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Hotel Quality Control Jobs (NOW HIRING)

QA & QC Manager Ocean Park Mechanical (OPM) is one of the premier design-build mechanical ... With projects ranging from low-rise and high-rise residential, hotels, and offices, as well as ...

QA/QC Manager

Boise, ID · On-site

$75K - $95K/yr

QA & QC Manager Ocean Park Mechanical (OPM) is one of the premier design-build mechanical ... With projects ranging from low-rise and high-rise residential, hotels, and offices, as well as ...

This role is responsible for overall site leadership, contract compliance, quality control ... hotel, Airbnb, etc.) Opportunity to work on impactful federal healthcare projects Long-term career ...

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Inspect guest rooms and public spaces regularly to ensure quality control and guest satisfaction ... Manage the hotel lost and found system in accordance with property policy. * Build and maintain ...

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Hotel Quality Control information

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$30.5K

$81.3K

$129.5K

How much do hotel quality control jobs pay per year?

As of Jun 29, 2026, the average yearly pay for hotel quality control in the United States is $81,324.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $100,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hotel Quality Control Specialist, and why are they important?

To thrive as a Hotel Quality Control Specialist, you need a keen eye for detail, strong knowledge of hospitality standards, and experience in hotel operations, often supported by a hospitality degree or relevant certifications. Familiarity with property management systems (PMS), inspection software, and quality assurance tools is typically required. Excellent communication, problem-solving abilities, and leadership skills help you effectively coordinate with staff and uphold service standards. These skills ensure consistent guest satisfaction, regulatory compliance, and the continuous improvement of hotel services.

What is the highest paying job at a hotel?

The highest paying job at a hotel is typically the general manager, who oversees all operations and can earn a six-figure salary depending on the hotel's size and location. Other high-paying roles include regional managers and executive positions such as director of operations or revenue management, which require extensive experience and leadership skills.

What is the highest paying job in hotel management?

The highest paying roles in hotel management are typically executive positions such as General Manager or Regional Director, with salaries often exceeding six figures. These roles require extensive experience, strong leadership skills, and often advanced certifications or degrees in hospitality management.

What is the difference between Hotel Quality Control vs Hotel Housekeeping Supervisor?

AspectHotel Quality ControlHotel Housekeeping Supervisor
Primary FocusInspecting and ensuring hotel standards and qualityManaging daily housekeeping operations and staff
Required CredentialsQuality assurance training, hospitality experienceHousekeeping experience, supervisory skills
Work EnvironmentInspection areas, guest rooms, public spacesHousekeeping departments, staff management
Industry UsageUsed across hotel chains for quality assuranceCommonly used in hotel operations for staff supervision

Hotel Quality Control focuses on inspecting and maintaining hotel standards, while Hotel Housekeeping Supervisor manages daily cleaning operations. Both roles require hospitality experience, but Quality Control emphasizes quality assurance, whereas Housekeeping Supervisors oversee staff and operations.

What is quality control in the hotel industry?

In the hotel industry, quality control involves regularly inspecting and evaluating hotel services, facilities, and cleanliness to ensure they meet established standards. Hotel quality control staff often use checklists, guest feedback, and audits to identify areas for improvement and maintain consistent service quality.

What is hotel quality control?

Hotel quality control refers to the processes and standards implemented to ensure that all aspects of a hotel's operations meet established expectations for service, cleanliness, safety, and guest satisfaction. Quality control staff regularly inspect guest rooms, public areas, and amenities, and monitor staff performance to identify and resolve any issues. This helps maintain consistency, improve the guest experience, and uphold the hotel's reputation. Effective quality control is essential for achieving high ratings, repeat business, and compliance with industry regulations.

What are some common challenges faced in a Hotel Quality Control role, and how can they be addressed?

In a Hotel Quality Control role, common challenges include ensuring consistent service standards across all departments, addressing guest feedback promptly, and staying updated with evolving industry regulations. Balancing attention to detail with efficiency can be demanding, especially during peak seasons. Successful professionals in this role collaborate closely with housekeeping, front desk, and maintenance teams to conduct regular audits, provide constructive feedback, and implement continuous improvement initiatives, all while fostering a culture of quality throughout the hotel.

What does a quality control job do?

A hotel quality control job involves inspecting and evaluating hotel facilities, cleanliness, service standards, and guest experiences to ensure they meet company and industry quality benchmarks. The role often requires attention to detail, communication skills, and familiarity with hotel operations and standards. Quality control staff may conduct regular audits and provide feedback for improvements.
More about Hotel Quality Control jobs
What cities are hiring for Hotel Quality Control jobs? Cities with the most Hotel Quality Control job openings:
What states have the most Hotel Quality Control jobs? States with the most job openings for Hotel Quality Control jobs include:
Infographic showing various Hotel Quality Control job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 96% Full Time, 2% Part Time, and 1% Temporary. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $81,324 per year, or $39.1 per hour.

Hotel General Manager - The Chelsean New York Hotel.

Manga Hotel Group

Manhattan, NY • On-site

Other

Dental, Vision

Posted 6 days ago


Job description

Manga Hotel Group is a private company involved in the acquisition, development and management of independent hotels, high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 35 hotels with over 6,600 rooms across Canada and in the United States, 18 food and beverage outlets and 7 residential properties with a number of new properties and developments in the pipeline.


Manga Hotels is dedicated to superior service and growth. With an ethos that excellence goes beyond meeting expectations - we go the extra mile to exceed expectations. Our expertise goes beyond bricks and mortar and guest satisfaction is our number one goal. None of this is possible without a strong team to facilitate and support the company’s continued growth.


As Manga Hotels continues to expand, we are actively seeking talented individuals to join our growing team. We are looking for a dynamic, experienced, high energy Hotel General Manager who will direct the day-to-day operations and activities and lead the 158-room of The Chelsean New York Hotel.


Responsibilities include, but are not limited to, the following


  • Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.
  • Understand P&L statements and react with impactful strategies for property success.
  • Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement.
  • Direct the leadership team in the development and implementation of hotel-wide strategies.
  • Create a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve results.
  • Be highly visible and interface with guests on a regular basis to obtain feedback on quality of service levels and overall satisfaction.
  • Analyze service issues and identify trends. Facilitate the development of creative solutions to overcome obstacles and ensure implementation to continually improve guest satisfaction results.
  • Review sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the property in the market.
  • Support the sales strategy and encourage leadership team to develop effective revenue management strategies and set goals that will drive the property’s financial performance.
  • Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies.
  • Responsible for monthly and weekly revenue/expense forecasting.
  • Participate in preparing annual revenue and expense budgets.
  • Follow company policies and procedures at all times.
  • Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service.
  • Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service.


We are looking for a Hotel General Manager with at least 5 years of experience at a property with over 150 rooms


Job Type: Full-time

Benefits: Dental insurance

Vision insurance

Schedule: Monday to Friday

Weekend availability

Ability to commute/relocate: 160 W 25th St. New York, NY 10001

Work Location: In person