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Hotel Quality Control Jobs (NOW HIRING)

Commonwealth Hotels

Executive Housekeeper

Greenwood, IN · On-site

Quality Control: Ensure all guest rooms, public areas, and back-of-house spaces meet the hotel's cleanliness and maintenance standards. * Budget Management: Manage the housekeeping budget, including ...

Williams Investment Co.

Hotel Bench Manager

Adel, GA

Product Quality: * Ensure a satisfactory guest experience and protect the company's physical assets by maintaining the physical condition of the hotel in accordance with established quality control ...

eth

Lounge Bartender - Full Time

Danbury, CT

Additionally, to maximize profitability, control costs, and ensure Ethan Allen Hotel quality standards are met while providing 100% guest satisfaction. Essential Duties and Responsibilities: * Manage ...

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Hotel Quality Control information

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$30.5K

$81.3K

$129.5K

How much do hotel quality control jobs pay per year?

As of Jul 20, 2026, the average yearly pay for hotel quality control in the United States is $81,324.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $100,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hotel Quality Control Specialist, and why are they important?

To thrive as a Hotel Quality Control Specialist, you need a keen eye for detail, strong knowledge of hospitality standards, and experience in hotel operations, often supported by a hospitality degree or relevant certifications. Familiarity with property management systems (PMS), inspection software, and quality assurance tools is typically required. Excellent communication, problem-solving abilities, and leadership skills help you effectively coordinate with staff and uphold service standards. These skills ensure consistent guest satisfaction, regulatory compliance, and the continuous improvement of hotel services.

What is the difference between Hotel Quality Control vs Hotel Housekeeping Supervisor?

AspectHotel Quality ControlHotel Housekeeping Supervisor
Primary FocusInspecting and ensuring hotel standards and qualityManaging daily housekeeping operations and staff
Required CredentialsQuality assurance training, hospitality experienceHousekeeping experience, supervisory skills
Work EnvironmentInspection areas, guest rooms, public spacesHousekeeping departments, staff management
Industry UsageUsed across hotel chains for quality assuranceCommonly used in hotel operations for staff supervision

Hotel Quality Control focuses on inspecting and maintaining hotel standards, while Hotel Housekeeping Supervisor manages daily cleaning operations. Both roles require hospitality experience, but Quality Control emphasizes quality assurance, whereas Housekeeping Supervisors oversee staff and operations.

What is hotel quality control?

Hotel quality control refers to the processes and standards implemented to ensure that all aspects of a hotel's operations meet established expectations for service, cleanliness, safety, and guest satisfaction. Quality control staff regularly inspect guest rooms, public areas, and amenities, and monitor staff performance to identify and resolve any issues. This helps maintain consistency, improve the guest experience, and uphold the hotel's reputation. Effective quality control is essential for achieving high ratings, repeat business, and compliance with industry regulations.

What are some common challenges faced in a Hotel Quality Control role, and how can they be addressed?

In a Hotel Quality Control role, common challenges include ensuring consistent service standards across all departments, addressing guest feedback promptly, and staying updated with evolving industry regulations. Balancing attention to detail with efficiency can be demanding, especially during peak seasons. Successful professionals in this role collaborate closely with housekeeping, front desk, and maintenance teams to conduct regular audits, provide constructive feedback, and implement continuous improvement initiatives, all while fostering a culture of quality throughout the hotel.
More about Hotel Quality Control jobs
What cities are hiring for Hotel Quality Control jobs? Cities with the most Hotel Quality Control job openings:
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Hotel Quality Control jobs near you
Infographic showing various Hotel Quality Control job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $81,324 per year, or $39.1 per hour.
Inventory Control/Quality Assurance Supervisor

Inventory Control/Quality Assurance Supervisor

Ross Stores

Buckeye, AZ • On-site

Other

Re-posted 21 days ago

Job description

Our values start with our people, join a team that values you. Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings.

All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth.

We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger.

We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams

GENERAL PURPOSE: The Inventory Control/Quality Assurance Supervisor is responsible for the daily supervision of all IC/QA staff responsibilities with the primary focus on Cycle Counts, stock order management and quality control audits. This position will be required to interface with Senior Business Analysts (SBA's) to research distressed merchandise and/or other inventory related issues requiring systems-based solutions.The IC/QA Supervisor will support the setup of all facility parameters/locations for the DC to include maintaining all system changes related to DC operations. Responsible for research, follow-up, processing and reporting regarding the status of all inventories

The IC/QA Supervisor is responsible for all cycle counts including the monitoring and re-introduction of invalid hotel merchandise. The IC Supervisor is also responsible for daily communications with all members of the management team regarding IC/QA concerns to include monitoring/auditing the XP process in all processing areas. The IC/QA Supervisor will be responsible for managing the daily collection and input of quality data for the DC.

Will manage team of quality control auditors and data entry clerks. Takes lead role to assign auditors for the collection of appropriate sample sizes. Will also be required to interface daily with DC management and the engineering team to disseminate and analyze production results and make recommendations for improvement.

Assist with vendor quality audits. ESSENTIAL FUNCTIONS: Manage the timely data collection and input for accuracy data for all DC processes and associates. Problem-solve production data errors or incomplete data.

Perform cycle count of storage locations within corporate agreed timelines. Generate reports and provide visibility of root causes for shrink and merchandise flow issues to DC and Corporate management. Manage the reconciliation of wave closing on a daily basis.

Responsible for performing inventory and receipt adjustments as necessary for accuracy. Takes lead role to assign auditors for the collection of appropriate sample sizes. Will also be required to interface daily with DC management and the engineering team to disseminate and analyze production results and make recommendations for improvement.

Assist with vendor quality audits. Daily/Weekly reconciliation of stranded inventory to ensure all merchandise is distributed and shipped within network wide agreed time frames. Ensure compliance to all audit standards and procedures.

Training and cross training of associates to build strong teamwork. COMPETENCIES: Analysis & Judgment Quality Process Improvement Drive Results Planning & Organizing Interpersonal Effectiveness Confronting Tough Issues Communication QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Detailed knowledge of distribution center systems, processes, inventory control and Quality control. Ability to analyze data using standard statistical techniques and experience in data research to determine root cause.

Ability to present findings and trends through various reporting tools. 2-4 years experience with a current, more advanced Warehouse Management System (WMS). Strong aptitude for information systems & willingness to learn new software packages.

Solid understanding of Inventory Control and Quality Control issues. Experienced in MS Excel, MS Word, MS Access and SQL + query capability preferred. Strong communication skills both oral and written, ability to interact professionally at all levels of the organization.

Ability to interact professionally with all levels within the organization. Sense of urgency in responding to needs of Associates and Managers. PHYSICAL REQUIREMENTS/ADA: Job requires ability to work in a warehouse environment, on a concrete floor all day.

Requires continuous, standing, walking, hearing, pushing, and pulling. Consistent timeliness and regular attendance is necessary. Frequently reaching, bending, stooping, talking, hearing (audio equipment), handling objects with hands and lifting to 50 lbs.

Vision requirements: Ability to see information in print and/or electronically. This role requires full-time in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. SUPERVISORY RESPONSIBILITIES: Specialist 1, Specialist II, Sr.

Specialist Associates DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce.

Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Apply

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