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Hotel Reception Front Desk Jobs in Decatur, AL (NOW HIRING)

Front Desk Agent

Huntsville, AL · On-site

$13.25 - $16.75/hr

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and

Receptionist

Huntsville, AL · On-site

$17 - $18/hr

We are looking for a dependable Receptionist to support the front desk operation for a client site in Huntsville, Alabama. This is a Contract position scheduled for approximately 8 to 10 weeks to

Receptionist

Huntsville, AL · On-site

$18 - $19/hr

Job Title: Receptionist Job Description This Receptionist role supports a busy reception desk in Huntsville, Alabama and serves as the primary point of contact for customers, guests, contractors, and

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we're not about numbers...we're about people and that remains our foundation. Our

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Hotel Reception Front Desk information

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How much do hotel reception front desk jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for hotel reception front desk in Decatur, AL is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.36 per hour, depending on experience, location, and employer.

What are some common challenges faced by hotel reception front desk staff, and how can they be managed effectively?

Hotel reception front desk staff often encounter challenges such as handling guest complaints, managing overbookings, and balancing multiple tasks during busy check-in and check-out periods. Successfully addressing these situations requires strong communication skills, patience, and the ability to stay calm under pressure. Many hotels provide ongoing training and support from supervisors to help staff develop effective problem-solving strategies and maintain excellent guest service, even during high-stress times.

What are the key skills and qualifications needed to thrive as a Hotel Reception Front Desk associate, and why are they important?

To thrive as a Hotel Reception Front Desk associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic office software is commonly required. Outstanding communication, problem-solving, and a welcoming demeanor help you excel by creating positive guest experiences. These skills and qualities are vital for ensuring efficient operations and guest satisfaction in a hospitality environment.

What are the main responsibilities of a hotel reception front desk staff?

Hotel reception front desk staff are responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local area. They manage guest inquiries, handle payments, and resolve any issues or complaints that may arise during a guest's stay. Additionally, they coordinate with housekeeping and other departments to ensure guests have a pleasant and comfortable experience.
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What cities near Decatur, AL are hiring for Hotel Reception Front Desk jobs? Cities near Decatur, AL with the most Hotel Reception Front Desk job openings:
Everhome Suites Huntsville - Front Desk Agent

Everhome Suites Huntsville - Front Desk Agent

Aimbridge Hospitality

Huntsville, AL

$13.25 - $16.75/hr

Full-time

Re-posted 21 days ago


Aimbridge Hospitality rating

5.8

Company rating: 5.8 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

65th of 106 rated hotels


Job description


Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

  • Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
  • Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
  • Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
  • Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

  • High school diploma or equivalent; experience in a hotel or related field preferred.
  • Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:

Our New Huntsville Alabama extended stay hotel is conveniently located off University near Research Park and Mid-City. It is a short distance to downtown or Redstone Arsenal. A city bus stop is walking distance to the hotel, so getting to work has never been easier. If you are driving into work, we have free park for our employees & guests. At our hotel, we're committed to providing the best guest service around. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!


Application deadline for Colorado positions:

What Aimbridge Hospitality employees say

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About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

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