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Hotel Reception Front Desk Jobs in Decatur, AL (NOW HIRING)

Crescent Services

Front Desk Agent

Huntsville, AL

$13.50 - $17.25/hr

Front Desk Agent Job Category: Ops - Hourly Non Mgmt Requisition Number: FRONT041474 Posted ... May 7, 2026 Part-Time On-site Westin Hotel Huntsville 6800 Governors West NW Huntsville, AL 35806 ...

Crescent Hotels & Resorts

Front Desk Agent

Huntsville, AL

$13.50 - $17.25/hr

Guest Services Agent As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver ...

Four Points Sheraton

Hotel Night Auditor

Huntsville, AL

$14.25 - $19/hr

Keep front desk, other work areas and guest computer areas stocked with paper, pens and other items as required. * Shifts may vary by hotel: 10pm - 6am or 11pm - 7am. Job Requirements: * Previous ...

McKibbon Hospitality

Hotel Night Auditor

Huntsville, AL · On-site

$14.25 - $19/hr

Keep front desk, other work areas and guest computer areas stocked with paper, pens and other items as required. * Shifts may vary by hotel: 10pm - 6am or 11pm - 7am. Job Requirements: * Previous ...

Crescent

Front Desk Agent

Huntsville, AL · On-site

$13.25 - $16.75/hr

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and ...

Peachtree Group

Night Auditor

Huntsville, AL

$14.25 - $19/hr

Night Auditor The Night Auditor is responsible for conducting all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities include balancing duties ...

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How much do hotel reception front desk jobs pay per hour?

As of May 31, 2026, the average hourly pay for hotel reception front desk in Decatur, AL is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hotel Reception Front Desk associate, and why are they important?

To thrive as a Hotel Reception Front Desk associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic office software is commonly required. Outstanding communication, problem-solving, and a welcoming demeanor help you excel by creating positive guest experiences. These skills and qualities are vital for ensuring efficient operations and guest satisfaction in a hospitality environment.

What are some common challenges faced by hotel reception front desk staff, and how can they be managed effectively?

Hotel reception front desk staff often encounter challenges such as handling guest complaints, managing overbookings, and balancing multiple tasks during busy check-in and check-out periods. Successfully addressing these situations requires strong communication skills, patience, and the ability to stay calm under pressure. Many hotels provide ongoing training and support from supervisors to help staff develop effective problem-solving strategies and maintain excellent guest service, even during high-stress times.

What are the main responsibilities of a hotel reception front desk staff?

Hotel reception front desk staff are responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local area. They manage guest inquiries, handle payments, and resolve any issues or complaints that may arise during a guest's stay. Additionally, they coordinate with housekeeping and other departments to ensure guests have a pleasant and comfortable experience.
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Hotel Reception Front Desk jobs near you
Front Desk Agent

Front Desk Agent

Crescent Services

Huntsville, AL

$13.50 - $17.25/hr

Other

Posted 22 days ago

Job description

Front Desk Agent

Job Category: Ops - Hourly Non Mgmt Requisition Number: FRONT041474

Posted: May 7, 2026

Part-Time

On-site

Westin Hotel Huntsville 6800 Governors West NW Huntsville, AL 35806, USA +1 more locations

Description

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
  • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
  • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
  • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
  • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
  • Receive, input, retrieve and relay messages to guests

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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