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Hotel Front Desk Receptionist Jobs (NOW HIRING)

MAHADEV PROPERTIES INC

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Front Desk Receptionist

Virginia Beach, VA · On-site

$14.25 - $18.25/hr

Front Desk Receptionist - La Quinta Inn & Suites by Wyndham Virginia Beach We're looking for a ... Previous hotel front desk or customer service experience preferred. Why Join Us At La Quinta Inn ...

MAHADEV PROPERTIES INC

Be Seen First

Front Desk Receptionist

Virginia Beach, VA · On-site

$14.25 - $18.25/hr

Front Desk Receptionist - La Quinta Inn & Suites by Wyndham Virginia Beach We're looking for a ... Previous hotel front desk or customer service experience preferred. Why Join Us At La Quinta Inn ...

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How much do hotel front desk receptionist jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for hotel front desk receptionist in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a hotel front desk receptionist, and why are they important?

To thrive as a Hotel Front Desk Receptionist, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office equipment is typically required. Exceptional interpersonal skills, problem-solving abilities, and professionalism help you provide a welcoming experience and resolve guest issues efficiently. These skills are crucial for ensuring guest satisfaction, smooth hotel operations, and positive first impressions.

What are some common challenges faced by hotel front desk receptionists, and how can they overcome them?

Hotel front desk receptionists often encounter challenges such as handling multiple guest requests simultaneously, resolving complaints, and managing busy check-in/check-out periods. To overcome these, strong multitasking abilities, excellent communication skills, and a calm, professional demeanor are essential. Building familiarity with the hotel's reservation system and staying organized can also help receptionists manage peak times more efficiently. Additionally, working closely with housekeeping and management ensures guest issues are addressed promptly and effectively.

What is the difference between Hotel Front Desk Receptionist vs Hotel Concierge?

AspectHotel Front Desk ReceptionistHotel Concierge
Primary RoleCheck-in/check-out, guest inquiries, reservationsPersonalized guest services, local recommendations, booking activities
CredentialsHigh school diploma, customer service experienceExperience in hospitality, excellent communication skills
Work EnvironmentFront desk, lobby areaHotel lobby, guest services area
Employer & IndustryHotels, resortsHotels, luxury resorts

The Hotel Front Desk Receptionist primarily handles guest check-ins, reservations, and inquiries at the front desk, focusing on administrative tasks. In contrast, the Hotel Concierge offers personalized services, assisting guests with local recommendations and booking activities. While both roles require customer service skills and hospitality experience, the concierge role often involves more specialized knowledge and guest interaction beyond basic check-in procedures.

What does a hotel front desk receptionist do?

A Hotel Front Desk Receptionist is responsible for greeting guests, checking them in and out, answering questions, and handling reservations. They act as the main point of contact for guests during their stay, providing information about hotel services and local attractions. Their duties also include managing phone calls, handling payments, addressing guest concerns, and ensuring that guests have a pleasant experience throughout their stay.
More about Hotel Front Desk Receptionist jobs
What cities are hiring for Hotel Front Desk Receptionist jobs? Cities with the most Hotel Front Desk Receptionist job openings:
What states have the most Hotel Front Desk Receptionist jobs? States with the most job openings for Hotel Front Desk Receptionist jobs include:
What job categories do people searching Hotel Front Desk Receptionist jobs look for? The top searched job categories for Hotel Front Desk Receptionist jobs are:
Hotel Front Desk Receptionist jobs near you
Infographic showing various Hotel Front Desk Receptionist job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,767 per year, or $16.7 per hour.

Hotel Front Desk Receptionist

Comfort Inn Mechanicsburg - Harrisburg South

Mechanicsburg, PA

$13.75/hr

Full-time

Re-posted 19 days ago

Job description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:

$13.75 hourly


Responsibilities:
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
  • Handle customer complaints as necessary
  • Work with the housekeeping staff to ensure rooms are ready for new guests

Qualifications:
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • Comfortable taking telephone calls and mitigating stressful situations
  • High school graduate, GED recipient, or equivalent

About Company

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners