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Hotel Ballast Jobs (NOW HIRING)

Schulte

PM Line Cook

Wilmington, NC · On-site

$14.75 - $18.50/hr

  • Medical

  • Life

  • Retirement

  • PTO

Schulte Hospitality Group is seeking a dynamic, service-oriented Cook to join our team at Hotel Ballast ! Schulte Hospitality Group is an organization whose success is rooted in its service culture.

Schulte Companies

PM Line Cook

Wilmington, NC · On-site

$14.75 - $18.50/hr

  • Medical

  • Life

  • Retirement

  • PTO

Schulte Hospitality Group is seeking a dynamic, service-oriented Cook to join our team at Hotel Ballast ! Schulte Hospitality Group is an organization whose success is rooted in its service culture.

Schulte Companies

PM Line Cook

Wilmington, NC · On-site

$14.75 - $18.50/hr

  • Medical

  • Life

  • Retirement

  • PTO

Schulte Hospitality Group is seeking a dynamic, service-oriented Cook to join our team at Hotel Ballast ! Schulte Hospitality Group is an organization whose success is rooted in its service culture.

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Hotel Ballast information

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$11

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$28

How much do hotel ballast jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for hotel ballast in the United States is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is a hotel ballast?

Hotel Ballast employees are staff members who work at Hotel Ballast, a well-known hotel located in Wilmington, North Carolina. The hotel employs a variety of professionals, including front desk agents, housekeeping staff, event coordinators, and food and beverage personnel, among others. Each team member plays a vital role in providing exceptional service and ensuring guests have a comfortable and memorable stay. Working at Hotel Ballast often requires excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment.

What are the main responsibilities and daily tasks of a hotel front desk agent at Hotel Ballast?

As a Hotel Front Desk Agent at Hotel Ballast, your primary responsibilities include greeting guests, handling check-ins and check-outs, managing reservations, and addressing guest inquiries or concerns. You will often coordinate with housekeeping and maintenance teams to ensure rooms are ready and guest needs are met promptly. Additionally, you may assist with billing, recommend local attractions, and help create a welcoming atmosphere for all visitors. Strong communication skills and a customer-oriented mindset are essential for success in this role.

What are the key skills and qualifications needed to thrive as a hotel front desk agent, and why are they important?

To thrive as a Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help set top performers apart in this role. These skills ensure efficient guest check-in/check-out, positive guest experiences, and smooth hotel operations.

What is the difference between Hotel Ballast vs Hotel Maintenance Technician?

AspectHotel BallastHotel Maintenance Technician
CertificationsHVAC, electrical, plumbing certifications often preferredHVAC, electrical, plumbing certifications typically required
Work EnvironmentHotel settings, often in guest areas or back-of-houseHotel facilities, including guest rooms, mechanical rooms, and public areas
Job ResponsibilitiesInstalling, maintaining, and repairing hotel lighting and electrical systemsPerforming repairs and maintenance on various hotel systems and equipment

Hotel Ballast and Hotel Maintenance Technicians both work in hotel environments and require similar technical certifications. However, Hotel Ballast specialists focus specifically on lighting ballast systems, while Maintenance Technicians handle a broader range of hotel equipment and systems. Both roles are essential for ensuring hotel operations run smoothly, but their scope and focus differ.

More about Hotel Ballast jobs

What states have the most Hotel Ballast jobs?

States with the most job openings for Hotel Ballast jobs include:

What job categories do people searching Hotel Ballast jobs look for?

The top searched job categories for Hotel Ballast jobs are:

Hotel Ballast jobs near you
Infographic showing various Hotel Ballast job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,185 per year, or $17.9 per hour.

Guest Service Representative - Hotel Ballast Wilmington

Schulte

Wilmington, NC • On-site

$11.50 - $14/hr

Other

Medical, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Guest Service Representative

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

  • Work Today, Get Paid today, with Daily Pay!
  • Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
  • Multiple Health Insurance and Life Insurance options
  • 401k Plan + Company Match
  • Paid Parental Leave
  • Paid Time Off
  • Holiday Pay
  • Pet Insurance
  • Employee Assistance Program
  • Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Job Duties and Responsibilities

  • Greets guests as they arrive, focus on personal recognition
  • Reviews arrival lists daily and assists in preparing and assembling welcome amenities
  • Escorts VIPs to room and check them in prior to arrival
  • Answers the telephone within three rings with a smile and answer questions accordingly or transfer as needed
  • Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
  • Keep front desk area clean and organized.
  • Assisting with lobby activation as needed.
  • Utilize proper procedures when handling guest PPI data.
  • Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
  • Attends promptly to guest needs and inquiries
  • Perform various other duties as assigned
  • Perform various other duties as assigned to meet business objectives

Education and Experience

  • Minimum of one (1) year in Front Desk Operations
  • In-depth knowledge of hotel Front Desk operations
  • Minimum of High School education

Knowledge, Skills and Abilities

  • Basic computer skills
  • Ability to communicate effectively verbally and in writing
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills

The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Hospitality Group is an Equal Opportunity Employer.

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About Schulte

Sourced by ZipRecruiter

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Social media

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