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Hotel Reception Front Desk Jobs in Decatur, AL (NOW HIRING)

YEDLA LLC

Front Desk Agent

Huntsville, AL

$14.25 - $17.75/hr

Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing ...

YEDLA LLC

Front Desk Agent

Decatur, AL · On-site

$11.75 - $14.75/hr

Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing ...

YEDLA LLC

Front Desk Agent

Decatur, AL · On-site

$11.75 - $14.75/hr

Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing ...

YEDLA LLC

Front Desk Agent

Huntsville, AL

$14.25 - $17.75/hr

Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing ...

YEDLA LLC

Front Desk Agent

Huntsville, AL

$14.25 - $17.75/hr

Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing ...

YEDLA LLC

Front Desk Agent

Huntsville, AL · On-site

$14 - $17.75/hr

Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing ...

YEDLA LLC

Front Desk Supervisor

Huntsville, AL

$16.75 - $21.75/hr

Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing ...

Ascent Hospitality

Front Desk Supervisor

Huntsville, AL · On-site

$16.75 - $21.75/hr

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and ... The Front Desk Supervisor is responsible for the supervision of front desk operations; assisting ...

Ascent Hospitality

Front Desk Agent

Huntsville, AL · On-site

$14 - $17.75/hr

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and ... Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front ...

Trilogy- Huntsville Downtown.

Front Desk Agent

Huntsville, AL

$14.25 - $17.75/hr

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and ... Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front ...

MRINetwork Jobs

Front Desk Coordinator

Madison, AL · On-site

$14.50 - $18.75/hr

... reception, office administration, customer service, or administrative support. The successful ... Assistant, Front Desk Coordinator, Office Assistant, Office Coordinator, Customer Service, or ...

Atrium Hospitality

Front Desk Agent

Huntsville, AL

$14.25 - $17.75/hr

Hotel : Huntsville Embassy Suites800 Monroe StreetHuntsville, AL 35801 Full timeCompensation Range ... Oversee front desk operations and step in as the go-to problem solver for guests and teammates ...

New

Atrium Hospitality

Front Desk Agent

Huntsville, AL · On-site

$14.25 - $17.75/hr

Hotel : Huntsville Embassy Suites800 Monroe StreetHuntsville, AL 35801Full timeCompensation Range ... Oversee front desk operations and step in as the go-to problem solver for guests and teammates ...

New

Ascent Hospitality

Marriott Front Desk Agent

Huntsville, AL · On-site

$14 - $17.75/hr

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and ... Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front ...

Atrium Hospitality

Front Desk Agent

Huntsville, AL

$14 - $17.75/hr

Hotel : Huntsville Embassy Suites800 Monroe StreetHuntsville, AL 35801 Full timeCompensation Range ... Oversee front desk operations and step in as the go-to problem solver for guests and teammates ...

New

Atrium Hospitality

Front Desk Agent

Huntsville, AL · On-site

$14 - $17.75/hr

Hotel : Huntsville Embassy Suites 800 Monroe Street Huntsville, AL 35801 Full time Compensation ... Oversee front desk operations and step in as the go-to problem solver for guests and teammates ...

New

Bart & Associates

Front Desk / Receptionist

Huntsville, AL · On-site

$14 - $18/hr

Front Desk / Receptionist: At B&A, we foster and embrace a distinct set of values that we live by ... Maintain a clean, organized, and professional reception area. * Manage visitor sign-in procedures ...

New

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Hotel Reception Front Desk information

See Decatur, AL salary details

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How much do hotel reception front desk jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for hotel reception front desk in Decatur, AL is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.36 per hour, depending on experience, location, and employer.

What are some common challenges faced by hotel reception front desk staff, and how can they be managed effectively?

Hotel reception front desk staff often encounter challenges such as handling guest complaints, managing overbookings, and balancing multiple tasks during busy check-in and check-out periods. Successfully addressing these situations requires strong communication skills, patience, and the ability to stay calm under pressure. Many hotels provide ongoing training and support from supervisors to help staff develop effective problem-solving strategies and maintain excellent guest service, even during high-stress times.

What are the key skills and qualifications needed to thrive as a Hotel Reception Front Desk associate, and why are they important?

To thrive as a Hotel Reception Front Desk associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic office software is commonly required. Outstanding communication, problem-solving, and a welcoming demeanor help you excel by creating positive guest experiences. These skills and qualities are vital for ensuring efficient operations and guest satisfaction in a hospitality environment.

