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Hourly Desktop Support Jobs in Missouri (NOW HIRING)

Samprasoft

Desktop Support

Wildwood, MO · On-site

Desktop Support Technician Under minimal supervision, act as support resource providing second-tier support for IT incidents and requests from associates via phone and email to resolve problems ...

Artech Information System LLC

desktop support

Kansas City, MO · On-site

$19.75 - $25.25/hr

Desktop Support Representative Distributed Client Services Location: Kansas City,MO Duration:1+ year (with possible extension) Job id : Fast Path [19032] Skills Overview Deskside Support Tech. Must ...

Artech Information System LLC

desktop support

Saint Louis, MO · On-site

$19.75 - $25/hr

Desktop Support Representative Onsite Support Location: St Louis, MO Duration: 1+ years (Possible Extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP ...

Artech Information System LLC

desktop support

Kansas City, MO · On-site

$19.75 - $25.25/hr

Desktop Support LOCATION: KANSAS CITY, MO Duration: 1+ year Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and ...

Noblesoft Technologies

Desktop support

Kansas City, MO · On-site

$19.75 - $25.25/hr

Desktop support Technician Location : Kansas City, Missouri (onsite) About Job role - As a member of the Field Service Operations team the candidate will provide high quality support with very good ...

Premier Tech Inc

Desktop Support Analyst

Kansas City, MO · On-site

$22.75 - $30.50/hr

Desktop Support Analyst Consultant Kansas City, MO | Full-Time | 12-Month Contract | Hybrid (after onboarding) Responsibilities * Provide Tier 2 end-user support across Windows, MacOS, laptops, PC ...

Artech Information System LLC

Desktop support

Saint Louis, MO · On-site

$19.75 - $25/hr

... desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. The support platform is Microsoft OS ...

Artech Information System LLC

desktop support

Saint Louis, MO · On-site

$19.75 - $25/hr

... remove desktop PCs and monitors. * Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. * The support platform is ...

Artech Information System LLC

desktop support

Earth City, MO · On-site

$19.25 - $24.50/hr

Deskside Support Representative Distributed Client Services Location : Earth city ,MO Duration: 12 ... desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills ...

AA2IT

Desktop Support Technician II

Earth City, MO · On-site

$19 - $21/hr

Desktop support duties (M-F? 8-5? Overtime? On-call?): M-F with On Call Rotations MUST HAVE: * Deskside Support Experience - and 3 + years * Desktop Break/Fix Experience - 3 years + exp * Imaging ...

Columbia College

Desktop Support Specialist

Columbia, MO · On-site

$41.53K - $45K/yr

Desktop Support Specialist Department: Technology Services Location: Columbia, MO Type: Staff, Full-time Pay: $41,527 to $45,000 per year (Pay range may vary based on geographic location) Applicants ...

Columbia College

Desktop Support Specialist

Columbia, MO · On-site

$41.53K - $45K/yr

Desktop Support Specialist Department: Technology Services Location: Columbia, MO Type: Staff, Full-time Pay: $41,527 to $45,000 per year (Pay range may vary based on geographic location) Applicants ...

GTN Technical Staffing

Be Seen First

Desktop Support Engineer

Jennings, MO · On-site

$28/hr

Imaging devices, including desktops, laptops, and other devices as needed. * Install, configure, troubleshoot infrastructure - server/network devices. * Handle IT shipping/receiving and dispatch of ...

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Hourly Desktop Support information

What is the difference between Hourly Desktop Support vs Help Desk Technician?

AspectHourly Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, client locations, or remoteHelp desk, call center, or remote
Employer & Industry UsageIT service providers, corporate ITIT support, corporate, or MSPs
Common Search & ComparisonYesYes

Hourly Desktop Support and Help Desk Technician roles both involve troubleshooting and resolving technical issues. However, Hourly Desktop Support often emphasizes on-site or remote hardware and software support for individual users, while Help Desk Technicians typically handle remote support via phone or ticketing systems. Both roles require similar certifications and are common in IT support environments, but their work settings and daily tasks may differ slightly.

What are the most commonly searched types of Desktop Support jobs in Missouri? The most popular types of Desktop Support jobs in Missouri are:
What cities in Missouri are hiring for Hourly Desktop Support jobs? Cities in Missouri with the most Hourly Desktop Support job openings:
Hourly Desktop Support jobs near you
Desktop Support

Desktop Support

Samprasoft

Wildwood, MO • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Desktop Support Technician

Under minimal supervision, act as support resource providing second-tier support for IT incidents and requests from associates via phone and email to resolve problems regarding hardware, software, and peripherals. Use detailed knowledge of the RGA infrastructure environment to effectively deliver IT and business requirements. Resolve as many requests as possible during first contact, determine urgency of needs, prioritize, and respond to support requests by taking corrective action. Provide customer-oriented follow-up in a courteous, efficient, and timely manner. Dispatch, and close service requests using ServiceNow software.

Responsibilities
  • Respond to escalated service requests from Help Desk associates and other team specialists, working to identify, troubleshoot, and resolve operator problems and make or coordinate repairs.
  • Responsible for second level support and appropriate follow up on IT systems including PC’s, MacBook’s, printers, terminal servers, AWS workspaces, and related IT hardware and software escalations.
  • Clearly document and effectively prioritize client requests into ServiceNow.
  • Clearly identify, isolate, document, and define problems; resolve them in a timely manner according to SLA processes.
  • Complete required project activities.
  • Install software, desktop/laptops systems and peripherals.
  • Update documentation as needed.
  • Maintain high customer satisfaction by representing IT courteously, professionally, and effectively.
  • Maintain and organize inventories.
  • Manage and organize support information knowledge base.
  • Proactively identify areas of improvement to management, and lead/participate in solution design.
  • Off hours contact for any IT related issues including disaster recovery.
  • Follow standard operating procedures, policies & directions
Requirements

EDUCATION AND EXPERIENCE

Required:

  • Post-Secondary Education graduate or relevant experience
  • 4+ years of technology/desktop support experience
  • Fluent English Language skills both spoken and written
  • Extensive knowledge of Windows desktop environment
  • 2-3 years’ experience with Enterprise MacBook support including utilizing MDM
  • Knowledge of Windows Server environment administration (Active Directory)

SKILLS AND ABILITIES

Required:

  • Proficient with Windows desktop environment (Win 10 & Microsoft Office) and Enterprise MacBook support
  • Excellent communication & organizational skills
  • Strong telephone and customer service skills
  • Strong analytical and problem-solving skills
  • Availability to work overtime, as required

Preferred:

  • Knowledge of PowerShell scripting
  • Virtual machine support (vSphere and AWS Workspaces)

Proficient with:

  • Basic TCP/IP networking
  • VoIP Telephony
  • Windows Terminal Server end user support
  • Printer technologies
  • Video conference & meeting room technology
  • Dell workstation hardware

Required Skills : Desktop Support Additional Skills : Desktop SupportThis is a high PRIORITY requisition.

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