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Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Responsible for leading a team of biomedical technicians to maintain medical equipment and devices.
Does this position require Patient Care?
No
Essential Functions
-Coordinates the day-to day operation of a team, including the scheduling of routine work, prioritization of work assignment, implementation of projects, and assessment of quality and quantity work.
-Conducts complete performance assurance and electrical safety testing.
-Performs preventive/scheduled maintenance on medical devices as required.
-In cooperation with a clinical engineer develops and revises testing protocols.
-Responds to medical equipment problems in clinical or research areas; evaluates, troubleshoots and corrects problems up to and including those requiring novel solutions and expert diagnostic skills, involving unfamiliar equipment, and having the highest level of acuity and complexity.
-Works with manufacturer to correct high level problems (e.g. design, ergonomic) and makes recommendations for improvement.
-Determines the need to remove and/or replace malfunctioning medical devices from service and implements accordingly.
-Acts as first line of resource for technician team members and helps to think through complex problems in an innovative manner.
-Performs repairs and calibrations with the highest degree of complexity or requiring expert diagnostic and repair skills.
-Identifies and refers complex problems to a clinical engineer and develops and implements a long-term solution in cooperation with the clinical engineer.
-Participates in and may coordinate installations and updates of medical devices when required, including those requiring software revision.
-Provides technical feedback for device evaluations.
-Makes periodic rounds of assigned clinical areas to assess operation of medical devices.
-Notes trends and develops and implements solutions to address recurring problems.
-Assists other team members in doing the same.
-Performs technical teaching on the use and operation of medical devices.
Qualifications
Education
Associate's Degree Biomedical Equipment Technology required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
Biomedical Equipment Technology experience. 5-7 years required
Knowledge, Skills and Abilities
- High level of competence in repair of mechanical, electro-mechanical, electronic, and/or computer medical technology to sufficiently diagnose and repair devices and systems.
- Demonstrates strong interpersonal and communication skills to provide effective leadership for scheduling and technical operations coordination.
- Demonstrates a strong ability to perform advanced testing and troubleshooting of medical devices involving specialized test equipment and software diagnostic tools.
- Possesses a high level of understanding of electrical and mechanical biomedical safety principles.
- Demonstrates a high degree of self-motivation and performs in a highly independent manner with minimal supervision.
- Ability to use hand and power tools safely and effectively, and ability to occasionally maneuver and lift heavy equipment.
Additional Job Details (if applicable)
Physical Requirements

Standing Frequently (34-66%)

Walking Frequently (34-66%)

Sitting Occasionally (3-33%)

Lifting Frequently (34-66%) 35lbs+ (w/assisted device)

Carrying Frequently (34-66%) 20lbs - 35lbs

Pushing Occasionally (3-33%)

Pulling Occasionally (3-33%)

Climbing Rarely (Less than 2%)

Balancing Frequently (34-66%)

Stooping Occasionally (3-33%)

Kneeling Occasionally (3-33%)

Crouching Occasionally (3-33%)

Crawling Rarely (Less than 2%)

Reaching Frequently (34-66%)

Gross Manipulation (Handling) Frequently (34-66%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

Remote Type
Onsite
Work Location
100 Blossom Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$36.19 - $52.67/Hourly
Grade
6
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.