ZipRecruiter

Log In

1

Hospitality Training Manager Jobs in Spring, TX (NOW HIRING)

OTG Exp

Training Manager

Houston, TX · On-site

$60K - $70K/yr

Training programs include orientation, onboarding, safety and quality assurance, hospitality and service, food and beverage operations, product knowledge, supervisor and manager development, and ...

otg

Training Manager

Houston, TX

$60K - $70K/yr

Training programs include orientation, onboarding, safety and quality assurance, hospitality and service, food and beverage operations, product knowledge, supervisor and manager development, and ...

OTG

Training Manager

Houston, TX · On-site

$60K - $70K/yr

Training programs include orientation, onboarding, safety and quality assurance, hospitality and service, food and beverage operations, product knowledge, supervisor and manager development, and ...

otg

Training Manager

Houston, TX · On-site

$60K - $70K/yr

Training programs include orientation, onboarding, safety and quality assurance, hospitality and service, food and beverage operations, product knowledge, supervisor and manager development, and ...

LAZ Parking

Hospitality Manager

Houston, TX

$75K/yr

Managing, planning, scheduling, training, and directing the activities of Assistant Hospitality Managers, Supervisors, Shift Leads and frontline staff. * Ensure that increased revenue, controlled ...

Tier1usa

Hospitality Manager

Houston, TX · On-site

$70K - $75K/yr

Managing, planning, scheduling, training, and directing the activities of Assistant Hospitality Managers, Supervisors, Shift Leads and frontline staff. * Ensure that increased revenue, controlled ...

Berg Hospitality Group

Restaurant Manager

Houston, TX · On-site

Hospitality Training * Free Food! * Career Growth Opportunities * Ongoing Training and Development ... Time management and deadline oriented * Must be effective at listening, understanding and ...

Es Vedra Cinemas

Hospitality Manager

Houston, TX

The Hospitality Manager role at Es Vedra Cinemas oversees all guest service operations. The ... Supervise and support FOH staff, providing guidance, training, and feedback to ensure a high ...

Es Vedra Cinemas

Hospitality Manager

Houston, TX · On-site

The Hospitality Manager role at Es Vedra Cinemas oversees all guest service operations. The ... Supervise and support FOH staff, providing guidance, training, and feedback to ensure a high ...

The Annie Cafe & Bar

Restaurant Manager

Houston, TX · On-site

Hospitality Training * Free Food! * Career Growth Opportunities * Ongoing Training and Development ... Time management and deadline oriented * Must be effective at listening, understanding and ...

The Annie Cafe & Bar

Restaurant Manager

Houston, TX · On-site

Hospitality Training * Free Food! * Career Growth Opportunities * Ongoing Training and Development ... Time management and deadline oriented * Must be effective at listening, understanding and ...

Chick-fil-A

Hospitality Director

Montgomery, TX · On-site

$20/hr

Track position-based training for guest experience team members while utilizing pathways to advance ... Process CARES guest recovery Spotlight while following-up on all CARES with guests Manage ...

next page

Showing results 1-20

All JobsHospitality Training JobsHospitality Training Manager JobsHospitality Training Manager Jobs in Spring, TX

Hospitality Training Manager information

See Spring, TX salary details

$22.2K

$44.8K

$85.4K

How much do hospitality training manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for hospitality training manager in Spring, TX is $44,848.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,600.00 and $51,200.00 per year, depending on experience, location, and employer.

What does a hospitality training manager do?

A Hospitality Training Manager is responsible for developing, coordinating, and implementing training programs for staff in hotels, restaurants, or other hospitality settings. They ensure that employees are well-trained in service standards, customer relations, health and safety protocols, and operational procedures. Their goal is to enhance staff performance, improve guest satisfaction, and maintain high standards within the organization. They may also assess training needs, create training materials, and track the effectiveness of training initiatives.

How does a hospitality training manager collaborate with other departments to ensure consistent service standards?

