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Hotel Providence Jobs (NOW HIRING)

Graduate Providence

Hotel Manager

Providence, RI · On-site

$95K - $110K/yr

The Graduate Providence is a member of the Historic Hotels of America. Overview The Hotel Manager is responsible for continually focusing on achieving hotel profitability through revenue generation ...

New

Graduate Providence

Hotel Manager

Providence, RI · On-site

The Graduate Providence is a member of the Historic Hotels of America. Overview The Hotel Manager is responsible for continually focusing on achieving hotel profitability through revenue generation ...

New

Highgate Hotels

Hotel Manager

Providence, RI

The Graduate Providence is a member of the Historic Hotels of America. The Hotel Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost ...

New

Graduate Providence

Room Attendant, Part Time

Providence, RI

$14.25 - $17.75/hr

The Graduate Providence is a member of the Historic Hotels of America. Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous ...

Graduate Providence

Room Attendant

Providence, RI · On-site

$19.84/hr

The Graduate Providence is a member of the Historic Hotels of America. Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous ...

Graduate Providence

Room Attendant, Part Time

Providence, RI · On-site

$14.25 - $17.75/hr

The Graduate Providence is a member of the Historic Hotels of America. Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous ...

Graduate Providence

Bell Attendant FT

Providence, RI · On-site

$11.69/hr

The Graduate Providence is a member of the Historic Hotels of America. Overview The Bellperson is responsible for assisting guests with luggage upon arrival and departure and accommodating guests ...

Graduate Providence

Bell Attendant FT

Providence, RI · On-site

$13.50 - $18/hr

The Graduate Providence is a member of the Historic Hotels of America. Overview The Bellperson is responsible for assisting guests with luggage upon arrival and departure and accommodating guests ...

Graduate Providence

Bell Attendant FT

Providence, RI

$13.50 - $18/hr

The Graduate Providence is a member of the Historic Hotels of America. Overview The Bellperson is responsible for assisting guests with luggage upon arrival and departure and accommodating guests ...

Buffalo Lodging Associates

Hotel Sales Coordinator

Lincoln, RI · On-site

$17 - $23.50/hr

Courtyard by Marriott Providence Lincoln - 636 George Washington Hwy, Lincoln, RI 02865 We are ... The Courtyard by Marriott is one of the 50 hotel properties owned and managed by the award-winning ...

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How much do hotel providence jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for hotel providence in the United States is $14.02, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $15.62 per hour, depending on experience, location, and employer.

What is a Hotel Providence?

A Hotel Providence job refers to a position at Hotel Providence, a hospitality establishment known for its high standards of service. Roles can range from front desk and housekeeping to management and food service. Employees are typically responsible for ensuring a positive guest experience, maintaining hotel standards, and collaborating with team members. Positions may require customer service skills, attention to detail, and prior hospitality experience.

What are the key skills and qualifications needed to thrive in a Hotel Providence position?

To thrive as a hotel professional at Hotel Providence, you need expertise in hospitality management, guest service, and operations, often supported by a degree in hospitality or prior hotel experience. Familiarity with property management systems (PMS), reservation platforms, and hotel industry certifications like CHA or CHRM is valuable. Exceptional interpersonal skills, teamwork, and adaptability help you stand out in delivering memorable guest experiences. These competencies ensure efficient operations, high guest satisfaction, and a positive, collaborative work environment essential for hotel success.

What opportunities for career advancement are available at Hotel Providence?

Hotel Providence offers a wide range of opportunities for career growth within the hospitality industry. Employees can progress from entry-level roles such as front desk or housekeeping staff to supervisory or management positions through performance and internal training programs. The hotel encourages ongoing professional development by providing access to leadership workshops, cross-departmental training, and mentorship opportunities. Many employees also gain experience working alongside experienced hospitality professionals, preparing them for future leadership roles. Advancing at Hotel Providence typically depends on dedication, skill development, and a commitment to delivering excellent guest service.

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Hotel Providence jobs near you
Infographic showing various Hotel Providence job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $29,157 per year, or $14 per hour.

Hotel Manager

Graduate Providence

Providence, RI • On-site

$95K - $110K/yr

Full-time

Posted 3 days ago

New

Job description

Compensation Type
Yearly
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Located in the heart of downtown Providence, Rhode Island, the 294-room Graduate Providence is a landmark hotel with an illustrious past. Designed by the celebrated firm Warren and Wetmore, the architects behind New York City's Grand Central Station, the hotel debuted to widespread acclaim in 1922 and quickly became the tourist and social center of Providence. Today, deeply woven within the city's fabric and culture and beloved by generations of guests, the Graduate Providence is an authentic Providence tradition. The Graduate Providence is a member of the Historic Hotels of America.
Overview
The Hotel Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees training and engagement, while maintaining the integrity of the hotel.
Responsibilities
  • Participate in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis.
  • Tour the operating departments, daily, ensuring the smooth operation and staffing in all areas making adjustments as needed via department heads.
  • Conduct weekly staff meetings, including weekly training sessions and review of previous and future sales and operations efforts.
  • Conduct weekly one-on-one meetings with all operational department heads to ensure proper training, review of financials, goals and operational performance.
  • Attend operational line ups at least once a week (Housekeeping, Front Desk, MaSo, Culinary and Banquets)
  • Meet all financial review dates and corporate directed programs in a timely fashion.
  • Hold a monthly financial review with all department managers, M.OI.D.s and available supervisors.
  • Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures.
  • Develop managers for future advancement through competency training and corporate sponsored training programs.
  • Participate in required M.O.D. coverage as scheduled.
  • Maintain, develop and monitor the effectiveness of the Lobby Ambassador program
  • Maintain direct contact with and monitor the development of management trainees.
  • Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance.
  • Oversee and assist in the Highgate Hotel's budget process as required.
  • Oversee and assist in the Highgate Hotel's monthly forecast process as required
  • Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards.
  • Ensure that all department heads follow the payroll procedure, managing Overtime and meal break penalties according to Highgate SOP
  • Ensure that all operational departments as well as our vendors and partners follow the PCI compliance protocol.
  • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation.
  • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. And GM
  • Ensure complete processing of invoices daily by using the A/P process.
  • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar.
  • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
  • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees.
  • On a monthly basis, forecast the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate Reforecast.
  • Prepare and conduct all operational management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff.
  • Interview all prospective final candidates for any vacant operational management position within the hotel prior to any offer being extended.
  • Perform all department manager performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance to the standards in their administration of performance appraisals to their staff.
  • Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance to the standards in their administration of counseling and disciplinary steps.
  • Perform any other duties as requested by the Vice President of Operations, Regional Director of Operations, General Manager.
  • Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s.
  • Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort.
  • Be in the public areas during peak times, greeting guests and offering assistance as needed.
  • Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur.
  • Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies.
  • Complete required corporate training modules, and become certified to train those as required.
  • Ensure that all scheduled meetings take place on the property.
  • In conjunction with the Director of Sales, conduct daily WBR meeting.

Qualifications
  • At least 6 years progressive experience in a hotel or a related field
  • Bachelor's Degree preferred.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Perform other duties as requested by management.

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