Assists or in the absence of the Assistant Manager of Hotel Operations with training, motivating, evaluating, and managing staff and provide guidance. * Responsible for personnel and customer issues ...
Assists or in the absence of the Assistant Manager of Hotel Operations with training, motivating, evaluating, and managing staff and provide guidance. * Responsible for personnel and customer issues ...
Assists or in the absence of the Assistant Manager of Hotel Operations with training, motivating, evaluating, and managing staff and provide guidance. * Responsible for personnel and customer issues ...
Assists or in the absence of the Assistant Manager of Hotel Operations with training, motivating, evaluating, and managing staff and provide guidance. * Responsible for personnel and customer issues ...
Hotel Lead
Sioux City, IA · On-site
Assists or in the absence of the Assistant Manager of Hotel Operations with training, motivating, evaluating, and managing staff and provide guidance. * Responsible for personnel and customer issues ...
Hotel Lead
Sioux City, IA · On-site
Assists or in the absence of the Assistant Manager of Hotel Operations with training, motivating, evaluating, and managing staff and provide guidance. * Responsible for personnel and customer issues ...
Hotel General Manager
$48K - $54K/yr
Essential Duties and Responsibilities: • Managing all the operations of the hotel, including activities of all departments. • Monitoring daily and monthly revenue generated, as well as cost and ...
Quick apply
Hotel General Manager
$48K - $54K/yr
Essential Duties and Responsibilities: • Managing all the operations of the hotel, including activities of all departments. • Monitoring daily and monthly revenue generated, as well as cost and ...
Hotel General Manager
Sheldon, IA · On-site
$48K - $54K/yr
Essential Duties and Responsibilities: • Managing all the operations of the hotel, including activities of all departments. • Monitoring daily and monthly revenue generated, as well as cost and ...
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Hotel General Manager
Sheldon, IA · On-site
$48K - $54K/yr
Essential Duties and Responsibilities: • Managing all the operations of the hotel, including activities of all departments. • Monitoring daily and monthly revenue generated, as well as cost and ...
Hotel General Manager
$48K - $54K/yr
Essential Duties and Responsibilities: • Managing all the operations of the hotel, including activities of all departments. • Monitoring daily and monthly revenue generated, as well as cost and ...
Quick apply
Hotel General Manager
$48K - $54K/yr
Essential Duties and Responsibilities: • Managing all the operations of the hotel, including activities of all departments. • Monitoring daily and monthly revenue generated, as well as cost and ...
General Manager
West Des Moines, IA · On-site
Career growth - Mentorship, cross-training, development plans, management training, and more-over ... As part of Drury Hotels Hotel Operations Leadership team, you will: * Provide expert leadership ...
General Manager
West Des Moines, IA · On-site
Career growth - Mentorship, cross-training, development plans, management training, and more-over ... As part of Drury Hotels Hotel Operations Leadership team, you will: * Provide expert leadership ...
General Manager
West Des Moines, IA · On-site
Career growth - Mentorship, cross-training, development plans, management training, and more-over ... As part of Drury Hotels Hotel Operations Leadership team, you will: * Provide expert leadership ...
General Manager
West Des Moines, IA · On-site
Career growth - Mentorship, cross-training, development plans, management training, and more-over ... As part of Drury Hotels Hotel Operations Leadership team, you will: * Provide expert leadership ...
Director of Sales
Cedar Rapids, IA · On-site
Be attentive to all hotel operational and guest relationship management needs and concerns. * Act as manager-on-duty in the absence of leadership or as assigned and be on-call as required.
Director of Sales
Cedar Rapids, IA · On-site
Be attentive to all hotel operational and guest relationship management needs and concerns. * Act as manager-on-duty in the absence of leadership or as assigned and be on-call as required.
Director of Sales
Cedar Rapids, IA · On-site
Be attentive to all hotel operational and guest relationship management needs and concerns. * Act as manager-on-duty in the absence of leadership or as assigned and be on-call as required.
Quick apply
Director of Sales
Cedar Rapids, IA · On-site
Be attentive to all hotel operational and guest relationship management needs and concerns. * Act as manager-on-duty in the absence of leadership or as assigned and be on-call as required.
Be attentive to all hotel operational and guest relationship management needs and concerns. * Act as manager-on-duty in the absence of leadership or as assigned and be on-call as required.
Be attentive to all hotel operational and guest relationship management needs and concerns. * Act as manager-on-duty in the absence of leadership or as assigned and be on-call as required.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Retail Operations Manager
Ankeny, IA · On-site
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Retail Operations Manager
Ankeny, IA · On-site
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Retail Operations Manager
Ankeny, IA · On-site
$17.16 - $26.16/hr
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Retail Operations Manager
Ankeny, IA · On-site
$17.16 - $26.16/hr
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Retail Operations Manager
$17.16 - $26.16/hr
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Retail Operations Manager
$17.16 - $26.16/hr
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Retail Operations Manager
Ankeny, IA · On-site
$17.16 - $26.16/hr
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Retail Operations Manager
Ankeny, IA · On-site
$17.16 - $26.16/hr
... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Hotel Operations Manager information
See Iowa salary details
$28.2K - $33.6K
3% of jobs
$38.5K is the 25th percentile. Wages below this are outliers.
