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Hotel Front Desk Receptionist Jobs (NOW HIRING)

Stratton Amenities

Front Desk Receptionist

Plano, TX · On-site

$14 - $18/hr

Front Desk Receptionist (Full-Time) Plano, Texas Company Overview Stratton Amenities is a ... hotel, or hospitality environments is a plus Equal Opportunity Statement Stratton Amenities is an ...

Hampton Inn Butte

Hotel Front Desk Receptionist

Butte, MT · On-site

$15 - $16/hr

We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute ...

Stratton Amenities

Front Desk Receptionist

Plano, TX · On-site

$14.50 - $18.50/hr

Front Desk Receptionist (Full-Time) Plano, Texas Company Overview Stratton Amenities is a ... hotel, or hospitality environments is a plus Equal Opportunity Statement Stratton Amenities is an ...

Aloft Austin

Hotel Front Desk Receptionist

Austin, TX · On-site

$15/hr

We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute ...

Best Western Hotel

Hotel Front Desk Receptionist

Spokane, WA · On-site

$15.25 - $19.50/hr

Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they ...

Choice Hotels

Hotel Front Desk Receptionist

Fairbanks, AK · On-site

$15.50 - $19.75/hr

Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information ...

Choice Hotels

Hotel Front Desk Receptionist

Emerson, GA · On-site

$13.25 - $17.25/hr

Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information ...

Choice Hotels

Hotel Front Desk Receptionist

Spring Lake, NC · On-site

$14.75 - $18.75/hr

Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information ...

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Hotel Front Desk Receptionist information

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How much do hotel front desk receptionist jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for hotel front desk receptionist in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What does a hotel front desk receptionist do?

A Hotel Front Desk Receptionist is responsible for greeting guests, checking them in and out, answering questions, and handling reservations. They act as the main point of contact for guests during their stay, providing information about hotel services and local attractions. Their duties also include managing phone calls, handling payments, addressing guest concerns, and ensuring that guests have a pleasant experience throughout their stay.

What are the key skills and qualifications needed to thrive as a hotel front desk receptionist, and why are they important?

To thrive as a Hotel Front Desk Receptionist, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office equipment is typically required. Exceptional interpersonal skills, problem-solving abilities, and professionalism help you provide a welcoming experience and resolve guest issues efficiently. These skills are crucial for ensuring guest satisfaction, smooth hotel operations, and positive first impressions.

What are some common challenges faced by hotel front desk receptionists, and how can they overcome them?

Hotel front desk receptionists often encounter challenges such as handling multiple guest requests simultaneously, resolving complaints, and managing busy check-in/check-out periods. To overcome these, strong multitasking abilities, excellent communication skills, and a calm, professional demeanor are essential. Building familiarity with the hotel's reservation system and staying organized can also help receptionists manage peak times more efficiently. Additionally, working closely with housekeeping and management ensures guest issues are addressed promptly and effectively.

What is the difference between Hotel Front Desk Receptionist vs Hotel Concierge?

AspectHotel Front Desk ReceptionistHotel Concierge
Primary RoleCheck-in/check-out, guest inquiries, reservationsPersonalized guest services, local recommendations, booking activities
CredentialsHigh school diploma, customer service experienceExperience in hospitality, excellent communication skills
Work EnvironmentFront desk, lobby areaHotel lobby, guest services area
Employer & IndustryHotels, resortsHotels, luxury resorts

The Hotel Front Desk Receptionist primarily handles guest check-ins, reservations, and inquiries at the front desk, focusing on administrative tasks. In contrast, the Hotel Concierge offers personalized services, assisting guests with local recommendations and booking activities. While both roles require customer service skills and hospitality experience, the concierge role often involves more specialized knowledge and guest interaction beyond basic check-in procedures.

How much do they pay a hotel front desk receptionist?

The average hourly wage for a hotel front desk receptionist is around $12 to $15, with annual salaries typically ranging from $25,000 to $35,000. Pay can vary based on experience, location, and the hotel's size and rating.

How to become a hotel front desk receptionist at a hotel?

To become a hotel front desk receptionist, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Prior experience in hospitality or administrative roles can be beneficial, and familiarity with hotel management software is often preferred. Some positions may require certification or training in customer service or hospitality management.

What qualifications do you need to be a hotel front desk receptionist?

A hotel front desk receptionist typically needs a high school diploma or equivalent, strong communication and customer service skills, and proficiency with computer systems and reservation software. Some positions may require previous experience in hospitality or administrative roles.
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Hotel Front Desk Receptionist jobs near you
Infographic showing various Hotel Front Desk Receptionist job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,767 per year, or $16.7 per hour.

Front Desk Receptionist

Stratton Amenities

Plano, TX • On-site

$14 - $18/hr

Full-time

Re-posted yesterday

Stratton Amenities rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description


Front Desk Receptionist (Full-Time)
Plano, Texas
Company Overview
Stratton Amenities is a hospitality company providing professional front desk and receptionist services to upscale residential communities. We focus on delivering a welcoming, organized, and service-oriented front desk experience that supports residents, guests, and property management teams.
Position Summary
We are seeking a reliable, polished, and customer-focused Front Desk Receptionist to support a luxury residential community in Plano. This full-time role is ideal for someone who enjoys being the first point of contact, takes pride in organization and presentation, and understands the importance of professionalism in a front-facing environment.
This position requires the ability to work weekends and holidays.
What We Offer
Competitive hourly pay
Full-time, stable schedule
Professional and supportive work environment
Opportunity to gain experience in residential hospitality
Position Requirements
Excellent verbal and written communication skills
Strong customer service and interpersonal skills
Professional demeanor and appearance
High attention to detail and accuracy
Ability to remain calm and courteous under pressure
Strong sense of reliability and accountability
Ability to handle multiple tasks efficiently
Basic computer skills and comfort using scheduling or logging systems
Ability to maintain confidentiality and discretion
Must be able to work weekends and holidays
Key Responsibilities
Greet residents and guests in a courteous and professional manner
Serve as the primary point of contact at the front desk
Answer and direct phone calls with proper etiquette
Manage visitor access and maintain accurate logs
Accept, log, and distribute resident packages and deliveries
Provide general information and assist with basic requests
Monitor lobby activity and notify management of any concerns
Maintain a clean, organized, and professional front desk area
Communicate effectively with property staff and management
Experience Requirements
Previous experience in a receptionist, front desk, or customer service role preferred
Experience in residential, office, hotel, or hospitality environments is a plus
Equal Opportunity Statement
Stratton Amenities is an equal opportunity employer. We value diversity and inclusion and are committed to maintaining a respectful and professional workplace.

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