A Hospitality Training Manager works closely with department heads such as front office, housekeeping, food and beverage, and human resources to identify training needs and align programs with operational goals. Regular meetings and feedback sessions help ensure that all teams are up-to-date with the latest service protocols and brand standards. By fostering open communication and tailoring training sessions to specific departmental challenges, the Training Manager helps maintain a cohesive guest experience throughout the property.

What are the key skills and qualifications needed to thrive as a hospitality training manager, and why are they important?

To thrive as a Hospitality Training Manager, you need expertise in hospitality operations, adult learning principles, and experience in training program development, often supported by a degree in hospitality management or a related field. Familiarity with Learning Management Systems (LMS), presentation software, and relevant hospitality certifications such as CHDT (Certified Hospitality Department Trainer) is typically required. Strong interpersonal skills, leadership, and the ability to motivate and communicate effectively with diverse teams are crucial soft skills. These competencies ensure efficient staff development, consistent service quality, and a positive guest experience across hospitality organizations.

What is the difference between Hospitality Training Manager vs Hospitality Supervisor?

AspectHospitality Training ManagerHospitality Supervisor
CredentialsRelevant certifications in hospitality or training, such as Certified Hospitality TrainerExperience in hospitality, often with supervisory or team lead roles
Work EnvironmentFocus on training, development, and program management within hotels, resorts, or restaurantsOversees daily operations and staff performance on the floor
Employer & Industry UsageUsed in hotels, resorts, and large hospitality companies for staff developmentCommonly found in hotels, restaurants, and hospitality venues managing staff

The Hospitality Training Manager primarily focuses on developing and implementing staff training programs, ensuring team members meet service standards. In contrast, the Hospitality Supervisor oversees daily operations and staff performance. Both roles are vital in hospitality, but the Training Manager emphasizes education and skill development, while the Supervisor manages ongoing service delivery.

What are popular job titles related to Hospitality Training Manager jobs in Spring, TX?

For Hospitality Training Manager jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Hospitality Training Manager jobs in Spring, TX look for?

The top searched job categories for Hospitality Training Manager jobs in Spring, TX are:

What cities near Spring, TX are hiring for Hospitality Training Manager jobs?

Cities near Spring, TX with the most Hospitality Training Manager job openings:

Infographic showing various Hospitality Training Manager job openings in Spring, TX as of September 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,848 per year, or $21.6 per hour.

Training Manager

Houston, TX • On-site

OTG Exp
See more jobs at OTG Expexternal

$60K - $70K/yr

Full-time

Re-posted 12 days ago

Key responsibilities

  • Partner with airport leadership and the Organizational Development team to develop and deliver training programs for crewmembers.

  • Schedule, facilitate, and maintain training programs, including onboarding, safety, hospitality, and management development initiatives.

  • Track, monitor, and report on training activities to ensure completion and compliance, and communicate training updates to leadership.

Job description

Job Title: Training Manager
Location: IAH Airport
Compensation: $60,000 -$70,000 per year
Reports to: Airport Director - Director ofLearning and Development
Who We Are
On the Go (OTG) has elevated the dining and retail experience for travelers by bringing together world-class hospitality, award-winning dining concepts, and forward-thinking technology. With more than three hundred unique dining and retail locations across North America's busiest airports, we are fueled by a passion for creating exceptional guest experiences-made possible every day by our incredible Crewmembers. At OTG, people truly come first. We invest in our teams and foster growth in an exciting, challenging environment where everyone can shine.
How We Do Business
How we work is just as meaningful as what we accomplish. Our values-Care, Continuous Improvement, Quality, and Teamwork-guide the way we show up for our guests and for each other. We are committed to fostering an inclusive, safe, and dynamic workplace where individuals feel empowered to contribute and grow.
Why This Job is a Big Deal
The Training (Learning & Organizational Development) Manager partners with airport leadership and the Organizational Development team to foster a positive culture and continuously enhance the crewmember and guest experience. By leading the airport's learning and development strategy, this role ensures training is delivered consistently and effectively to support crewmember growth and overall terminal performance.
Training programs include orientation, onboarding, safety and quality assurance, hospitality and service, food and beverage operations, product knowledge, supervisor and manager development, and functional on-the-job training. The manager is responsible for scheduling, tracking, monitoring, and communicating training activities to airport and corporate leadership to ensure learning and development needs are met.
As an experienced facilitator, this individual also coaches and develops trainers to ensure hourly crewmembers and managers receive the right training at the right time. Additionally, the role supports performance management, feedback and recognition programs, internal career growth and promotion planning, and effective communication across teams.
The Training (L&OD) Manager reports to both the Airport Director and the Director of Learning & Organizational Development and works closely with Airport Senior Leadership to support business objectives and leadership development initiatives.
In This Role, You Will Be Responsible For:
New Hire Orientation & Onboarding
  • Reduce turnover by partnering with HR, Organizational Development, and Operations teams to create effective orientation and onboarding experiences for all crewmembers, including ownership of orientation and onboarding programs.

  • Establish training plans for all new salaried airport crewmembers and partner with operational leaders to provide on-the-job training, coaching, and validation that prepares them for success in their roles.

  • Partner with Operations leaders and HR to establish training plans for hourly crewmembers, validate learning paths, and maintain training materials.

Training & Development
  • Schedule, facilitate, and maintain the Certified Trainer Program, including ongoing education and communication for the trainer team.

  • Develop, execute, and communicate the schedule of core training programs for all crewmembers, including Manager Essentials, Train-the-Trainer, Brand Partner Training, and other development initiatives.

  • Ensure the airport achieves and maintains compliance with all required training programs, including Workplace Harassment Prevention, Food Handler Certification, Alcohol Awareness, Fire and Life Safety, and other regulatory requirements.

  • Track, monitor, and report on all training activities, partnering with leadership to drive completion, performance outcomes, and behavior-based assessments and audits.

  • Support LMS administration, including course enrollment management and assessment approvals.

  • Review new hire surveys and other performance data and regularly connect with crewmembers, trainers, and managers to identify opportunities for improving onboarding and training programs.

  • Communicate new training initiatives to airport leadership and managers and partner with them to ensure successful implementation.

  • Partner with Airport Leadership and HR to communicate operational changes, including menu updates, promotions, and other business initiatives, to crewmembers.

  • Participate in leadership stand-up meetings, providing relevant updates and insights that enhance both the crewmember and guest experience.

Facilitation & Delivery
  • Facilitate and coordinate quarterly United Airlines subtenant training and partner with Property Management to identify training opportunities and relevant topics.

  • Lead training planning, coordination, and delivery for new concept openings.

Collaboration & Partnership
  • Support skill development, competency-building initiatives, and leadership pipeline programs for local crewmembers, including Manager Essentials, Evolving Leadership, Advancing Leadership, Career GPS, and similar programs.

  • Participate regularly in feedback loops with PAS Learning & Development to pilot, test, and improve programs and processes, while sharing airport-specific training needs to support scalable company-wide solutions.

  • Partner with HR Business Partners to identify skill and career development gaps and recommend effective development solutions.

  • Collaborate with HR and leadership teams to identify and support continuing education and individual development opportunities, including Individual Development Plans (IDPs).

  • Stay informed about company standards and effectively communicate updates and expectations to all levels of the organization.

  • Manage and monitor the local training budget, optimizing resources to support business objectives while maintaining fiscal responsibility and alignment with Airport Leadership.

  • Work a minimum of two operational shifts in the terminal each week to maintain visibility, strengthen relationships, and stay connected to the day-to-day operation.

Education:
  • Associate degree (required)

  • Bachelor's Degree (preferred)

Qualifications:
  • 3 - 4 Years' Experience in Hospitality Operations, Training or HR

  • Demonstrated results creating a high-performance workplace through cultural leadership that Sustains Results

  • Excellent verbal and written communication skills

  • Commitment to service of guests and all crewmembers

  • High integrity, work ethic, passion, and commitment to OTG values

  • Ability to train, delegate, coach and develop peers, leaders, and crewmembers

  • Ability to clear OTG background checks as well as any requirements to obtain Airport badges.

Equal Opportunity Employer
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
#LI-TT1
Interview Location: IAH Airport, Level 1 • Departures /Check-In • Terminal E, United Airlines.

Apply