What are the main responsibilities of a hotel reception front desk staff?

Hotel reception front desk staff are responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local area. They manage guest inquiries, handle payments, and resolve any issues or complaints that may arise during a guest's stay. Additionally, they coordinate with housekeeping and other departments to ensure guests have a pleasant and comfortable experience.
What are popular job titles related to Hotel Reception Front Desk jobs in Decatur, AL? For Hotel Reception Front Desk jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Hotel Reception Front Desk jobs in Decatur, AL look for? The top searched job categories for Hotel Reception Front Desk jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Hotel Reception Front Desk jobs? Cities near Decatur, AL with the most Hotel Reception Front Desk job openings:
Hotel Reception Front Desk jobs near you

Front Desk Supervisor

Marriott Hotel - Huntsville

Huntsville, AL

$17 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.
Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as Front Desk Supervisor!
The Front Desk Supervisor is responsible for the supervision of front desk operations; assisting guests upon check-in/out, processing reservations in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. Effective supervision of assigned staff to ensure guest satisfaction, positive employee relations and achievement of overall financial results.
BENEFITS:
  • Competitive Salary!
  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
  • 401k with employer MATCH!
  • Paid PTO!
  • Uniforms Provided for most positions!
  • Team Member Hotel Discount Program!
ESSENTIAL FUNCTIONS:
  • Accountable for guest satisfaction by ensuring service standards are met and guests’ needs and concerns are responded to in a timely manner with a focus on service recovery when applicable.
  • Works side by side with staff to train and model appropriate guest service standards.
  • Responsible for holding staff members accountable for anticipating needs and exceeding guest expectations.
  • Anticipates and responds to guests in a friendly and positive manner.
  • Process check-ins and check-outs, verify billing, create reservations, and process special requests.
  • Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
  • Assists in achieving business revenue goals by developing and implementing creative service programs designed to increase guest satisfaction.
  • Assist with interviewing, hiring, coaching, and development of front office associates.
  • Evaluates staff performance and coaches to ensure standards are met.
  • Works in conjunction with manager to deliver discipline/corrective action and make termination decisions.
  • Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing employees.
  • Ensures all required training for department employees is completed and training records are maintained.
  • Analyzes quality issues, identifies training needs, suggests changes and ensures implementation to improve results.
  • Utilizes available resources and adheres to Marriott training policies.
  • Promotes collaboration and positive, professional work environment.
  • Responsible for assisting in effective labor management through proper scheduling, monitoring, and adjusting based on business needs.
  • Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.
  • Monitors room availability, follows restrictions, and all booking policies and procedures.
  • Drives sales and maximizes revenue by up-selling rooms and amenities.
  • Uses expertise to suggest and implement changes to front desk operations as needed, while maximizing revenue and occupancy.
  • Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs.
  • Must have high attention to detail, good communication skills and leadership ability.
  • Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving.
  • Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all Marriott Standard Operating Procedures.
  • Conduct routine inspections of front desk operations to maintain standards per Marriott, local, state and federal regulations.
  • Ensures a clean and safe work environment, and follows all Hotel Brand procedures for guest/employee incidents.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
  • Must have one (1) or more years’ prior guest service experience, preferably in hospitality.
  • Must have basic computer knowledge and excellent written and verbal skills needed.
  • Must have excellent communication and organizational skills.
  • Must have the ability to understand, read, write and speak English and communicate with guests and Team Members of other departments.
  • Must be familiar with operation of office equipment such as: copier, printer, facsimile machine, telephone etc.
  • Must have the ability to apply commonsense understanding to carry out instructions given.
  • Must have the ability to comply in standardized situations with only occasional or no variables.
  • Must have the ability to work flexible shifts
  • Must have excellent customer service skills.
  • Must be able to work without constant supervision.

PHYSICAL DEMANDS:
  • While performing the duties of this job, the employee will be required to stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear.
  • May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
  • Must be capable of effectively using close vision, distance vision, and color vision.
  • Able to operate in mentally and physically stressful situations

QUALIFICATION STANDARDS:
  • High school diploma or equivalent required some college or college degree preferred.
  • A minimum of one (1) year related experience in hotels or customer service preferred
  • Must be able to work in team environment
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