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Hotel Reception Front Desk Jobs in Decatur, AL (NOW HIRING)

McKibbon Hospitality

Hotel Front Desk Agent

Huntsville, AL · On-site

$13.50 - $17.25/hr

The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent ...

Four Points Sheraton

Hotel Front Desk Agent

Huntsville, AL

$13.50 - $17.25/hr

The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent ...

McKibbon Hospitality

Hotel Front Desk Agent

Huntsville, AL · On-site

$13.50 - $17.25/hr

The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent ...

YEDLA LLC

Front Desk Agent

Decatur, AL · On-site

$11.75 - $14.75/hr

Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing ...

YEDLA LLC

Front Desk Agent

Huntsville, AL

$14.25 - $17.75/hr

Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing ...

YEDLA LLC

Front Desk Agent

Decatur, AL · On-site

$11.75 - $14.75/hr

Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing ...

YEDLA LLC

Front Desk Agent

Decatur, AL · On-site

$11.75 - $14.75/hr

Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing ...

YEDLA LLC

Front Desk Agent

Huntsville, AL · On-site

$14.25 - $17.75/hr

Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing ...

YEDLA LLC

Front Desk Agent

Huntsville, AL

$14 - $17.75/hr

Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing ...

YEDLA LLC

Front Desk Supervisor

Huntsville, AL · On-site

$16.75 - $21.75/hr

Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing ...

YEDLA LLC

Front Desk Agent

Huntsville, AL · On-site

$14.25 - $17.75/hr

Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing ...

Trilogy- Huntsville Downtown.

Front Desk Agent

Huntsville, AL

$14.25 - $17.75/hr

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and ... Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front ...

Ascent Hospitality

Front Desk Agent

Huntsville, AL · On-site

$13.50 - $17.25/hr

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and ... Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front ...

Ascent Hospitality

Front Desk Agent

Huntsville, AL · On-site

$14 - $17.75/hr

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and ... Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front ...

MRINetwork Jobs

Front Desk Coordinator

Madison, AL · On-site

$14.50 - $18.75/hr

... reception, office administration, customer service, or administrative support. The successful ... Assistant, Front Desk Coordinator, Office Assistant, Office Coordinator, Customer Service, or ...

Ascent Hospitality

Marriott Front Desk Agent

Huntsville, AL · On-site

$13.50 - $17.25/hr

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and ... Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front ...

Ascent Hospitality

Marriott Front Desk Agent

Huntsville, AL · On-site

$14 - $17.75/hr

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and ... Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front ...

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Hotel Reception Front Desk information

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How much do hotel reception front desk jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for hotel reception front desk in Decatur, AL is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.36 per hour, depending on experience, location, and employer.

What are some common challenges faced by hotel reception front desk staff, and how can they be managed effectively?

Hotel reception front desk staff often encounter challenges such as handling guest complaints, managing overbookings, and balancing multiple tasks during busy check-in and check-out periods. Successfully addressing these situations requires strong communication skills, patience, and the ability to stay calm under pressure. Many hotels provide ongoing training and support from supervisors to help staff develop effective problem-solving strategies and maintain excellent guest service, even during high-stress times.

How much do hotel receptionists get paid?

Hotel receptionists typically earn an average hourly wage ranging from $10 to $15, with annual salaries between $20,000 and $30,000 depending on experience, location, and hotel size. Many roles require strong customer service skills and familiarity with reservation systems. Salaries can vary based on the hotel's star rating and geographic region.

What do hotel front desk receptionists do?

Hotel front desk receptionists are responsible for greeting guests, checking them in and out, managing reservations, answering inquiries, and handling guest requests. They use computer systems to manage bookings and often need good communication and customer service skills. The role typically requires attention to detail and the ability to work flexible hours, including evenings and weekends.

What is the highest paid receptionist job?

The highest paid receptionist roles are often executive or administrative receptionists in large corporations or specialized industries such as healthcare or legal services, where salaries can exceed $50,000 annually. Senior or specialized receptionists with additional skills, certifications, or management responsibilities tend to earn higher wages.

What are the key skills and qualifications needed to thrive as a Hotel Reception Front Desk associate, and why are they important?

To thrive as a Hotel Reception Front Desk associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic office software is commonly required. Outstanding communication, problem-solving, and a welcoming demeanor help you excel by creating positive guest experiences. These skills and qualities are vital for ensuring efficient operations and guest satisfaction in a hospitality environment.

What are the main responsibilities of a hotel reception front desk staff?

Hotel reception front desk staff are responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local area. They manage guest inquiries, handle payments, and resolve any issues or complaints that may arise during a guest's stay. Additionally, they coordinate with housekeeping and other departments to ensure guests have a pleasant and comfortable experience.

How to become a front desk receptionist at a hotel?

To become a hotel front desk receptionist, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Prior experience in hospitality or administrative roles can be beneficial, and familiarity with hotel management software is often preferred. Some positions may require basic math skills and the ability to work flexible hours, including nights and weekends.
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Hotel Reception Front Desk jobs near you
Hotel Front Desk Agent

Hotel Front Desk Agent

McKibbon Hospitality

Huntsville, AL • On-site

$13.50 - $17.25/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

McKibbon Hospitality rating

5.3

Company rating: 5.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

What Makes a McKibbon Front Desk Agent?
The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people. You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the McKibbon Guiding Principles.
A Day in the Life:
  • Anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints and ensure guest satisfaction.
  • Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.
  • Process all guest check-ins and verify registration information with the guest.
  • Handle overbooked or 'walked' guests.
  • Accept and record wake-up call requests.
  • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
  • Resolve discrepancies on the room status report with housekeeping.
  • You will train with and learn Food and Beverage operations to fill in as needed.

Shifts may vary by hotel:
  • Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm
  • Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm

Requirements:
  • Previous experience working as a front desk agent or in a similar role.
  • A high school diploma or equivalent vocational training certificate.
  • Experience working at a hotel establishment (highly desired).
  • Proficiency with computers.
  • Basic math skills.
  • Ability to provide excellent customer service and maintain a professional demeanor at all times.
  • Ability to input and access information in the property management system and/or points-of-sale system.
  • Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests.
  • Must be attentive, friendly, helpful, and courteous to clients, guests, and associates.
  • Embrace McKibbon's Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
  • Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests

Ideal Skills & Qualities:
  • Great verbal and written communication skills.
  • The ability to create a fun and supportive working environment.

Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
  • Comprehensive benefits package including medical, dental, and vision
  • Life insurance
  • Pet Insurance
  • Short and long-term disability
  • Paid time off and holidays
  • Tuition assistance

Financial & Occupational Wellness: All Associates
  • Competitive Compensation with incentives (incentives vary by position)
  • 401K Savings Plan, 50% matching up to 10% of compensation
  • Associate referral program
  • Brand and company training classes, workshops and conferences for career growth and development (varies by position)

Personal Wellness: All Associates
  • Fundraising matching funds program
  • Team volunteer opportunities
  • 24/7 chaplain services
  • Exclusive hotel rate discounts

Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

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