and nights. Schedules rotate every three months according to our association's shift bidding process and operational needs.

During the training period a trainee can expect to work all shifts (days, swings, and nights) while learning the duties and responsibilities of the position.

Cert Pay: DPSST Intermediate 4.5% DPSST Advanced 8.0%

Lateral applicants may start at a higher wage depending on experience.


Proposed Recruitment Timeline for Multiple Positions

May 22, 2026

Recruitment Opens

Ongoing

Application review & CritiCall test invitations sent

CritiCall test completion deadline

Speed Interviews

Oral Boards & Final Interviews

Background/Medical/Drug Screen/Psych

Anticipated appointment for positions will be as appropriate


Essential Duties
Answers emergency and non-emergency phone calls via multi-line telephones, assesses needs of caller and dispatches police, fire and/or medical response teams and equipment.Gives emergency instructions to the caller while responding units are in transit, including emergency medical pre-arrival instructions.
Processes calls to determine the incident location, nature of the incident, severity (priority), and other information pertinent to the appropriate and safe response to the situation.
Manages callers; calms and controls callers, communicates with special needs callers, and communicates with callers from diverse demographic backgrounds while providing professional, excellent service as required by policies and procedures.
Provides instructions to callers to help guard their safety as well as others at the scene. Remains on the phone with callers as situations require.
Provides instructions to the caller to render medical aid to the sick and injured until the arrival of Emergency Medical Services (EMS).
Dispatches the appropriate police, fire, EMS and Emergency Management Agency using radio tone paging, Mobile Data Terminal (MDT), CAD text messaging, VHF or 700 MHz radio system, telephone, or other telecommunications devices and software as needed.
Appropriately transfers or routes calls for service in outside jurisdictions to the appropriate Public Safety Answering Point (PSAP).
Enters accurate and orderly information into computer systems to generate calls for service; listens and talks to callers while typing information into the Computer Aided Dispatch System (CAD), or recording information on a manual call card.Ensures public safety responders have accurate and updated call for service information.
Processes multiple phone calls, tracks/talks to responders over multiple radio frequencies, updates CAD, tracks /changes field unit status in CAD, runs data base checks, maintains awareness of field situations and what is transpiring in the communications center, assists co-workers when needed and processing requests from field units.
Maintains working knowledge of geography of 9-1-1 service area; utilizes various electronic or paper maps, determines appropriate emergency response type, jurisdiction, and closest appropriate public safety apparatus (units) to deploy to various situations.
Maintains knowledge of various mutual aid and automatic aid agreements between 9-1-1 User Agencies and deploys public safety resources as required.
Maintains "situational awareness," thinks ahead and anticipates needs for resources and/or information to ensure effective, efficient, and timely assistance to public safety responders and the community.
Monitors and tracks the status of public safety responders; monitors and responds to internal unit tracking and emergency radio ID alarms to ensure responder safety. Coordinates and tracks interagency and multi-agency public safety responses.
Monitors and responds to government entity panic alarms; monitors public safety premise security video cameras.
Correctly perform various computer operations to access sensitive and restricted law enforcement information systems; correctly disseminate the information.
Maintains appropriate security and confidentiality of information created or encountered in the performance of assigned duties.
Obtains and maintains all required certifications for the position.Abides by the Oregon Telecommunicator Code of Ethics.
Works overtime without advance notice and/or responds back to the work place during emergencies and/or to ensure adequate staffing in the 9-1-1 Center to provide efficient, effective service to the public and agencies served.
Arrives to work, meetings, and other work-related functions on time and maintains regular job attendance.

Acts ethically and honestly; applies ethical standards of behavior to daily work activities and interactions. Builds confidence in the City through own actions.

Conforms with all safety rules and performs work in a safe manner.
Maintains effective work relationships.
Adheres to all City and Department policies.
Qualifications and Skills
Education and Experience
High school diploma or equivalent.
Communications centered customer service work experience preferred.
Knowledge, Skills and Abilities
Ability to learn the geographic area, community, agency resources, standard operating procedures, and mutual aid agreements by the end of the probationary period.
Ability to accurately read maps and use various GIS/mapping software to determine appropriate public safety responses and to assist public safety responders locate calls for service.
Excellent listening skills and the ability to communicate clearly and elicit needed information from emotionally stressed and otherwise challenging callers; ability to adapt and communicate effectively with diverse public.
Ability to change quickly between essential tasks: process all telephone calls and accurately type pertinent call for service information into CAD while talking to/reassuring caller, simultaneously dispatching and communicating with public safety responders by radio, communicating with/helping co-workers and being aware of what other activities are occurring in the 9-1-1 Communications Center.
Ability to use text-telephones (TTY) to communicate with speech or hearing impaired callers.
Ability to establish and maintain good working relationships with co-workers, all 9-1-1 User Agency members and the public.
Ability to function as an effective member of a close working team.
Ability to remain calm in emergency situations and relay that composure to callers and field personnel.
Ability to process, assess, and react to large amounts of information quickly; and to concentrate during periods of high stress.
Ability to make accurate, logical decisions during various emergency and non-emergency situations.
Ability to maintain confidentiality and exercise discretion and judgment in dealing with sensitive or confidential information.
Ability to learn to use a computer to perform the essential functions of the position in a timely and accurate manner.
Ability to keyboard by touch quickly enough to keep up with the demands of the job. Efficiently utilize computers in the performance of the essential functions of the position. Ability to learn to use required computer systems, software, and various communications equipment necessary to perform the essential functions of the position. Ability to troubleshoot and resolve simple computer and equipment issues.
Special Requirements
Ability to obtain and maintain all required state certificates and licenses by the end of the probationary period including:
  • Certification as Department of Public Safety and Training (DPSST) Basic Telecommunicator and Emergency Medical Dispatch
  • LEDS Update/Inquiry level certification
  • CPR and First Aid certification
Ability to successfully pass a pre-employment drug screen and the Department of Public Safety and Training (DPSST) medical examination that includes vision and hearing tests and a psychological examination.
Ability to successfully pass a comprehensive background investigation including criminal history check and obtain an Oregon State Police Criminal Justice Information Systems clearance.
Demonstrable commitment to sustainability.
Demonstrable commitment to promoting and enhancing equity, diversity and inclusion.
Ability to work rotating shift work and/or compressed work schedule, including nights, weekends and holidays.
Ability to work mandatory overtime with no notice and/or respond to the workplace from home when emergency situations warrant, including but not limited to: times of civil unrest, natural disasters and inclement weather.
The individual shall not pose a direct threat to the health or safety of the individual or others in the workplace.

How to Apply

Qualified applicants must submit an online application located on the City of Corvallis website(click on "Apply" above).

Applications will be accepted and reviewed weekly until position is filled.

Applicants are encouraged to include a cover letter and resume with the online application; however, resumes will not be accepted in lieu of a completed online application. Late or incomplete applications will not be accepted/considered.

Applicants may reapply and test in CritiCall multiple times. Test scores are applicable for up to one year. Previous applicants may apply.

*Please do not include personal or protected information in attached resumes or cover letters, this includes your birth date, age, dates of education, and graduation dates.*

Apply