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Hotel Reception Front Desk Jobs in Decatur, AL (NOW HIRING)

Bart & Associates

Front Desk / Receptionist

Huntsville, AL · On-site

$14 - $18/hr

Front Desk / Receptionist: At B&A, we foster and embrace a distinct set of values that we live by ... Maintain a clean, organized, and professional reception area. * Manage visitor sign-in procedures ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Decatur, AL

$14.50 - $19.25/hr

Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks * Organized, can easily prioritize multiple tasks under pressure, while providing ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Decatur, AL · On-site

$14.50 - $19.25/hr

Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks * Organized, can easily prioritize multiple tasks under pressure, while providing ...

Peachtree Group

Front Office Supervisor

Huntsville, AL · On-site

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Peachtree Group provides a comprehensive benefits ...

Robert Half

Receptionist 2

Huntsville, AL · On-site

$17 - $18/hr

We are looking for a dependable Receptionist 2 to support front desk operations for a client site ... reception desk. * Support a flexible work schedule, including occasional overtime, and take on ...

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Hotel Reception Front Desk information

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How much do hotel reception front desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for hotel reception front desk in Decatur, AL is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.36 per hour, depending on experience, location, and employer.

What are some common challenges faced by hotel reception front desk staff, and how can they be managed effectively?

Hotel reception front desk staff often encounter challenges such as handling guest complaints, managing overbookings, and balancing multiple tasks during busy check-in and check-out periods. Successfully addressing these situations requires strong communication skills, patience, and the ability to stay calm under pressure. Many hotels provide ongoing training and support from supervisors to help staff develop effective problem-solving strategies and maintain excellent guest service, even during high-stress times.

What does a hotel reception front desk do at a hotel?

A hotel reception front desk employee is responsible for greeting guests, checking them in and out, managing reservations, and providing information about hotel services and local attractions. They handle phone calls, process payments, and address guest inquiries to ensure a smooth stay. Strong communication skills and familiarity with booking software are essential for this role.

How to become a hotel reception front desk?

To become a hotel reception front desk staff, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Prior experience in hospitality or retail can be helpful, and familiarity with hotel management software is often preferred. Some positions may require on-the-job training or certifications in hospitality or customer service.

What are the key skills and qualifications needed to thrive as a hotel reception front desk associate, and why are they important?

To thrive as a Hotel Reception Front Desk associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic office software is commonly required. Outstanding communication, problem-solving, and a welcoming demeanor help you excel by creating positive guest experiences. These skills and qualities are vital for ensuring efficient operations and guest satisfaction in a hospitality environment.

What are the main responsibilities of a hotel reception front desk staff?

Hotel reception front desk staff are responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local area. They manage guest inquiries, handle payments, and resolve any issues or complaints that may arise during a guest's stay. Additionally, they coordinate with housekeeping and other departments to ensure guests have a pleasant and comfortable experience.
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What job categories do people searching Hotel Reception Front Desk jobs in Decatur, AL look for? The top searched job categories for Hotel Reception Front Desk jobs in Decatur, AL are:
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Hotel Reception Front Desk jobs near you

Front Desk / Receptionist

Bart and Associates Inc

Huntsville, AL • On-site

$14.25 - $18.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Front Desk / Receptionist:
At B&A, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value - not only to us as an organization, but to the clients we support. We promote a collaborative culture with our clients, and with each other, as one team working towards a common vision. We'd love for you to join our team!
Job Summary:
B&A is looking for a Front Desk / Receptionist to join our HQ team in Huntsville, AL. The Front Desk Receptionist serves as the first point of contact for visitors, clients, and employees. This role is responsible for greeting guests, answering and directing phone calls, managing front desk operations, and providing administrative support to ensure a professional and welcoming office environment.
Responsibilities:
  • Greet and assist visitors, clients, and employees in a courteous and professional manner.
  • Answer, screen, and route incoming phone calls and emails.
  • Maintain a clean, organized, and professional reception area.
  • Manage visitor sign-in procedures and issue visitor badges as required.
  • Schedule appointments, meetings, and conference rooms.
  • Receive, sort, and distribute mail, packages, and deliveries.
  • Perform general administrative duties, including filing, data entry, copying, scanning, and record maintenance.
  • Maintain office supplies inventory and coordinate replenishment when needed.
  • Assist with travel arrangements, expense reporting, and meeting logistics as assigned.
  • Support various departments with administrative tasks and special projects.
  • Ensure confidentiality of sensitive information and adherence to company policies.
Education and Experience:
  • Strong telephone etiquette and customer service skills.
  • Ability to maintain professionalism when interacting with diverse groups of individuals.
  • Dependable, punctual, and highly organized.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and time-management skills.
  • Strong telephone etiquette and customer service skills.
  • Ability to maintain professionalism when interacting with diverse groups of individuals.
  • Dependable, punctual, and highly organized.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and time-management skills.
Required Skills:
  • High school diploma or equivalent; associate degree preferred.
  • 1+ years of receptionist, customer service, administrative assistant, or related experience.
  • Strong verbal and written communication skills.
  • Excellent customer service and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and Teams).
  • Strong organizational skills with attention to detail.
  • Ability to multitask and manage competing priorities in a fast-paced environment.
  • Professional appearance and demeanor.
More About B&A:
Notable Clients
B&A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more.
Benefits and Programs
B&A is proud to offer three robust individual and family medical plans to full time employees, including a Health Savings Account (HSA) option as well as two tiers of dental coverage, vision, life & AD&D, disability, accident, hospital indemnity, and critical illness insurance. In addition to these benefits, B&A employees enjoy paid time off, B&A sponsored trainings and certifications, pet insurance benefits, commuter transit benefits and a free subscription to a virtual exercise platform (NEOU). B&A's 401(k) plan is available to all employees and includes a company matching contribution.
B&A has launched several programs to focus on employee engagement, wellness, and assistance. These include:
  • The B&A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more
  • A formal mentorship program
  • Job shadowing and cross training opportunities
  • Brand Ambassador program
  • Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more
  • Monthly teambuilding events
  • B&A Annual Wellness Challenges: #StepWithB&A, #WalkDuringLunchWithB&A, #VolunteeringWithB&A, #ExerciseDuringLunchWithB&A, and more

At B&A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award.
EEO
B&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&A's offices, and other workplaces (including client sites) and all other locations where B&A is providing services, and to all work-related activities.
EEO is the Law
B&A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 Form to confirm work authorization.

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