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Director Hotel Operations Jobs in Iowa (NOW HIRING)

Hard Rock Hotel & Casino

Hotel Lead

Sioux City, IA · On-site

JOB SUMMARY The Hotel Lead is responsible for managing, coordinating, and directing the activities of Hotel and Retail areas in the absence of the Assistant Manager of Hotel Operations in a manner ...

Churchill Downs Incorporated

Hotel Lead

Sioux City, IA · On-site

JOB SUMMARY The Hotel Lead is responsible for managing, coordinating, and directing the activities of Hotel and Retail areas in the absence of the Assistant Manager of Hotel Operations in a manner ...

Churchill Downs Incorporated

Hotel Lead

Sioux City, IA · On-site

JOB SUMMARY The Hotel Lead is responsible for managing, coordinating, and directing the activities of Hotel and Retail areas in the absence of the Assistant Manager of Hotel Operations in a manner ...

Wild Rose Casino & Resort

Hotel Manager

Emmetsburg, IA · On-site

$45K/yr

... Operations- including Front Desk, Housekeeping, the RV Park, and Valet Services. This role is ... Direct, coordinate, and supervise daily activities across Hotel Reception, Housekeeping, RV Park ...

TownePlace Suites

Hotel Director of Sales

Marion, IA · On-site

Tracks activities of the competition and the market and the hotel's position in the market and communicate significant changes to General Manager and Director of Operations. * Participates in ...

Hotel Lucine

General Manager

Nevada, IA · On-site

$80 - $100/hr

The General Manager develops and/or maintains all hotel operations consistent with Lark Hotels ... Ability to understand and follow instructions as directed by supervisor/manager. * Working Safely ...

Radisson Hotel

Hotel Sales Coordinator

Coralville, IA · On-site

$17.25 - $23.50/hr

Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Assists hotel sales ... Director of Operations. * Makes up sales kits and client gifts and sends out thank you letters.

Staybridge Suites

Hotel General Manager

Coralville, IA · On-site

$65K - $75K/yr

Discounts at all Kinseth Hotel Corporation hotels and restaurants ESSENTIAL DUTIES AND ... Monitors and reports to the Director of Operations changes in the local market and competitive ...

SureStay

Hotel General Manager

Coralville, IA · On-site

$60K - $65K/yr

Discounts at all Kinseth Hotel Corporation hotels and restaurants ESSENTIAL DUTIES AND ... Monitors and reports to the Director of Operations changes in the local market and competitive ...

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All JobsHotel Operations JobsDirector Hotel Operations JobsDirector Hotel Operations Jobs in Iowa

Director Hotel Operations information

What is the difference between Director Hotel Operations vs Hotel General Manager?

AspectDirector Hotel OperationsHotel General Manager
Primary FocusOversees multiple departments and strategic planningManages daily hotel operations and staff
ResponsibilitiesDevelops policies, oversees budgets, and ensures overall performanceEnsures guest satisfaction, handles staff issues, and manages daily activities
CredentialsTypically requires hospitality management experience, possibly advanced certificationsExperience in hotel management, often with similar certifications
Work EnvironmentCorporate offices and multiple hotel propertiesOn-site at the hotel, directly overseeing daily operations

The main difference between a Director Hotel Operations and a Hotel General Manager is their scope of responsibility. The Director focuses on strategic oversight across multiple departments or properties, while the General Manager handles daily hotel operations and guest satisfaction. Both roles require hospitality experience and management skills, but their focus and daily tasks differ significantly.

What does a director of hotel operations do in a hotel?

A director of hotel operations oversees the daily functioning of a hotel, including managing staff, ensuring guest satisfaction, and maintaining operational efficiency. They develop policies, coordinate departments such as front desk, housekeeping, and food service, and often analyze financial performance to meet business goals.

What are the most commonly searched types of Hotel Operations jobs in Iowa?

The most popular types of Hotel Operations jobs in Iowa are:

Director Hotel Operations jobs near you
Infographic showing various Director Hotel Operations job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Hotel Lead

Hard Rock Hotel & Casino

Sioux City, IA • On-site

Full-time

Re-posted 4 days ago

Job description

Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination with more than 675 slot machines, live table game action, first-class amenities, and heart-pounding entertainment. The property’s Hard Rock Hotel is a AAA Four Diamond rated hotel; a distinction which only five percent of the more than 28,000 properties approved by AAA achieve. Complementing the hotel and casino are three bars and two restaurants including Fuel American Grill and Main + Abbey, a AAA Three Diamond rated restaurant. Putting the ‘Rock’ in ‘Hard Rock’, guests are invited to experience the legends of music by exploring Hard Rock’s expansive memorabilia collection with iconic pieces from SLASH to Johnny Cash!

JOB SUMMARY

The Hotel Lead is responsible for managing, coordinating, and directing the activities of Hotel and Retail areas in the absence of the Assistant Manager of Hotel Operations in a manner which will maximize guest service and staff productivity, while minimizing costs; assists the Assistant Manager of Hotel Operations and the Manager of Hotel Operations in the administration of the department

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Assists or in the absence of the Assistant Manager of Hotel Operations with training, motivating, evaluating, and managing staff and provide guidance.
  • Responsible for personnel and customer issues for the Hotel & Retail areas.
  • Motivates Team Members.
  • Establishes and maintains effective controls to ensure adherence to department procedures; recommends changes in procedures, equipment, and physical layout to ensure maximum service, efficiency, and security of company funds.
  • Works with the Assistant Manager of Hotel Operations in planning for hotel promotions and special events reservations to ensure most strategic room blocks and facilitation of room service to guests.
  • Investigates and resolves customer complaints and comments; follows up with involved departments to resolve the matter to the customer's satisfaction.
  • Maintains established credit policies; takes appropriate action in obtaining payments when guest ledger accounts exceed normal limits and assists in any collection problems on overdue accounts.
  • Perform other related duties as may be assigned.
REQUIRED SKILLS AND ABILITIES

Demonstrated knowledge of and experience in overall hotel operations. Knowledge of hotel front desk operations. Knowledge of Micros Opera hotel computer systems, telephone systems, and effective communications techniques. Knowledge of statistics. These skills and abilities are typically acquired through a minimum of 2 years successful experience in hotel or retail operations.   A bachelor's degree in Hospitality, Business, or Institutional Management or related area is preferred.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

  • Attend required training sessions offered by the Hard Rock Hotel & Casino Sioux City.
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Have knowledge of the Property’s programs to address problem gambling.
  • Consults with the appropriate individuals and maintains and effective system of written policies, procedures, and internal controls to ensure compliance with Iowa Gaming Regulations and Internal Controls.
  • Takes the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management.
  • Reports any acts of wrongdoing on behalf of any staff member that they have knowledge of.
EDUCATION AND EXPERIENCE
PHYSICAL REQUIREMENTS & WORKING CONDITIONS

Must have ability to:

  • Communicate effective with customers as well as all levels of team members.
  • Use 10-key, computer, basic computer programs. (Microsoft Word, Excel)
  • Review reports and observe and direct activities of subordinates.
  • Be subject varying levels of crowds, noise and smoke, the severity of which depends upon customer volume.
  • Move effectively and efficiently around the hotel.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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