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Hotel Operations Manager Jobs in Virginia (NOW HIRING)

Sage Hospitality

Rooms Operations Manager

Alexandria, VA · On-site

$65K - $70K/yr

You Belong Here Plan and manage the room and related area's operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting ...

Sage Hospitality

Rooms Operations Manager

Alexandria, VA · On-site

$65K/yr

You Belong Here Job Overview Plan and manage the room and related area's operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while ...

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All JobsHotel Operations JobsHotel Operations Manager JobsHotel Operations Manager Jobs in Virginia

Hotel Operations Manager information

See Virginia salary details

$29.7K

$54.6K

$92.2K

How much do hotel operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for hotel operations manager in Virginia is $54,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $63,000.00 per year, depending on experience, location, and employer.

What does a hotel operations manager do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a hotel operations manager and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a hotel operations manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What is operations management in hotels?

Operations management in hotels involves overseeing daily activities to ensure smooth functioning of services such as front desk, housekeeping, maintenance, and food service. Hotel operations managers coordinate staff, manage budgets, and implement procedures to enhance guest experience and operational efficiency.
More about Hotel Operations Manager jobs

What are the most commonly searched types of Hotel Operations jobs in Virginia?

The most popular types of Hotel Operations jobs in Virginia are:

What are popular job titles related to Hotel Operations Manager jobs in Virginia?

For Hotel Operations Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Hotel Operations Manager jobs in Virginia look for?

The top searched job categories for Hotel Operations Manager jobs in Virginia are:

What cities in Virginia are hiring for Hotel Operations Manager jobs?

Cities in Virginia with the most Hotel Operations Manager job openings:

Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in Virginia as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $54,571 per year, or $26.2 per hour.

Hotel Director of Operations | New York

Crescent

Fairfax, VA • On-site

$130K/yr

Full-time

Retirement

Re-posted 15 days ago

Job description

Crescent Hotels & Resorts is hiring a Hotel Director of Operations to support one of our luxury, full-service properties in New York. The Hotel Director of Operations will play an instrumental role in building a service-driven team culture, elevating the guest experience, mentoring department leaders, and ensuring operational excellence across all front-of-house functions. This role is ideal for a dynamic luxury lifestyle hotel operator who aspires toward future Hotel Manager or General Manager leadership opportunities.
This is an on-site position located in New York.
More than a traditional Rooms Division leadership role, this position serves as a key operational partner to the General Manager and a visible cultural leader for the property. The Hotel Director of Operations will play an instrumental role in building a service-driven team culture, elevating the guest experience, mentoring department leaders, and ensuring operational excellence across all front-of-house functions. This role is ideal for a dynamic luxury lifestyle hotel operator who aspires toward future Hotel Manager or General Manager leadership opportunities.
The ideal candidate brings a hands-on leadership style, exceptional emotional intelligence, a passion for authentic luxury hospitality, and an ownership mentality in shaping both the hotel's operational philosophy and long-term reputation within the NY luxury market.
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are committed to providing you with:
  • Highly competitive annual salary starting at $130,000 based on experience
  • Operational incentive plan eligibility
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family members

ESSENTIAL JOB FUNCTIONS:
  • Serve as a highly visible operational leader and ambassador of the guest experience, ensuring service delivery consistently reflects the hotel's luxury positioning, personalized approach, and brand standards.
  • Partner closely with the General Manager in shaping the hotel's operational identity, culture, service philosophy, and overall guest journey.
  • Foster a high-performing, engaged, and service-oriented culture through active leadership presence, mentorship, coaching, and development of department heads and frontline teams.
  • Lead and oversee all aspects of Front Office operations including Guest Services, Concierge, Housekeeping Services, Laundry, Telephone Operations, and related Rooms Division functions.
  • Champion authentic luxury hospitality by anticipating guest needs, resolving concerns with professionalism and empathy, and creating memorable experiences that drive guest loyalty and satisfaction.
  • Implement and manage the hotel's quality assurance processes including service recovery, guest satisfaction initiatives, operational audits, and continuous improvement programs.
  • Analyze guest feedback, comment cards, online reputation metrics, and service trends to proactively identify opportunities for operational enhancement and team coaching.
  • Recruit, interview, hire, train, mentor, evaluate, and develop operational leaders and team members while maintaining open communication and accountability across departments.
  • Provide strategic operational oversight including labor management, forecasting, budgeting, expense control, inventory management, and productivity analysis.
  • Collaborate with department leaders to ensure operational consistency, financial performance, and adherence to luxury service standards.
  • Monitor hotel occupancy trends and operational demands to proactively adjust staffing and service strategies.
  • Lead operational response during high-pressure situations, guest escalations, and emergency scenarios with sound judgment, composure, and professionalism.
  • Review security logs and operational reports daily, partnering with department heads to implement service improvements and policy enhancements where necessary.
  • Plan, organize, chair, and actively participate in Executive Committee Meetings, Rooms Division Meetings, leadership meetings, and quality improvement initiatives.
  • Support pre-opening, repositioning, and brand evolution initiatives as applicable while helping establish long-term operational excellence and team culture.
  • Maintain flexibility and availability to support operational needs as required.
  • Perform other job-related duties as assigned.

REQUIRED SKILLS/ABILITIES:
  • Minimum 5 years of progressive luxury hotel operations experience within full-service or luxury hotels is required.
  • Minimum 3 years of senior Rooms Division or Operations leadership experience within a New York luxury hotel is required.
  • Previous leadership experience within a union hotel environment is preferred.
  • Demonstrated success building and leading high-performing operational teams within luxury hospitality environments.
  • Strong leadership presence with exceptional interpersonal, communication, and relationship-building skills.
  • Proven ability to mentor department leaders, drive accountability, and cultivate a positive service culture.
  • Strong financial acumen including budgeting, forecasting, labor management, and operational analysis.
  • Passion for personalized luxury hospitality, guest engagement, and operational excellence.
  • Ability to lead with professionalism, emotional intelligence, discretion, and adaptability in a fast-paced luxury environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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