$33.6K - $38.9K
24% of jobs
$38.9K - $44.3K
13% of jobs
The median wage is $47.3K / yr.
$44.3K - $49.7K
18% of jobs
$49.7K - $55.1K
15% of jobs
$56.4K is the 75th percentile. Wages above this are outliers.
$55.1K - $60.5K
8% of jobs
$60.5K - $65.8K
10% of jobs
$65.8K - $71.2K
5% of jobs
$71.2K - $76.6K
1% of jobs
$76.6K - $82K
1% of jobs
$82K - $87.4K
2% of jobs
$28.2K
$51.7K
$87.4K
How much do hotel operations manager jobs pay per year?
What is the highest paying job in hotel management?
What Does a Hotel Operations Manager Do?
A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.
What does a hotel operations manager do?
What are the key skills and qualifications needed to thrive as a Hotel Operations Manager, and why are they important?
What are the main challenges a Hotel Operations Manager faces when coordinating different departments, and how can they be overcome?
What skills do you need to be a hotel operations manager?
How much is the salary of an operations manager?

Job description
Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination with more than 675 slot machines, live table game action, first-class amenities, and heart-pounding entertainment. The property’s Hard Rock Hotel is a AAA Four Diamond rated hotel; a distinction which only five percent of the more than 28,000 properties approved by AAA achieve. Complementing the hotel and casino are three bars and two restaurants including Fuel American Grill and Main + Abbey, a AAA Three Diamond rated restaurant. Putting the ‘Rock’ in ‘Hard Rock’, guests are invited to experience the legends of music by exploring Hard Rock’s expansive memorabilia collection with iconic pieces from SLASH to Johnny Cash!
The Hotel Lead is responsible for managing, coordinating, and directing the activities of Hotel and Retail areas in the absence of the Assistant Manager of Hotel Operations in a manner which will maximize guest service and staff productivity, while minimizing costs; assists the Assistant Manager of Hotel Operations and the Manager of Hotel Operations in the administration of the department
- Assists or in the absence of the Assistant Manager of Hotel Operations with training, motivating, evaluating, and managing staff and provide guidance.
- Responsible for personnel and customer issues for the Hotel & Retail areas.
- Motivates Team Members.
- Establishes and maintains effective controls to ensure adherence to department procedures; recommends changes in procedures, equipment, and physical layout to ensure maximum service, efficiency, and security of company funds.
- Works with the Assistant Manager of Hotel Operations in planning for hotel promotions and special events reservations to ensure most strategic room blocks and facilitation of room service to guests.
- Investigates and resolves customer complaints and comments; follows up with involved departments to resolve the matter to the customer's satisfaction.
- Maintains established credit policies; takes appropriate action in obtaining payments when guest ledger accounts exceed normal limits and assists in any collection problems on overdue accounts.
- Perform other related duties as may be assigned.
Demonstrated knowledge of and experience in overall hotel operations. Knowledge of hotel front desk operations. Knowledge of Micros Opera hotel computer systems, telephone systems, and effective communications techniques. Knowledge of statistics. These skills and abilities are typically acquired through a minimum of 2 years successful experience in hotel or retail operations. A bachelor's degree in Hospitality, Business, or Institutional Management or related area is preferred.
REGULATORY AND COMPLIANCE RESPONSIBILITIES
In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:
- Attend required training sessions offered by the Hard Rock Hotel & Casino Sioux City.
- Perform the duties described in compliance with local laws and regulations.
- Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
- Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
- Have knowledge of the Property’s programs to address problem gambling.
- Consults with the appropriate individuals and maintains and effective system of written policies, procedures, and internal controls to ensure compliance with Iowa Gaming Regulations and Internal Controls.
- Takes the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management.
- Reports any acts of wrongdoing on behalf of any staff member that they have knowledge of.
Must have ability to:
- Communicate effective with customers as well as all levels of team members.
- Use 10-key, computer, basic computer programs. (Microsoft Word, Excel)
- Review reports and observe and direct activities of subordinates.
- Be subject varying levels of crowds, noise and smoke, the severity of which depends upon customer volume.
- Move effectively and efficiently around the hotel.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
About Hard Rock Hotel & Casino Tulsa
Sourced by ZipRecruiter
Industry
Gambling activities
Company size
1,001 - 5,000 Employees
Headquarters location
Catoosa, OK, US