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Hotel Reception Front Desk Jobs in Decatur, AL (NOW HIRING)

Ascent Hospitality

AGM Marriott

Huntsville, AL · On-site

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we're not about numbers...we're about people and that remains our foundation. Our

Drury Hotels

Guest Service Agent

Huntsville, AL · On-site

$15 - $19/hr

Property Location: Drury Inn & Suites - 93 Wynn Drive NW , Huntsville, Alabama 35805 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly

Drury Hotels Company, LLC

Guest Service Agent

Huntsville, AL · On-site

$15 - $19/hr

Property Location: Drury Inn & Suites - 93 Wynn Drive NW , Huntsville, Alabama 35805 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly

YEDLA LLC

Night Auditor

Huntsville, AL

$14.75 - $19.75/hr

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary

YEDLA LLC

Night Auditor

Huntsville, AL

$14.75 - $19.75/hr

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary

Marriott Hotel - Huntsville

Host/Hostess

Huntsville, AL · On-site

$14 - $18.75/hr

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we're not about numbers...we're about people and that remains our foundation. Our

Ascent Hospitality

Room Inspector Marriott

Huntsville, AL · On-site

$14.75 - $18/hr

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we're not about numbers...we're about people and that remains our foundation. Our

106 Jefferson

Night Audit

Huntsville, AL · On-site

$14.25 - $19/hr

## Night AuditApplylocations: The 106 Jefferson Hotel, Huntsville, Alabamaposted on: Posted 3 Days Agojob requisition id: JR108502# COMPANY OVERVIEW# At Valor, we are passionate

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All JobsHotel Reception Front Desk JobsHotel Reception Front Desk Jobs in Decatur, AL

Hotel Reception Front Desk information

See Decatur, AL salary details

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How much do hotel reception front desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for hotel reception front desk in Decatur, AL is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.36 per hour, depending on experience, location, and employer.

What are some common challenges faced by hotel reception front desk staff, and how can they be managed effectively?

Hotel reception front desk staff often encounter challenges such as handling guest complaints, managing overbookings, and balancing multiple tasks during busy check-in and check-out periods. Successfully addressing these situations requires strong communication skills, patience, and the ability to stay calm under pressure. Many hotels provide ongoing training and support from supervisors to help staff develop effective problem-solving strategies and maintain excellent guest service, even during high-stress times.

What does a hotel reception front desk do at a hotel?

A hotel reception front desk employee is responsible for greeting guests, checking them in and out, managing reservations, and providing information about hotel services and local attractions. They handle phone calls, process payments, and address guest inquiries to ensure a smooth stay. Strong communication skills and familiarity with booking software are essential for this role.

How to become a hotel reception front desk?

To become a hotel reception front desk staff, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Prior experience in hospitality or retail can be helpful, and familiarity with hotel management software is often preferred. Some positions may require on-the-job training or certifications in hospitality or customer service.

What are the key skills and qualifications needed to thrive as a hotel reception front desk associate, and why are they important?

To thrive as a Hotel Reception Front Desk associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic office software is commonly required. Outstanding communication, problem-solving, and a welcoming demeanor help you excel by creating positive guest experiences. These skills and qualities are vital for ensuring efficient operations and guest satisfaction in a hospitality environment.

What are the main responsibilities of a hotel reception front desk staff?

Hotel reception front desk staff are responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local area. They manage guest inquiries, handle payments, and resolve any issues or complaints that may arise during a guest's stay. Additionally, they coordinate with housekeeping and other departments to ensure guests have a pleasant and comfortable experience.
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Hotel Reception Front Desk jobs near you

Residential Support Staff

Alabama Agricultural and Mechanical University

Normal, AL • On-site

$24K - $30K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Salary: $24,168.75 - $30,750.00 Annually
Location : Normal
Job Type: Full-Time
Job Number: 202300057
Department: Residential Life
Opening Date: 10/20/2023
Description
Summary:
This position is committed to working with individuals, groups and college students in the residence hall environment. Candidates work period is for an academic year (August 15 -May 15). This is a 9-month full-time position.
Examples of Duties
Essential Duties and Responsibilities:
• Assist the Residence Hall Director in implementing, monitoring and reporting on all programs, designed to promote the growth and development of students.
• Assist the Residence Hall Director in orientation of new students to the University as well as the Residence Hall.
• Assist the Residence Hall Director in enforcing Residence Hall policies and regulations.
• Assist the Residence Hall Director in maintaining records and reports for incidents, damages and repairs.
• Counsel and advise students and/or refers to appropriate resource persons.
• Duties may be performed or assigned on other designated shifts and/or buildings as necessary.
• Performs related duties as required.
Typical Qualifications
Minimum Position Requirements (including certifications, licenses, etc.):
• Bachelor's degree in the Social Sciences, Student Personnel, Human Sciences, or related fields.
• Some experience with providing customer service, hotel front desk, resident assistant, security guard, military housing, building maintenance, and/or other related work experience.
• Counseling, group work, human relations training, and other related duties are a plus.
• Or High school diploma or equivalent with some experience in customer service, counseling experience, group work, or human relations training, and four or more years of work experience in the following areas: residential living, residence hall living, security guard, military housing clerk, reservations, housing logistics, hotel front desk experience, or group home experience.
Supplemental Information
Conditions of Employment:
  • Required to work on campus during usual break periods (i.e. Thanksgiving, Christmas, Spring Break, etc.).
  • Must be able to work on the weekend.

Physical Requirement:
  • Must be able to climb several flights of stairs
  • Must be able to stand for a long period of time
  • Must be able to lift up a minimum of 20 pounds

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, short and long-term disability, holidays, vacation, and sick leave.
To learn more details, visit our benefits page at
01
Do you have a bachelor's degree in the Social Sciences, Student Personnel, Human Sciences, or related fields?
  • Yes
  • No

02
Do you have some experience with providing customer service, hotel front desk, resident assistant, security guard, military housing, building maintenance, and/or other related work experience.?
  • Yes
  • No

03
Or do you have a high school diploma or equivalent with some experience in customer service, counseling experience, group work, or human relations training, and four or more years of work experience in the following areas: residential living, residence hall living, security guard, military housing clerk, reservations, housing logistics, hotel front desk experience, or group home experience?
  • Yes
  • No

Required Question

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